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“very good value for NYC.”

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Wyndham Garden Chinatown
Ranked #154 of 467 Hotels in New York City
Certificate of Excellence
GreenLeadersSilver level
Tel Aviv, Israel
Level 6 Contributor
156 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
“very good value for NYC.”
Reviewed February 21, 2014

The Wyndham Garden Chinatown is relatively new. The rooms are clean, comfortable, reasonably sized for NYC, and have nice views (all glass windows). The hotel is located 15m walk from Soho, so I won't recommend for solo women travellers.
The hotel is short in facilities (no spa, gym etc.) so if you need this - go somewhere else.
Never tried the breakfast, bur ordered once dinner - which was fine.
The staff are helpful in general.

Room Tip: Higher rooms have city views.
See more room tips
  • Stayed February 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank isik s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Omar B, Manager at Wyndham Garden Chinatown, responded to this review, February 24, 2014
We really appreciate your very nice review and comments about our hotel! It sounds like you had a very nice time, and got to enjoy all that our hotel and New York City had to offer! Thank you so much for staying with us, and we look forward to taking care of you during your next stay!

Best Regards,

Omar Bouchaar
Director of Rooms
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,559 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (356)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Hebrew first
  • Italian first
  • Japanese first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Boston, Massachusetts
Level 6 Contributor
388 reviews
82 hotel reviews
common_n_hotel_reviews_1bd8 129 helpful votes
Reviewed February 17, 2014

I loved this hotel the first time I stayed here mid last year. This time, I booked a room with a balcony (was upgraded to this room last time). I arrived in my room on the 7th floor and the room was small, a queen bed and the balcony door was jammed shut but the snow, as it hadn't been cleared. Asked to be moved and was put downstairs on the 2nd floor, to a larger room with a King bed and again no access to the balcony. Kind of pointless charging extra for a balcony, if you can't access it, even in the winter. The room was freezing cold and we had to get additional heaters in the room. The rooms are lovely...good beds and desk area. The room was big, hence hard to heat. I suggest the best option are the balcony rooms on the 17th floor, which are smaller. heat better and also have baths and great views over Manhattan.

The staff are a mixed bunch. The men are so unbelievably friendly and welcoming but some of the women behind the desk are just indifferent. The phone to call reception didn't work for the whole stay and I had to run down to complain about the cold. Internet is pretty good and water for $1 in the room is good value. The bathrooms are nicely equipped too. Even the small gym is well thought out.

I am really disappointed the stay was not as good as last time, as I love the location and want this hotel to be great. It has so much potential but just didn't get it right this time. I may be looking elsewhere next time I come to New York.

  • Stayed February 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank copperbottom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Omar B, Manager at Wyndham Garden Chinatown, responded to this review, February 24, 2014
Thank you for taking the time to write about your recent stay. We are sincerely sorry that your visit did not reflect the high standards that we set for our hotel. Our goal is to always exceed our guests’ expectations. We value your comments and we will take whatever steps we can to correct the problem.
We regret that you experienced inattentive service. We strive for the highest level of professionalism. While these individuals do not reflect our philosophy or the way we train our staff, we are very concerned that you did not receive the exemplary service you deserve.
Again, please accept our apologies. We hope that you will consider staying again so that we may show you the gracious hospitality and superb service for which we are known.

Best Regards,

Omar Bouchaar
Director of Rooms
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Solvang, California
Level 2 Contributor
8 reviews
6 hotel reviews
Reviewed February 13, 2014

From the views, location, and service, this is an excellent place to stay! The management and front desk staff are very kind and helpful. The rooms are nicely decorated and very clean. I have stayed at this location several times now and will be staying there again soon!

  • Stayed February 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Eric R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Omar B, Manager at Wyndham Garden Chinatown, responded to this review, February 24, 2014
What an outstanding review! We loved having you as our guest, and all of us had a great time making sure your experience was the very best. Your comments really make all of us here at the Wyndham Garden Chinatown glow with pride! Take care, and we hope to see you again soon!

