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“Good location, great view, nice weekend get away”
4 of 5 bubbles Review of Millenium Hilton

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Millenium Hilton
Ranked #231 of 467 Hotels in New York City
Certificate of Excellence
GreenLeadersBronze level
amsterdam
Level Contributor
248 reviews
101 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
“Good location, great view, nice weekend get away”
4 of 5 bubbles Reviewed December 29, 2013

After travelling through the US I decided to stay over in NYC for a weekend. Het millennium Hilton was a good choice. The room was located on the 26th floor facing the freedom tower and the rest of the financial district. Just open the curtains and enjoy the sight. The rest of the amenities are OK, nothing special, nothing bad about it, just average for a Hilton. But the location and view remain fantastic. Good restaurants are sparse, huge outlet department store century 21 is located next door, subway station just outside the door, location for helicopter tours at walking distance.... so what else do you need?

Room Tip: Go for the view!
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  • Stayed December 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank alotofdots
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MilleniumHiltonHotel, Director of Sales at Millenium Hilton, responded to this review, December 31, 2013
Thank you so much for choosing the Millenium Hilton during your recent weekend visit to NYC! We are delighted to hear you had a memorable stay with us and truly enjoyed our hotel's exciting location and close proximity to public transportation. I am sorry to hear your experience did not overly exceed your expectations and I am hoping you will decide to stay with us again in the future so we can have another chance to truly wow you.

Best Regards,
Chris

Christopher Hill
Director of Sales & Marketing
Millenium Hilton
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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4,393 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
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Wilmington, Delaware
Level Contributor
95 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
4 of 5 bubbles Reviewed December 29, 2013

My wife and I have stayed here perhaps three times in the last few years, and plan to do so again. it was recommended by a good friend who knows NYC well and has stayed there probably dozens of times. The hotel is ultra clean, the staff is friendly and helpful, the rooms are very nice, modern, comfortable, and very very clean and crisp. On the weekends, the rates can be very good, and rooms with a spectacular view of the World Trade Center site are readily available. The Hotel is readily accessible from the WTC PATH train stop (a block away) which means that you can park in Jersey City, take the PATH train and save yourself the higher cost of parking in NYC, as well as the nightmare of driving in Manhattan. The only down side is also an up side: it is WAY downtown from pretty much anything you would want to do, so you need to make provision for a longer subway ride than you would from many more centrally located hotels. However, the hotel is also located within a block or two of virtually every subway line there is, either directly or with a simple change of trains. So it is equally convenient and inconvenient to pretty much any point in the city. There are also quite a few eating spots within a few blocks, some of them quite good, and representing a considerable price range. All in all, this is a gem..

Room Tip: Go on the weekend or holiday, and request a room overlooking the WTC site.
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  • Stayed January 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank AKM4755
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cardiff, United Kingdom
Level Contributor
16 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed December 28, 2013

great location, usually stay near Time Square, but much preferred this area, walking distance to Battery Park, Wall street, good choice of subway lines, right outside hotel. we stayed in a junior suite, great space, views right over World Trade Centre area, and no noise from construction work. Enjoyed the early morning swims in a very nice pool, with good views towards the Brooklyn Bridge. The staff at reception were at best polite, but certainly did not go out of their way to be friendly or helpful, disappointing, but we would certainly recommend this hotel as a great place to stay in NYC. and would return here

  • Stayed December 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank sandrapowell
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MilleniumHiltonHotel, Front Office Manager at Millenium Hilton, responded to this review, December 30, 2013
Dear Sandra,

Thank you for taking the time to share this review via TripAdvisor. We are truly thrilled to hear how much you enjoyed our hotel's Lower Manhattan location, all of the nearby attractions and easy access to public transportation. Please do accept our apologies however for any dissatisfaction in the level of service - Your comments have been communicated to the appropriate staff to ensure it is addressed and not repeated. We look forward to having the opportunity to welcome you back again in the future.

