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Millennium Hilton New York Downtown
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Reviews (4,944)
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Reviewed June 8, 2013

This hotel is among a few located near the NYSE. It's a business hotel. Although bedrooms meet normal Hilton standards (eg good bedding, large flat screen TV, curved bath curtain rail, Internet access), there were no desktop ports for computer equipment.

The problem is this Hilton is poorly run. Only one person on the front desk at check in (and at check out). Asked a question of the "concierge" who went into the back room to find the answer and never emerged. Someone else's discarded lunch tray parked outside my bedroom door when I arrived. On and on.

This is a take it or leave it establishment where no one cares who you are and whether you are there. If you like paying $300 per night for anonymity, you will enjoy your stay.

  • Stayed: June 2013, traveled on business
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4  Thank spencerusa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MilleniumHiltonHotel, Manager at Millennium Hilton New York Downtown, responded to this reviewResponded June 11, 2013

Spencer,

Thank you for staying with us and sharing feedback on your experience. Please accept our sincere apologies for the hassle and frustration you experienced and know that we are incorporating your comments into our ongoing training to ensure every guest receives the quality hospitality and accommodations they deserve. We hope you will visit us again the next time you are in town and let us know how we are doing.

Thank you,
Alex

Alex Joset
Marketing Manager
Millenium Hilton

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 8, 2013

Perfect for a couple or solo traveler. Not recommended for young children. The views of NYC is terrific. The bedding is top quality. The bar is perfect for a solo traveler and the food is better than one might expect at a hotel bar.

  • Stayed: May 2013, traveled as a couple
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Review collected in partnership with Hilton Hotels & Resorts
1  Thank Teresa C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 8, 2013

We stayed at this nice hotel for my friend's wedding on a recent trip to New York City. We received an excellent group rate for the event. We were able to stay a few extra days at the group rate and explored the city. The hotel is conveniently located near subway stations.

  • Stayed: June 2013, traveled as a couple
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Review collected in partnership with Hilton Hotels & Resorts
Thank Michael W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 7, 2013

We decided to spend our last night in New York at the Millenium, after....13 years living in the city. This was a good choice, the room we had had direct view over the site of WTC, was spacious enough to welcome an extra bed and a crib. Excellent service as well!

  • Stayed: January 2013, traveled with family
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Thank Nicolas R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 7, 2013

Very clean, efficient, comfortable hotel. Great for a business trip. Conveniently located for any business you have in the Wall Street area. Very spacious room for a NYC hotel. I'd definitely recommend this hotel.

  • Stayed: May 2013, traveled on business
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Review collected in partnership with Hilton Hotels & Resorts
Thank Delacey Ann S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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