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“good hotel excellent staff service”

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Hampton Inn Manhattan-Chelsea
Ranked #157 of 468 Hotels in New York City
Certificate of Excellence
GreenLeadersSilver level
Chicago, United States
1 review
“good hotel excellent staff service”
Reviewed March 17, 2014

Staff service is great. Hotel location was good and close to restaurants (they provide a list). very clean and quiet room. breakfast was good for the hotel, do not expect a salad buffet.coffee is always available.

  • Stayed March 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Javier I
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rsolis, General Manager at Hampton Inn Manhattan-Chelsea, responded to this review, March 18, 2014
Thank you for your comments. We are glad to hear you enjoyed your stay with us. Also glad to hear it was centrally located. Please come back and see us again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,846 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (252)
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English first
Dix Hills,New York
Level Contributor
102 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
Reviewed March 1, 2014 via mobile

My friends and I stayed at here..overnight. The price was just right (used Trivage)..the location perfect for what we wanted to do. When we arrived ,we did pay aliitle extra to valet the car..we attempted to park the car in a local garage, but the place was seedy and pretty creepy. Our check-in was easy, pleasant..we had a room with 2 queen beds. The room itself was clean, tidy,had just the basics.The beds ample for average size people..in the lobby there was a 24 hr coffee,tea,hot chocolate station, and in the morning breakfast was offered, we thought a pretty good variety. All in all, if you're in the area for business and /or pleasure, this is the perfect spot..without breaking the bank

Stayed February 2014, traveled with friends
Helpful?
Thank Puravida_7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rsolis, General Manager at Hampton Inn Manhattan-Chelsea, responded to this review, March 3, 2014
Thank you for the feedback. I'm glad to know that it did not break the bank.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Virginia Beach, United States
2 reviews
Reviewed February 25, 2014

I have always enjoyed staying at the Hampton Inn. One of my favorite features is the coffee and tea stand that is available 24 hours per day. The rooms are clean and the Hampton Inn Chelsea, NYC, was conveniently located within a 4-block walk of my destination. It made my stay stress-free.

  • Stayed February 2014, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Sharon T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rsolis, General Manager at Hampton Inn Manhattan-Chelsea, responded to this review, February 26, 2014
Glad to know the hotel was convenietly located.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tours, France
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed February 24, 2014

Excellent location, friendly staff. My room was cold (extreme outside wheather conditions, I must admit) and noisy (badlucked with chatty neighbors) Breakfast is large with some choice, a few items even change every day which is cool, however certain items would be of medium-poor quality like poridge

  • Stayed February 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
1 Thank Sylvain P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rsolis, General Manager at Hampton Inn Manhattan-Chelsea, responded to this review, February 26, 2014
Thank you for your feedback. I do apologize for you being cold. I hope our engineering department were given an opportunity to fix the issue.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Washington DC, United States
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed February 24, 2014

I am in NYC about 4-5 times a year and I always stay at the Chelsea Hampton Inn. The staff is great, the location is perfect and the hotel itself is impeccable. Though out the years I have stayed in every Hampton Inn in NYC. Even though my business takes me to upper midtown I always stay at the Chelsea location. At that location I am guaranteed excellent service. You are always greeted by the front desk staff, even if they are busy. The breakfast is always changing from day to day. I love the cookies at night but you have to be quick...they go fast,

  • Stayed February 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Austin D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rsolis, General Manager at Hampton Inn Manhattan-Chelsea, responded to this review, February 28, 2014
Thank you for the great feedback. We hope you visit us again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cranbury, United States
Level Contributor
3 reviews
3 hotel reviews
Reviewed February 23, 2014

From the front desk to the quality of the rooms, this hotel was a pleasant experience. Family stay for one night. Front desk staff was very gracious and professional. Room was quiet and clean. Complimentary breakfast was varied and sufficient. Hotel is short distance from 23rd street subway stop and plenty of restaurants and shops nearby. Would recommend again.

  • Stayed February 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Ken G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rsolis, General Manager at Hampton Inn Manhattan-Chelsea, responded to this review, February 24, 2014
Thank you for your feedback. Please come back and see us again soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Houston, Texas
Level Contributor
16 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed February 18, 2014

Arrived on a Friday afternoon, check in was easy.
They let us know they have a continental breakfast from 6-10am, which is amazing in NYC.

Room was a double queen, to sleep 4. Pretty roomy for NYC standards.
Downside, only two small elevators and its usually pretty packed in the morning when everyone is trying to make it downstairs for breakfast.

Our room was near the stairs & the elevator so if people were loud you could hear it in the room at night.

Room was clean, we were on the top floor 20.

On one corner there is a coffee shop with food, also near a Whole Foods, Duane Reade and the subway is a block away. Walking distance to Penn Station, Empire State Building, Macy's, Time Square.

  • Stayed February 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank vanessam25
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rsolis, General Manager at Hampton Inn Manhattan-Chelsea, responded to this review, February 19, 2014
Location, location, location. Glad you enjoyed your stay.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hampton Inn Manhattan-Chelsea

Property: Hampton Inn Manhattan-Chelsea
Address: 108 West 24th Street, New York City, NY 10011-1902
Phone Number:
Location: United States > New York > New York City > Chelsea
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
#31 Green Hotel in New York City
#66 Family Hotel in New York City
#145 Romantic Hotel in New York City
#152 Business Hotel in New York City
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hampton Inn Manhattan-Chelsea 3*
Number of rooms: 144
Official Description (provided by the hotel):
This newly refreshed, 20-story hotel located in the trendy Chelsea neighborhood between Sixth and Seventh Avenues provides the perfect location for travelers looking to stay in the city. Start your day early with our complimentary breakfast then head out to famous attractions like Madison Square Garden, Times Square and Central Park. Enjoy world class shopping with a visit to Macy’s or family fun at the Chelsea Piers Sports and Entertainment Complex. Dine at hot spot restaurants, catch a Broadway show or browse the neighborhoods numerous art galleries. After a day of taking in the sights and sounds of New York City, relax in a comfortable Hampton bed® and watch your favorite shows on our 32 inch LCD HD TVs or stay connected with our free high-speed internet. ... more   less 
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Also Known As:
Hampton Inn Manhattan Chelsea Hotel New York City
Manhattan Chelsea Hampton Inn
Hampton Inn New York City
Hampton Inn Chelsea
New York City Hampton Inn

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