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“Great, modern hotel close to Chinatown, Soho and L.E.S” 5 of 5 stars
Review of Wyndham Garden Chinatown

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Wyndham Garden Chinatown
Ranked #125 of 478 Hotels in New York City
Certificate of Excellence
GreenLeadersSilver level
Oslo, Norway
2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Great, modern hotel close to Chinatown, Soho and L.E.S”
5 of 5 stars Reviewed April 30, 2014

Our stay at Wyndham Garden Chinatown was faboulous! All of the staff were great. Especially the Director of Rooms, Omar Bouchaar, was really friendly, professional and helpful, and made our stay very pleasant. We were lucky to get a room on the 11th floor with a magnificent view uptown! Omar made sure that we got a room on the same floor as our parents (travelling with us), and we also got a baby crib for our little 9 month year old baby (was in our room when we arrived). Everything was just in place.

The hotel is modern, clean and tidy, and the beds were nice. All in all, a great experience!

Thanks to Omar and the staff for a great stay! We will definitely come back.

Room Tip: If possible, ask for a room high up. If you are lucky, you get a nice view!
See more room tips
  • Stayed April 2014, traveled with family
    • 5 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
4 Thank Hillevi83
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Omar B, Manager at Wyndham Garden Chinatown, responded to this review, May 1, 2014
I would like to express our heartily thanks for your comments. We are pleased to know that you had a "faboulous" and "very pleasant" stay with us and that we have exceeded your expectations. It's so wonderful to receive this great feedback. We look forward to the opportunity and the pleasure of serving you once again in the near future and hopefully for a longer stay.

Best regards,

Omar Bouchaar
Director of Rooms
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,400 reviews from our community

Traveler rating
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    478
    111
    22
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See reviews for
244
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (320)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Hebrew first
  • Italian first
  • Japanese first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Anchorage, Alaska
Level Contributor
27 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed April 28, 2014

Got a great deal on this hotel, so even though we wouldn't have stayed in Chinatown normally, it worked out. Convenient to the subway, two different lines 2 and 5 blocks away, felt safe, very clean, and brand new. Free high speed internet was a great plus. Bathrooms were new, but glass partition instead of door made for a very wet bathroom post-shower - but that was the only issue.

  • Stayed April 2014, traveled with friends
    • 3 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Review collected in partnership with Wyndham Hotel and Resorts

Helpful?
2 Thank Kalyn S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Omar B, Manager at Wyndham Garden Chinatown, responded to this review, April 30, 2014
Thank you for taking the time to share your feedback of the Wyndham Garden Chinatown. I am very happy to hear that you enjoyed your stay with us and, that we could be a convenience for your needs while here in the city. With today's economy, we understand how important it is to offer competitive prices, and we strive to make sure that our service value far exceeds that. We certainly look forward to welcoming you back to the Wyndham Garden Chinatown in the very near future.

Best regards,
Omar Bouchaar
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Portland, Maine
Level Contributor
35 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
5 of 5 stars Reviewed April 28, 2014

it's definitely not a five star hotel. However, Wyndham Chinatown exceeded my expectations in all aspects. While the room was not very spacious, it was more than appropriate. It was always clean and functional. Unlike in many other similar hotels in town, I have never found any filthy stains or corners in Wyndham China. The cleanning staff have done a great job. Meanwhile, I found all staff in Wyndham friendly and attentive. They responded to calls and requests promptly. Staff at reception were able to reconigze me after my second stay here and always made me feel welcome. I will definitely come back again!

  • Stayed December 2013, traveled solo
    • 5 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
3 Thank ksdsaa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Omar B, Manager at Wyndham Garden Chinatown, responded to this review, May 1, 2014
Wow! Thank you so much for your glowing review! All of us here at the Wyndham Garden Chinatown Hotel have a passion for delivering amazing service, so your comments really make our day! It sounds like you had a perfect hotel experience, and we look forward to welcoming you back for many more stays in the future. Thanks again, and take care!

