We had orginally made reservations at the Four Points Sheraton and made the change to transfer a week before our trip. Apparently all Sheratons operate separately and don't have any connections or records of the others. The Four Points charged us as a "no show".
Even though I told them, offering receipts of our stay at the Tribeca, the Four Points manager has refused to refund our double charge. I talked with the 800 reservations which could see both and agreed it was a mistake but told me that it was up to each individual hotel to make such decisions as refunds.
For this reason alone, I say beware of staying at Sheraton; they aren't very kind,at least not this one.
- Official Description (provided by the hotel):
- Behind our sleek design is the same comfort and service you expect from a Four Points. You won't need to go far to find a great restaurant, gallery or lounge. Over 2000 square feet of meeting space. ... more less
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- Also Known As:
- 4 Points By Sheraton Manhattan Chelsea
- Four Points By Sheraton Manhattan Chelsea Hotel New York City
- Four Points New York City
- Sheraton New York City
- Sheraton Manhattan Chelsea
- New York City Sheraton
- New York City Four Points
- Four Points Manhattan Chelsea
- Four Points Sheraton Manhattan Chelsea