We are a family of five just back from our one night at this hotel. It was very clean, comfortable and attractive. They were quite accommodating and took our bags, though couldn't check us in, at around noon. We happened by at 2:30 and again were told no check in until later (check in time is 3pm.) We found this a bit unaccommodating but had to admit that we were early a second time. We did eventually check in and were put in a room on the second floor, streetside. At 10:30, with three exhausted kids, we were more than ready to turn in. However, we realized that we were directly over a nightclub, and the noise and music carried on until 4 am, at which time a giant fight broke out in the street, and we didn't sleep until 5am or so. It is entirely possible that the hotel didn't have any other rooms to give a family of five, and I will give them the benefit of the doubt (our friends stayed on the 3rd floor, off the street, and didn't hear much at all.) However, given that they also were not willing to accommodate us at 2:30 pm for a slightly early check in, we will not recommend this hotel and will not stay again. There are too many other options in NYC for us to take a second chance on Sohotel.
- Official Description (provided by the hotel):
- Sohotel in New York has a great location and great prices. Located in the center of downtown our hotel is comfortable, clean, and charming. We offer a great way to visit NYC and our commitment to customer satisfaction is our #1 goal. ... more less
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- Also Known As:
- Sohotel New York City
- Sohotel Hotel New York City