What a charmer! We stayed at the Maritime for two nights prior to celebrating Thanksgiving with relatives upstate. We used the hotel for some decompression time prior to the usual holiday family drama. One glance at the fireplace in the lobby and the sleek but truly inviting and comfortable lobby decor confirmed we had chosen the right place.
The staff were exceptionally accomodating and always responded concisely, immediately and with what appeared to be actual enjoyment of their jobs. How damn refreshing is that? There's nothing worse than when someone is trying to help out and does back-flips for all to see. We found the staff to be professional and engaged and James the hotel manager should be proud of the team he's assembled.
The chicness at the Maritime does not come at a cost. The rooms are city-small but really thoughtfully appointed. The round portal windows (which thankfully open slightly for the hard-to-find-in-NYC burst of fresh air!) enlarge the space with natural light and great views. The amenities are really appreciated - mini-bar with true gourmet offerings, bedside reading lights tucked away, great electronics and simply a superb layout. This is one "ship's cabin" that we really wanted to stay longer in.
We had a missing package that needed to be bike-couriered over to us upon arrival and the front desk staff handled it seamlessly - including calling Fed Exp and speaking to the sender in California. We needed a barber shop and a diner, asap, and we were directed clearly and with enthusiasm. Even on Thanksgiving, when the rest of the country is taking the day off, the staff cheerfully assisted us. That kind of service isn't "hired" off the street - people have to be trained to be that good and they have to be kept happy to stick around. We got the feeling that in addition to being a terrific boutique hotel in an EXCELLENT location, the Maritime is clearly doing something right for its staff and its guests. Thanks to all for an excellent stay.
- Official Description (provided by the hotel):
- Hotel resembles white cruise ship with portholes overlooking Ninth Avenue - West Chelsea neighborhood - 4 blocks to Chelsea Piers. ... more less
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- Also Known As:
- Maritime Hotel New York City