My norm is a comfort suites or a holiday inn express and I love them- I don't have high expectations. All I ask for is a clean, comfortable and safe place to lay my head with a pleasant staff.
The only reason you would come to stay at this hotel is the location.
I read the reviews, we werent planning on doing anything but sleeping 6 hrs a night in our room.
The staff where incredibly pleasant and accommodating. Granted I didn't ask for anything during our stay so I do not know how they would treat that request.
There is a lovely wood paneled sitting/reading room towards the back of the first floor- past reception- which is completely wasted because nothing happens there- wouldn't kill them to put out a coffee machine and some fresh fruit since the comfy leather chairs are already there. Reception is lovely, updated and kept in tiptop shape. Thats where the pretty ends.
They get a pass on the elevators being a construction zone as it looked like they were in the middle of repaneling them. We even shared the small space with some funny construction guys our first day there.
Hallways are deplorable with peeling wall paper, stinky dirty carpet and peeling paint.
The hotel room is a 13'x13 square with a window facing a glass building. Happy w the view- could see streets, weather, nice breeze. We faced the jogging track for a very posh looking business building.
The bathroom is completely redone and modern, but not the bedrooms. Carpet is dirty and very very worn.
Thankfully our window opened, because even if you turned the heater off ( we were there Dec 15- lots of snow and I HATE the cold), you were broiling by 2 am- we had to sleep with the windows open every night or risk overheating to the point of nausea.
We are from south Florida, we can handle the heat. But this is ridiculous.
Towels are small and scratchy- bring your own toiletries as they only provide a small bar of hand soap.
The location is top notch, never felt like the area was dodgy. Lots to eat in every price bracket.
Realistically, the next time we go to manhattan I will try to get the holiday inn express across the street.
I usually go for privately owned hotels because they care more, but not this time around.
Would not recommend this for a business trip as the beds are uncomfortable and the wifi is dodgy.
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- Also Known As:
- St James Hotel Times Square
- Hotel St James New York
- St James Hotel Nyc
- St James Hotel New York City
- St James New York