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“Location, staff and price spot on!”
Review of Hotel St. James

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Hotel St. James
Ranked #279 of 468 Hotels in New York City
Cambridge, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Location, staff and price spot on!”
Reviewed November 12, 2013

We stayed for 4 nights in late august '13. The hotel is less than a block from Times Square which would make you think 'Noisy' but despite being so central we didn't hear any street noise from our room, the room was clean and tidy (similar to a premier inn standard) and more modern than the slightly run down hallways etc but certainly not run down in a horrible way. The staff were incredible, I can't remeber the chaps name but he was a brooklyn born man who was always helpful and happy and gave great advice. For the money you can't get more central. If you want luxury in NYC you don't half pay for it, for the same price as this place we stayed in some of the best B&B's i've ever been in however these were upstate or in Maine so be realistic with what money gets you for accomodation in new york. Again I complare this to a tall premier inn, clean tidy comfortable, great staff, great location. Definately recommend this place, superb base for exploring and if I return to NY I would definately stay again.

Room Tip: We stayed on 12th floor I think so I assume the higher the quiter.
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  • Stayed August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Paul S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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2,662 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (294)
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English first
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed November 12, 2013

I marked 4 but 3.5 is more appropriate. The hotel location is great, which in NYC is very important to me. We have been enough times to know that if you want to spend a lot on a hotel in Manhattan, you can, but its not necessary. Instead, we prefer reasonably priced hotels in good locations for budget prices, so that we can spend our money on things other than a hotel.

My husband and I were there for the NYC Marathon in early November 2013.

The good:

Location Location Location. Even if you have been numerous times and have no interest in doing anything in Times Square, you are 2 blocks from 5th Avenue, 1 block from 6th Avenue (Avenue of the Americas), and only a few blocks south of Central Park. Its an excellent Location. You are also only 1 to 2 blocks (in either direction) from major subway stops at which you can access each line. This is key for us.

Staff was very courteous.

24 hour Deli next door is great for bottled water, ice, snacks, and the like.

The average:

Hotel itself was just average. It was clean and had a television in the room. No alarm clocks, though there is a wake up call, which was very important to us as my husband was running in the marathon and the time changed Saturday night before the race. We were very worried about waking up on time. It went smoothly.

The bad

The beds were terrible. Not just average, pretty darn terrible. Its time to replace the beds.

Other notable issues:

There was no air conditioning in our room. This was fine for November in New York but would be really very miserable for summertime. Perhaps they do not use our room in the summer, but be warned and call ahead if you are visiting in warm months and are used to air conditioning...as anyone in the South automatically is. I would have been really upset to see no air conditioning if we had been there in the summer.

In short, we would stay again if they replace the beds and only in fall/winter.

  • Stayed November 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jcp0725
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
15 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed November 12, 2013 via mobile

We have just come back after spending 4 nights in this hotel. It was very clean and the staff was vey friendly and even though the bed was a bit hard I had no trouble sleeping, ( worn out from seeing the sights). The location of this hotel is brilliant, with the Cranberry Cafe next door,where you get great food at reasonable prices. The cheese omelette set me up for the day. O'Lunneys pub just down the road is a great pub and Time Square 3/4 mins away. If I ever go back to The Big Apple ID definitely stay at the The Hotel St.James.

  • Stayed November 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mar47mar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Methven, null, New Zealand
Level Contributor
18 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed November 7, 2013

This place was a amazing, just a block from Time Square. We loved the Hotel it was quaint, very very clean, beds comfortable. Staff couldn't be more helpful. If I was to travel again to New York this Hotel is first on my list. A+++

Room Tip: Room was a the rear and we found to be quiet.
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  • Stayed September 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Shirley F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
25 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed November 6, 2013

Hotel St James is a big standard 3 star hotel. Don't have high expectations when staying at this hotel. There are no restaurant facilities, you have to go next door if you want any food. The room was quite large and beds were very comfy. Heating system is a bit archaic and occasionally makes a hissing sound. Carpets in hallway were a bit moth eaten.
Apart from its flaws it is literally 5 mins walk to Times Square where everything is happening and all theatres are a short walk.
I would stay here again for location only.

  • Stayed November 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Markyboi75
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Safety Harbor, Florida
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed November 1, 2013

We had never been to NY so we really wanted someplace centrally located so we could walk to almost everything and get to the hotel easily from the train terminal. This hotel is in a great location and when we booked it (in advance) the price was much better than others,. The rooms are dated and a little run down, but we were only there at night to sleep so who cares? The staff was friendly and the deli next door had awesome food!

Room Tip: We chose the back side so we were away from the street, but it is not a major street so the noise wa...
See more room tips
  • Stayed October 2013, traveled as a couple
    • Value
    • Location
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    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank HDcoupleNC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Miami, Florida
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed October 30, 2013

ok for the money but you have to pay for everything else(internet, storage etc...) , needs updates on lobby and other areas...on the positive side the rooms big and very clean, the location is very good and the food and prices in the deli next door are really good

  • Stayed September 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank brujita2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel St. James

Property: Hotel St. James
Address: 109 West 45th Street, New York City, NY 10036-4071
Location: United States > New York > New York City > Midtown , Times Square / Theater District , Manhattan
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi )
Hotel Style:
Ranked #279 of 468 Hotels in New York City
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hotel St. James 2.5*
Number of rooms: 145
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Also Known As:
St James Hotel Times Square
Hotel St James New York
St James Hotel Nyc
St James Hotel New York City
St James New York

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