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“Good Location; Average Hotel” 3 of 5 bubbles
Review of Hampton Inn Manhattan-Chelsea

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Hampton Inn Manhattan-Chelsea
Ranked #156 of 467 Hotels in New York City
Certificate of Excellence
GreenLeadersSilver level
Portland, Oregon
1 review
“Good Location; Average Hotel”
3 of 5 bubbles Reviewed June 4, 2014

Rooms were clean and quiet, good location, but nothing special. There were very nice people at the front desk, but the quality of the rooms was just average - it felt over-priced for what you get. Nothing really wrong with them, just kind of expensive for what you are getting. Breakfast was fine, but again, nothing special.

  • Stayed June 2014, traveled solo
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hampton

Helpful?
Thank Megan B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rsolis, General Manager at Hampton Inn Manhattan-Chelsea, responded to this review, June 9, 2014
Thank you for your feedback. I certainly hope you come back and visit us again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,787 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (249)
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English first
seattle
Level Contributor
124 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
4 of 5 bubbles Reviewed June 2, 2014

First I want to put in a plug for all the ladies (did not see any gentlemen working at front desk) working at the front desk. It seems that they do everything, from checking in guests to fetch luggage and they all do it with a smile. I was very impressive with their attitude and work ethics. The same goes for the staff who work during the breakfast time. The food was constantly been replenished. The location of the hotel is great, just like all the reviewers have noted. The breakfast is sufficient with plenty of healthy choices. The fruit selection was limited but I suppose it is great that they have any at all. The only complaint I have is that the towels are very old and really need to be changed out. The rooms are on the small side but clean. The vanity table in the bathroom is also very small. The elevator is painfully slow; it is better to just take the stairs and get some exercise at the same time. There are also plenty of places to eat around the hotel. It seems like a safe neighborhood. Overall, for the prices we paid, it was a great deal. We would return with kids but if it is just a couple getaway, we would likely go for something more luxurious.

  • Stayed May 2014, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank SeattleEcc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rsolis, General Manager at Hampton Inn Manhattan-Chelsea, responded to this review, June 4, 2014
Thank you for your wonderful comments on our staff. We try very hard to provide exceptional service.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Providence, utah
Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed June 2, 2014

Great location. Hotel staff very friendly and helpful. Room was clean, quiet, and comfortable. We had room on fifteenth floor; the higher the better to avoid street noise. The double occupancy room is fine as long as you don't have a lot of luggage and plan to stay no more than a night or two. Otherwise it will be tight. Breakfast is included and ample. Free coffee anytime a real plus. I recommend this hotel.

Room Tip: Higher floors best
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  • Stayed May 2014, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Service
Helpful?
Thank Irene M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rsolis, General Manager at Hampton Inn Manhattan-Chelsea, responded to this review, June 9, 2014
The location is most definietly a plus. Glad you enjoyed.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tampa, FL, United States
1 review
5 of 5 bubbles Reviewed June 1, 2014

The Hampton Inn Manhattan/Chelsea provided an outstanding base of operations for over forty family and friends in the city for our son's Memorial Day weekend wedding. The prime location made it easy for our guests (many of whom were visiting NYC for the first time) to quickly get to the local highlights, including the Empire State Building, Broadway, Times Square, Rockefeller Center and the Statue of Liberty. The staff did a wonderful job of accommodating transportation and other special requests and made this a truly memorable experience for all. Highly recommend this gem for a great value in the city.

  • Stayed May 2014, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hampton

Helpful?
Thank Eric G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rsolis, General Manager at Hampton Inn Manhattan-Chelsea, responded to this review, June 9, 2014
Great to hear the wedding was a success. Please come back and see us again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Stratford-upon-Avon, United Kingdom
Level Contributor
46 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 bubbles Reviewed June 1, 2014

The location of this hotel was better than I imagined. You're within walking distance of plenty of sites and, if you don't mind walking a little further, the breadth of sites is even greater. Madison Square Garden is 10 minutes away (on top of Penn station), Times Square is 20 minutes walk away and Central Park 30-40 minutes. There are a couple of subway stations nearby too.

The staff were all very helpful and friendly, and the general level of service was really good. The buffet breakfast doesn't offer a massive choice, but it's sufficient, plentiful and will set you up nicely for the day.

Would definitely consider staying here again.

  • Stayed May 2014, traveled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Dave L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rsolis, General Manager at Hampton Inn Manhattan-Chelsea, responded to this review, June 4, 2014
Thank you. We value our guests and their experiences with us
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Toronto
Level Contributor
25 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 bubbles Reviewed May 29, 2014

Front desk was very helpful. Good complimentary breakfast. The beds were comfortable, however pillows and sheets could have been better quality. Not a lot of closet space.Elevator was slow. The location was good, close to The High Line. The price for the long weekend was a bit high for a Hampton Inn, but I guess that's to be expected in New York.

  • Stayed May 2014, traveled with family
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank BunnyZ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rsolis, General Manager at Hampton Inn Manhattan-Chelsea, responded to this review, May 30, 2014
Thank you for your feedback.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chicago, United States
2 reviews
4 of 5 bubbles Reviewed May 29, 2014

Great location, very helpful staff, good breakfast to start your day. Rooms were clean and adequate if you are planning on spending a lot of time doinng things in the city. Would certainly stay again. The value is one of the better in NYC.

  • Stayed May 2014, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with Hampton

Helpful?
Thank Steven N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rsolis, General Manager at Hampton Inn Manhattan-Chelsea, responded to this review, May 30, 2014
Thank you for your response.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hampton Inn Manhattan-Chelsea

Property: Hampton Inn Manhattan-Chelsea
Address: 108 West 24th Street, New York City, NY 10011-1902
Phone Number:
Location: United States > New York > New York City > Chelsea
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
#32 Green Hotel in New York City
#67 Family Hotel in New York City
#146 Romantic Hotel in New York City
#153 Business Hotel in New York City
Price Range (Based on Average Rates): $$$
Hotel Class:3 star — Hampton Inn Manhattan-Chelsea 3*
Number of rooms: 144
Official Description (provided by the hotel):
This 20-story hotel located in the trendy Chelsea neighborhood between Sixth and Seventh Avenues provides the perfect location for travelers looking to stay in the city. Start your day early with our complimentary breakfast then head out to famous attractions like Madison Square Garden, Times Square and Central Park. Enjoy world class shopping with a visit to Macy’s or family fun at the Chelsea Piers Sports and Entertainment Complex. Dine at world famous restaurants, catch a Broadway show or browse the neighborhoods numerous art galleries.After a day of taking in the sights and sounds of New York City, relax in a comfortable Hampton bed® and watch your favorite shows on our 32 inch LCD HD TVs while you send photos to your family using our free high-speed internet. ... more   less 
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Also Known As:
Hampton Inn Manhattan Chelsea Hotel New York City
Manhattan Chelsea Hampton Inn
Hampton Inn New York City
Hampton Inn Chelsea
New York City Hampton Inn

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