Best Regards,

Omar Bouchaar
Director of Rooms
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
swansea
Level 3 Contributor
12 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed February 12, 2014

We stayed here for our first visit to NY in Jan 2014. The room was a little smaller than anticipated but perfectly fine for our needs. The staff were always helpful and chatty and the room was kept spotlessly clean. The location is great - easy access to subways and walking distance to china town and soho areas. My only gripe was the layout of the shower - the design of which made it impossible not to get water all over the floor.

Overall a great hotel. Would definitely recommend!!!

  • Stayed January 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank fyscha
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Omar B, Manager at Wyndham Garden Chinatown, responded to this review, February 13, 2014
Thank you for taking the time to share your feedback of the Wyndham Garden Chinatown. I am glad to hear that we could meet your needs with our facilities and location. Indeed our location is perfect for guests wishing to venture out and enjoy the city via Mass Transit. Thank you again for choosing our property, we look forward to accommodating you in the near future.

Best Regards,

Omar Bouchaar
Director of Rooms
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
West Orange, New Jersey
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed February 5, 2014

I recently stayed at this hotel for a wedding a block away. The accommodations were excellent, but the service from the lobby staff was "over the top"!! Three lovely ladies stand out especially; Nadia, Rushika and Janes. They couldn't be more helpful with everything from directions, to bandaids to securing a taxi. One night the weather was freezing cold and a taxi was nowhere in sight of the entrance to the hotel. One of these gals, I think it was Janes, unbelievable as it may sound…said the cabs are easier to get around the corner….then she disappeared and 10 minutes later she appears, stepping out of the cab that she personally hailed down from me around the block. I was blown away. I have stayed at a lot of fancy hotels and resorts, but have never seen such personal and extraordinary service. I thank you all for a very memorable stay. The hotel stay receives 5 stars because of the staff and their service.

  • Stayed December 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank robert m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Omar B, Manager at Wyndham Garden Chinatown, responded to this review, February 6, 2014
Thank you for taking time to write such a positive review! I especially appreciate the kind review of so many members of our team. It is always wonderful to hear when the staff does an "over the top" job. I look forward to sharing your comments with them as they will be ecstatic. We look forward to seeing you again in the very near future!

Best Regards,

Omar Bouchaar
Director of Rooms
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level 4 Contributor
35 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed February 4, 2014

The location is great!! Near amazing asian restaurants and the subway. Rooms are very clean but not so spacious (though its common in new york city). Great staff and room service. Definitely worth it.

  • Stayed January 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Matheus S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Omar B, Manager at Wyndham Garden Chinatown, responded to this review, February 6, 2014
Thank you for taking the time to share your feedback of the Wyndham Garden Chinatown. I am glad to hear that we could meet your needs with our facilities and location. Indeed our location is perfect for guests wishing to venture out and enjoy the city via Mass Transit and enjoy the great restaurants in the area. Thank you again for choosing our property, we look forward to accommodating you in the near future.

Best Regards,

Omar Bouchaar
Director of Rooms
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Wyndham Garden Chinatown

Property: Wyndham Garden Chinatown
Address: 93 Bowery, New York City, NY 10002-4915
Phone Number:
Location: United States > New York > New York City > Chinatown , Manhattan
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #154 of 467 Hotels in New York City
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Wyndham Garden Chinatown 4*
Number of rooms: 106
Official Description (provided by the hotel):
Wyndham Garden Chinatown is a boutique style hotel ranked among the highest 4 star properties in New York City and located in Lower East Side. Just steps from Soho and Little Italy there is shopping, museums, art galleries and fine dining in walking distance. Currently top 20% ranked for overall service on Tripadvisor in all of New York City and recently won Expedia's Insider's Select Award which is based on guest reviews and value of the hotel. The hotel has views from the guest rooms of the Empire State Building and New York City Skyline. Wyndham Garden Chinatown is a full service property with amenities such Rooftop93 our year round rooftop Lounge, room service, full service restaurant, Beer Garden, 24 hour fitness Center, and Lobby Bar. This hotel is surrounded by great shopping, tourist attractions and convenient to several subways stops such as the B,D,J,Z,6,R. ... more   less 
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