We came on holiday for 4 nights. We are members in London. The first evening was great since we had a lovely meal there (better than the food at the clubs in London). We forgave the fact that the room was small and cluttered, and a bit dated in style. However, the stay was progressively marred by the utterly incompetent staff - particular mentions for the rude French woman on reception, and the useless concierge service. The only exception was the lovely Afro-American woman on reception early mornings who was a joy. The terrible concierge couldn't even seem to book a decent restaurant to save their lives, nor generally lift a finger. In summary, all attitude, and no quality or substance. Stay somewhere nice, and maybe just go for dinner.
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- Also Known As:
- Soho House New York Hotel New York City
- Soho New York City
- Soho Hotel New York City