Best Regards,
Matt

Matthew Lane
Director of Front Office Operations
Millenium Hilton
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
United States
Level Contributor
85 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
5 of 5 bubbles Reviewed December 28, 2013

Stayed here for five nights over the Christmas holiday in a junior suite. We were three adults and the separate sleeping area with a king bed for husband and wife and living area with sofa bed for adult son was great. Lots of privacy and LARGE. Very clean, too. Best room and value we have had in NYC in four holiday stays.

Also very convenient location both to the subway stops at Fulton St. with a multitude of lines and the World Trade Center stop on the E subway line and the PATH line to NJ. We had to travel to the suburbs one day on NJ Transit rail and used the PATH to Hoboken, and another day on Metro North and were at Grand Central via subway in less than 10 minutes to get the commuter train. Also got to see lots in lower Manhattan that we might not have seen had we stayed further uptown: St. Paul's Chapel right outside the hotel--the oldest continuously operating church building in NYC and site of an extremely moving exhibit of mementos from 9/11 as St. Paul's provided a place of solace for first responders and those clearing the WTC site in the months afterward; Trinity Church with its beautiful interior and famous graveyard; the Irish Hunger Memorial commemorating those who died in the famine and emigrated from Ireland at that time as well as raising awareness of worldwide hunger today. The hotel is also across the street from the 9/11 memorial and the new WTC currently being built.

Found the service from guest services and housekeeping good as well. Had two special requests for housekeeping and they were filled immediately after calling guest services. Also made two different requests at the front desk and they were promptly filled.

Only complaint: Could not adequately calibrate the temperature in the room the first night when it was unseasonably warm but it was fine when it was extremely cold outside. Wonder if building has an older climate control system which gets turned over at the change of season.

  • Stayed December 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank No_GPS_
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oslo, Norway
Level Contributor
13 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed December 28, 2013

Stayed in a junior suite for 3 nights, and was very happy with it. It was clean and roomy, and the bed was comfy. Large bathroom with an excess of towels and whatnot. Excellent view from the rooms. Excellent house keeping. The staff at the front desk are varying. Some are very friendly, but majority does not have the service attitude I expect at this kind of hotel. Will definitely come back for this room type at this hotel. The location is great.

Room Tip: Go for a junior suite if you can.
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  • Stayed December 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank valemon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
30 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed December 28, 2013

The hotel itself is in an excellent location for business - walking distance to the offices and financial district.

The room was large and well appointed. View was over the World Trade Center site. Bed was very comfortable.

The only concerns I had were that there were three lifts servicing the floor and it took sometimes 10 minutes for one to stop, even in the middle of the night. The other being the lack of free WiFi - $13 per day is a bit steep when you can go to Starbucks for free.

  • Stayed December 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank vic0001
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lamport
Level Contributor
3 reviews
4 of 5 bubbles Reviewed December 28, 2013

We stayed here 4 nights on the 24th floor facing ground zero and we must say the room was clean and spacious with good views. We had no complaints with this Hotel and the room was cleaned very well each day. Drinks in the bar are somewhat expensive and we did not eat here as there are so many cheaper options elsewhere locally. A subway ride or taxi away from the central district and for this reason alone we would stay next time Uptown to avoid the constant travelling to and fro. However, for anyone's first visit to New York this is a reasonably priced and modern clean hotel. Recommended.

Room Tip: Higher rooms have less noice.
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  • Stayed December 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank banti777
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Millenium Hilton

Property: Millenium Hilton
Address: 55 Church Street, New York City, NY 10007-2939
Phone Number:
Location: United States > New York > New York City > Financial District , Manhattan
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#63 Green Hotel in New York City
#151 Romantic Hotel in New York City
#158 Luxury Hotel in New York City
#161 Business Hotel in New York City
#174 Family Hotel in New York City
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Millenium Hilton 4*
Number of rooms: 561
Reservation Options:
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Also Known As:
Millenium Hilton Hotel New York City
Hilton New York City
Millenium Hilton New York
New York City Hilton

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