Best regards,
Omar Bouchaar
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed April 26, 2014 via mobile

I recently returned to NYC, and stayed at the Wyndham in Chinatown. This was was my second time staying at this location. I can't say enough about this Hotel and Staff. Omar and his Staff treat you like family and greet you like you've just returned home for the Holidays. Their hospitality is not a job, it's truly the spirit of their Staff. The Hotel itself is beautiful with amazing views of the City skyline.

  • Stayed April 2014
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
2 Thank EHalligan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Omar B, Manager at Wyndham Garden Chinatown, responded to this review, April 27, 2014
Thank you for your comments and feedback. We are pleased that your stay was a comfortable, welcoming one. We strive to be a "home away from home" to all of our guests. Our hotel prides itself on excellent service and I have shared your kind remarks and recognition of their efforts to meet your needs. Thank you again and we look forward to welcoming you back to Wyndham Garden Chinatown.

Best regards,

Omar Bouchaar
Director of Rooms
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
East Yorkshire
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed April 25, 2014

Very appropriate choice for a stay in New York. Friendly and attentive staff with clean rooms and an excellent if hidden restaurant. Superb choice for accessing the City and surrounding areas with a wide choice of restaurants and bars. Visit the 18th floor bar and expect comparatively high prices for drinks but very good service. Access the 19th floor for night time views of the City. The best rooms seem to be those on the corner which can also be a bit noisy so try to book on a higher floor. The Whole Foods Market on the corner of Bowery and East Houston is an excellent place for breakfast and immediate access to the subway.

  • Stayed April 2014, traveled with family
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
2 Thank BobandMaggie60
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Omar B, Manager at Wyndham Garden Chinatown, responded to this review, April 27, 2014
We really appreciate your very nice review and comments about our hotel! It sounds like you had a very nice time, and got to enjoy all that our hotel and New York City had to offer! Thank you so much for staying with us, and we look forward to taking care of you during your next stay!

Best regards,

Omar Bouchaar
Director of Rooms
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Stockholm, Sweden
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed April 25, 2014

This was a very nice hotel with a pleasant and helpful staff. I stayed on the second floor after initially having requested a room on one of the upper floors to get the nice view of the city. But the room on the 2nd floor was quiet and comfortable so I was happy with it.
Maybe the area in Chinatown, as I found out, wasn't really my cup of tea, and that's really the only reason I would not choose to stay at this hotel if I were to return to New York again. But if you like the Chinatown area then I would most definitely recommend the Wyndham Garden hotel to any traveller.

  • Stayed May 2013, traveled solo
    • 4 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank moxmox2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Omar B, Manager at Wyndham Garden Chinatown, responded to this review, April 27, 2014
Thank you for choosing the Wyndham Garden Chinatown. We appreciate your feedback. I sincerely apologize that we did not exceed your expectations and am sorry to hear that the location was not what you expected. Thank you for taking the time to review our hotel. We hope you will give us another chance to show you all that our area and nearby neighborhoods have to offer when you return to New York again.

Best regards,

Omar Bouchaar
Director of Rooms
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Wyndham Garden Chinatown

Property: Wyndham Garden Chinatown
Address: 93 Bowery, New York City, NY 10002-4915
Phone Number:
Location: United States > New York > New York City > Chinatown , Manhattan
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #125 of 478 Hotels in New York City
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Wyndham Garden Chinatown 4*
Number of rooms: 106
Official Description (provided by the hotel):
Wyndham Garden Chinatown is a boutique style hotel ranked among the highest 4 star properties in New York City and located in Lower East Side. Just steps from Soho and Little Italy there is shopping, museums, art galleries and fine dining in walking distance. Currently top 20% ranked for overall service on Tripadvisor in all of New York City and recently won Expedia's Insider's Select Award which is based on guest reviews and value of the hotel. The hotel has views from the guest rooms of the Empire State Building and New York City Skyline. Wyndham Garden Chinatown is a full service property with amenities such Rooftop93 our year round rooftop Lounge, room service, full service restaurant, Beer Garden, 24 hour fitness Center, and Lobby Bar. This hotel is surrounded by great shopping, tourist attractions and convenient to several subways stops such as the B,D,J,Z,6,R. ... more   less 
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