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121 - 126 of 2,357 reviews
Reviewed May 25, 2019

Chelsea Manhattan Hampton Inn. Check before you stay if any construction nearby. We had construction across the street from our room starting at 6:00am. Staff did not make us aware of this when we checked in. They could have recommended a room location away from the construction. But then again it is New York. They don't care!

Date of stay: May 2019
  • Trip type: Traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton
1  Thank M7366MPdavidj
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Luisa G, Front Office Supervisor at Hampton Inn Manhattan-Chelsea, responded to this reviewResponded May 26, 2019

Hello M7366MPdavidj:
First and foremost, thank you so much for taking the time and sharing your feedback.
This insight is very important to our growth and continued success especially for our loyal Hilton Honors guest such as yourself. Please rest assured your comments were addressed accordingly.
The construction nearby is something out of our control, however, next time you stay in our property we will be sure to accommodate in a room away from the street noise
I hope this recent visit does not deter you from staying again in the future.

Sincerely,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 18, 2019

Great hotel. We only stayed one night but it was a very easy check in and check out process. Staff was wonderful and very helpful. We were told in advance (with check in process) how long to expect to retrieve our car. We received a list of places to eat that were in close proximity. Great hotel and staff overall.

Date of stay: May 2019
  • Trip type: Traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton
1  Thank Climber05296285779
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Luisa G, Front Office Supervisor at Hampton Inn Manhattan-Chelsea, responded to this reviewResponded May 19, 2019

Hello Climber05296285779:
Firstly I would like to thank you for choosing Hampton Inn Manhattan Chelsea for your recent stay in NYC.
Thank you for taking the time to write such a great review in regards to our hotel.

I will be sure to share your comments with our team, the hotel continuously strives to meet your needs and expectation.

Thank you again, we will look forward to serving you again in the future,

Sincerely,

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Reviewed May 15, 2019

Yet another great stay at this hotel. I’ve previosuly stayed at this location and it’s never short of great. From the breakfast crew to the staff, overall great experience. I must say this time around Valerie at the front desk was just amazing! She’s an awesome employee, for all the help with getting the room I wanted!! She’s the best!

Date of stay: May 2019
  • Trip type: Traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton
1  Thank jvira0102
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
MarcosU152, Manager at Hampton Inn Manhattan-Chelsea, responded to this reviewResponded May 17, 2019

Hello jvira0102, yet another great review. Thank you for the amazing shout out, Valerie and the rest of the team appreciate you taking the time and sharing your experience. It's great to see you returning and look forward to seeing you time and time again. You're the best!

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Reviewed May 12, 2019 via mobile

The hotel has very similar constraints than other hotel New York: small room, noise, etc.

However this hotel makes the best of those constraints
- rooms are bigger than most of same or higher class
- noise is limited
- breakfast room is bigger and offers a very decent breakfast

Probably, what deserves a 5 stars, is the dedication of staff to make your travel easier
- room at disposal to wait for your departure
- efficient luggage storage after check out
- water, drink and cookies available at any time even after check out
- support in guiding you in town

Congratulations for the effort

Date of stay: May 2019
Trip type: Traveled with family
4  Thank yveslouisp
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Luisa G, Front Office Supervisor at Hampton Inn Manhattan-Chelsea, responded to this reviewResponded May 15, 2019

Hello yveslouisp:

Firstly I would like to thank you for choosing Hampton Inn Manhattan Chelsea for your recent stay in NYC.
Thank you for taking the time to write such a greatly detailed review in regards to our hotel.

I will be sure to share your comments with our team. The hotel continuously strives to meet your needs and expectation.

Thank you again, we will look forward to serve you again in the future,

Regards,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 9, 2019

This was my fourth time staying at The Hampton Inn in Chelsea. From the moment I arrived to checkout, my stay was great. The front desk staff, custodians and cleaning people: everyone was always kind, helpful and courteous. My room was clean and up-to-date. I especially appreciated the proximity to my meetings in Chelsea. I'll be back to stay again!

Date of stay: May 2019
  • Trip type: Traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton
1  Thank Vacation18466829300
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Luisa G, Front Office Supervisor at Hampton Inn Manhattan-Chelsea, responded to this reviewResponded May 10, 2019

Hello Vacation18466829300:
Thank you for sharing your feedback from your past stay and thank you so much for being a loyal guest with us. We truly appreciate it.
We are so glad to hear that you enjoyed our accommodations, your experienced with our friendly staff and convenient location. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to met your expectations.
We look forward to welcoming you back to our hotel in the future.

Sincerely,

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