We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Remodelled!”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Four Points by Sheraton Manhattan Chelsea
Ranked #315 of 467 Hotels in New York City
Level 5 Contributor
56 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
“Remodelled!”
Reviewed February 24, 2014

I stayed here in October 2013 with a bunch of my girlfriends. We picked the Sheraton Chelsea mostly due to location and cost. It's hard finding hotel rooms in Manhattan that can sleep 4 adults. When we arrived, we were very happy to see that the whole hotel recently underwent a complete remodel. It was like a brand new place! The rooms are very clean and well kept. There's not a ton of space, but that's very typical for any hotel toom in Manhattan.

The hotel is in a good location. Chelsea is a very fun neighborhood. There's also subway transport close by.

  • Stayed October 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Gmichael315
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lee B, Manager at Four Points by Sheraton Manhattan Chelsea, responded to this review, March 2, 2014
Thank you for your review Gmichael315. We are extremely happy that you love our newly remodeled rooms! The location is like no other and I am glad it was so convenient for you. Please come see us again soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

1,018 reviews from our community

Traveler rating
    235
    449
    226
    66
    42
See reviews for
220
232
111
243
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (165)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Arlington, Virginia
Level 5 Contributor
41 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
Reviewed February 20, 2014

I stayed at this hotel with family in December for one night. Upon arrival, we were each given a cupcake from Billy's Bakery! We had two rooms since there were 6 of us. One of the rooms was really small. The second room was a little bit bigger and more accommodating for two adults and two small children.

This was a great hotel for us. It wasn't luxorious, but the room was clean and the bed was comfortable. The location was fantastic. The 1 subway line was about a block way and the F, M subway line was also about a block and a half away in the other direction.

We ate in the hotel restaurant and we were not satisfied with the service. It was slow and the servers were not very friendly. The food was average and unsatisfying. My sister asked what they had for kids (to eat) and the server told her, but he failed to let us know that they did not have kid sized portions or a kids menu. The pasta that we ordered for my 7 year old niece ended up being the most expensive item on our bill! The prices were expensive here. I know NYC is expensive anyway, but from my many experiences there this restaurant seemed to have above average prices for an Irish pub bar/restaurant.

Overall, I would stay at this hotel again. I would recommend it to others, but I would not recommend eating at the restaurant.

  • Stayed December 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank kristy805
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lee B, Manager at Four Points by Sheraton Manhattan Chelsea, responded to this review, February 22, 2014
Thank you kristy805 for your review and thank you for recommending us. I'm sorry you felt the restaurants service was less than spectacular. I'll make sure to discuss this with the proper department of your review so that we can make all experiences great in our restaurant. We hope to see you again soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cincinnati, Ohio
Level 2 Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed February 17, 2014

Great value for a very clean,chic hotel! Very attentive (young) staff. Dion is a breath of fresh air. Our room was spotless and the hotel was close to everything while being tucked away down a connecting street, nice and quiet! There is a Whole Foods less than 300' away, a very nice (clean) Goodwill store less than 300' up the street, subway stop 300' away! Book this place!

Room Tip: Used booking.com and got a great rate!
See more room tips
  • Stayed February 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Shawn C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lee B, Manager at Four Points by Sheraton Manhattan Chelsea, responded to this review, February 21, 2014
Thank you Shawn C for such a great review. It's great you had a chance to check out our neighborhood. We have so many different restaurants, galleries etc. It's truly a great location. Thank you for highlight our Guest Service Agent Dion. He is one of our best and I'm happy he made a great impression on you. Please be sure to visit us again soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Leland, North Carolina
Level 6 Contributor
539 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 193 helpful votes
Reviewed February 15, 2014

My family gathered here to celebrate a special birthday. We had four rooms. Although we arrived very early, we were given one room, to be able to keep our things, before we headed out for tge day. When we returned, late afternoon, I mentioned that we were there for a pencil birthday celebration. Upon hearing that, my daughter was given a top floor room with a great view of tge Freedom Tower, shortly after checking into her room, there was a knock on the door, and she was given a beautiful birthday cake. What a nice start to a special weekend. When we checked out, early the next morning, we left our bags with the front desk to store, which they handled graciously, both when we dropped them off, and when we came back to retrieve them. We found everyone there friendly and helpful.

  • Stayed February 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank LoisNCNY
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lee B, Manager at Four Points by Sheraton Manhattan Chelsea, responded to this review, February 21, 2014
LoisNCNY, thank you for letting us and everyone know we made your stay great and that we were able to make a great impression on such a special occasion. We try to make everyone's stay unique and memorable and I will share this review with our staff to let them know it shows. Once again, thank you! I'm sure we'll see you again soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Pretoria, South Africa
Level 5 Contributor
42 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed February 15, 2014

As stated by some other reviews, this place is average but the location is good. It is walking distance to Penn Station and has easy access to one of the main subway lines. Aside from that nothing exciting about this hotel. I was greeted warmly at reception and event got a free cup cake. (Hasn't that fad ended yet?) Charging for bottle water in the room I thought was a bit tacky as well as that there wasn't a mini bar in the room, but again a mini fridge. I was not charged for internet and it did work well. (Well done Sheraton) Rooms a bit small but it is New York. The carpet in the elevator definitely needs to be replaced. Good hotel if you have to stay in Manhattan for one night.

