Just returned from celebrating an anniversary in town...just wanted to get away for the night so hopped on the subway to go to this hotel. I'd been here for parties before for parties but never stayed the night.
Upon arrival, were told by the employee at the front desk that the room we reserved would not be available (a gansevoort suite on the smoking floor), even though I had called the day before to ensure the room would be available, and was assured it was. The employee just kept stating 'its only a preference' over and over again. He was kimsd of bratty about the whole was not apologetic, and did not offer anything to take the edge off. Instead of paying the exorbitant prices for a suite that I didn't want, we downgraded to a deluxe room. Turned out he had the gall to give us a room literally in front of the elevator when the hotel was easily more than half empty. Jerk.
The tv remote didn't work, but they sent someone to swap out an alternate quickly.
Our bedroom was clean and cool but the bathroom floor was grungy. The fabled roof pool was a mess - patrons were throwing mojitos at one another in the pool - the employee probably could have handled it differently than just giggling. Had it not been 98 degrees we probably wouldn't have gone up as we've heard all the stories, but we needed to cool off. It's a great view, just unfortunate about the other patrons yelling and trashing the pool. I hadn't seen that many trucker hats in NYC in years.
We had room service twice. Breakfast and the fruit platter (with white and red wine gelatin cubes, yum!) were really good. The dinner entrees were adequate. They serve La Colombe coffee,
Saturday evening they brought us a split of prosecco and some chocolates for our anniversay which was very nice.
All the staff with the exception of the individual at the front desk were really great, they all had a big smile and were willing to help.
The hotel is not for everyone - it's young, has a party atmosphere especially on weekends, and some of the other clientele dont really care if they're ruining it for everyone else. It's unfortunate. Next time I think we'll try the Standard.
- Official Description (provided by the hotel):
- Gansevoort Meatpacking NYC Hotel, with breathtaking 360 degree panoramic views of New York City and sunsets over the Hudson River, is the first and only luxury, full service resort in Manhattan’s vibrant Meatpacking District. Gansevoort Meatpacking offers a chic retreat from the urban metropolis that redefines the world of luxury accommodations. ... more less
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- Also Known As:
- Gansevoort Hotel New York City