After flying in from Australia via Seoul (24 + hours) we arrived at the hotel with vouchers in hand, eager for a bath and bed, only to be told that our reservations had been cancelled! When questioned, the staff member said 'someone' had called and cancelled our rooms twice, first on the 8th then 11th December. We did no such thing. And who would call twice to cancel? Dodgy hotel! When we asked if they could call a taxi for us the non-English speaking staff kept saying "hotel full, you go find other hotel" Never returning here!
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- Also Known As:
- Windsor Hotel New York City