  • Stayed January 2014, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank K S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lee B, Manager at Four Points by Sheraton Manhattan Chelsea, responded to this review, February 21, 2014
Thank you K S for your review. I'm glad you enjoyed the location and the warm geeting given upon check in. As for the charge for water, there is no charge for the water bottles in our rooms as it's one of our simple pleasures. Once again, thank you and we hope to see you again in the near future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Virginia
Level 6 Contributor
114 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed February 12, 2014

I loved this hotel. Stayed here 2 days on a business trip. Location is superb as it's only a few blocks from Penn Station. My meetings were near Union Square which was only 10 to 15 minutes from the hotel. I was sipping coffee walking down to the Union Square.

Rate was very reasonable (under $200 per night). Every afternoon, they have a welcome reception at the lobby which features locally brewed beers and hot food. Don't miss it. Since this is a part of Sheraton hotel, the bed was excellent. Room was very clean and true HD TV. My only complain was the heater. Somehow I couldn't control the heater and it was set at 70 degrees. I normally set temperature at 67 when sleeping so it was little warm for me.

I'l be coming back to this hotel in May.

Room Tip: It's a very narrow building and there are only 8 rooms on each floor. Ask for higher floor corn...
See more room tips
  • Stayed February 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Samuel H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lee B, Manager at Four Points by Sheraton Manhattan Chelsea, responded to this review, February 20, 2014
Thank you very much for such a great review Samuel H. We are thrilled to hear how your stay went with us. From our warm welcome to the great and comfortable rooms. We are happy to be able to deliver great service. Please come see us again soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cincinnati, Ohio
1 review
Reviewed February 10, 2014

I am SPG Gold and travel a lot. I stay in SPG hotels 90% of the time and know that it can be hit-or-miss even with the high-end brands. I booked this hotel due to location and price. I am a savvy NYC traveler so I have my expectations on room size, noise, amenities, and HVAC options firmly set - meaning I know that there can be a wide variance from hotel to hotel and even room to room.

So I was delighted with my stay here. The staff were terrifically friendly and helpful. My room was adequate for my needs. The bathroom was clean and had all the amenities. There were two bottles of water stocked in the room daily. The HVAC was easy to operate and actually worked! The street noise was tolerable but it is NYC.

Probably one of the best things about this hotel is that there are only 8 or so rooms per floor. This cuts down on the hallway/elevator/door banging voice considerably. I knew I had neighbors but never heard them.

Location simply is tough to beat if you have business through the city. I am a walker (even in the snow storm conditions) and could easy be where I needed to be within 30 minutes or so.

I will come here again often.

  • Stayed February 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Joshua K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lee B, Manager at Four Points by Sheraton Manhattan Chelsea, responded to this review, February 13, 2014
Thank you Joshua K for such a great review. We are thrilled to know we exceeded your expectations and you were able to have an amazing stay with us. Especially being able to impress you when you stay at so many hotels all over brings a great sense of accomplishment. Again, thank you for your review and we look foward to having you stay with us again soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these New York City hotels
Chelsea
Hampton Inn Manhattan-Chelsea
Hampton Inn Manhattan-Chelsea
#160 of 467 in New York City
1,872 reviews
Chelsea
Hilton New York Fashion District
Hilton New York Fashion District
#176 of 467 in New York City
3,375 reviews
Chelsea
Fairfield Inn & Suites New York Manhattan/Chelsea
Fairfield Inn & Suites New York ...
#199 of 467 in New York City
813 reviews
Show Prices
Show Prices
Show Prices
Chelsea
Innside New York NoMad
Innside New York NoMad
#84 of 467 in New York City
1,649 reviews
Chelsea
Cambria hotel & suites New York - Chelsea
Cambria hotel & suites New York ...
#53 of 467 in New York City
807 reviews
Manhattan
Four Points by Sheraton Manhattan SoHo Village
Four Points by Sheraton Manhatta...
#322 of 467 in New York City
931 reviews
Show Prices
Show Prices
Show Prices

Been to Four Points by Sheraton Manhattan Chelsea? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Four Points by Sheraton Manhattan Chelsea

Property: Four Points by Sheraton Manhattan Chelsea
Address: 160 W 25th St, New York City, NY 10001-7479
Phone Number:
Location: United States > New York > New York City > Chelsea
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #315 of 467 Hotels in New York City
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Four Points by Sheraton Manhattan Chelsea 3*
Number of rooms: 158
Official Description (provided by the hotel):
Behind our sleek design is the same comfort and service you expect from a Four Points. You won't need to go far to find a great restaurant, gallery or lounge. Over 2000 square feet of meeting space. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Starwood, Expedia, Orbitz, Ctrip TA, Hotels.com, Travelocity, TripOnline SA, Hotwire, Cheap Tickets, Cancelon and HotelQuickly so you can book your Four Points by Sheraton Manhattan Chelsea reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Four Points By Sheraton Manhattan Chelsea Hotel New York City
4 Points By Sheraton Manhattan Chelsea
Four Points New York City
Sheraton New York City
Sheraton Manhattan Chelsea
New York City Sheraton
New York City Four Points
Four Points Manhattan Chelsea
Four Points Sheraton Manhattan Chelsea

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing