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“Best hidden gem in Chinatown”

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Wyndham Garden Chinatown
Ranked #155 of 467 Hotels in New York City
Certificate of Excellence
GreenLeadersSilver level
Miami, Florida
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
“Best hidden gem in Chinatown”
5 of 5 bubbles Reviewed December 29, 2012

This hotel is the best hidden gem in Chinatown. We arrived early and they let us check in right away. Vanessa upgraded us to a room that gave us a wide view of the city. Great view. The concierge staff has been wonderful with advice on where to go, when to go and not to go. The best advice was to get the express pass for the Empire State Building. People had waited in line for six hours to get to the top of the Empire State Building and we did not have to wait, they take you to the front of all of the line. This hotel is must stay. We will be back.

Room Tip: Room facing downtown on the south side.
See more room tips
  • Stayed December 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank JoseG7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Omar B, Manager at Wyndham Garden Chinatown, responded to this review, December 30, 2012
It sounds like you had a really excellent stay with us! We are very happy that Vanessa and our Concierge were able to take such good care of you, and from all of us at the Wyndham Garden Chinatown Hotel, we can't wait to have you stay with us again soon! Take care!

Omar Bouchaar
Director of Rooms
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,522 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (348)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Hebrew first
  • Italian first
  • Japanese first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Singapore, Singapore
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed December 28, 2012

The bellboy is so helpful. He braced the rain, trying to get us a SUV cab to another hotel on a Friday night. We could like to thank him for his great help. The front desk is also helpful and the room is very clean. The breakfast is great too. Our stay with the hotel is enjoyable and memorable.

  • Stayed December 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank greenbeetle90
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Omar B, Manager at Wyndham Garden Chinatown, responded to this review, December 29, 2012
Very nice! Thank you so much for your really excellent comments and great review of our hotel! It makes us really proud that you were able to have such wonderful stay, and that our staff provided you with rock star service. We hope to see you again soon at the Wyndham Garden Chinatown Hotel!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mobile, Alabama, United States
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed December 24, 2012

I favor Wyndham when I travel, but the Wyndham Garden in Chinatown is the best hotel in Manhattan in an overall sense. I was one of the first to stay at this new hotel, and I have spent over 20 nights over the past 2 months.

Price: The price is right! I stayed for $185 a night. Best bang for the buck in all of Manhattan.

Service: The staff is amazingly pleasant. From Janice and Kim at the front desk, to Jennifer and Danna hosting the bar area. Friendly and prompt to every request and need.

Location: For business and pleasure, you have access to all of NYC! I have been working in Brooklyn, Staten Island and Manhattan. The hotel is perfectly located. Having access to Chinatown and Little Italy has been nice. Walking to Soho to shop. Perfect.

Rooms: Rooms are new, full of comfort, relaxing incredible HUGE views of uptown and downtown with full (wall to wall, ceiling to floor) windows.

Room Tip: Get a low number corner room, from 9th floor up!
See more room tips
  • Stayed November 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Mike M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Omar B, Manager at Wyndham Garden Chinatown, responded to this review, December 29, 2012
Dear Mike,

We are very happy that our excellent staff was able to provide such great service during your stay! It also sounds like you took full advantage of our prime location and had a lovely time in New York City. We hope that you will come back and visit us again at the beautiful Wyndham Garden Chinatown!

Best Regards;

Omar Bouchaar
Director of Rooms
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Odessa, Ukraine
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed December 17, 2012 via mobile

We stayed in this lovely hotel 6 nights. It is located near the subway station and this is very helpful for sightseeing in the city. The hotel is clean and comfortable. Thanks a lot to the Front Office staff.

Best regards

Egemen & Yuliya Yurek

Stayed December 2012, traveled as a couple
Helpful?
2 Thank EGGGEMMMEN
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Omar B, Manager at Wyndham Garden Chinatown, responded to this review, December 18, 2012
Thank you for your kind comments. I apologize you were inconvenienced during your stay and had to be moved. We are delighted to hear that you enjoyed the rest of your stay with us, and hope to have the opportunity to host you again when your future travel plans bring you back to New York City and the Wyndham Garden Chinatown Hotel.

Best regards;

Omar Bouchaar
Director of Rooms
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Louisville, Kentucky
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed December 17, 2012

This could not have been a better choice for a trip to NYC. The location is in great for quick ventures uptown or downtown. The hotel its self is of course in china town and is a block away from little Italy part of NY. Never did we feel un-safe coming back late at night and the food in China town and surrounding area was really good. As for the hotel: Breakfast every morning was a delight. We had vouchers which can be used towards another meal of your liking. The Egg benedicts was really good! The rooms are small but is made up for with the views and how well kept and comfortable it is. The shower is great being a walk-in and the maid service was really on spot with a paper every morning and the whole room made nice. Even the phone charger was coiled every day! As for the staff from the moment we arrived (early by the way) until we left everyone made it a wonderful experience. I could not get over how outgoing and nice the staff was. Always asking if we had a good day and what we did. Special thanks to Nadia, Kim, and Messy (SP). Truly a great hotel and would go back in a heartbeat!

Room Tip: 12th floor room facing uptown was a great view and quiet!
See more room tips
  • Stayed December 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Sean C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Omar B, Manager at Wyndham Garden Chinatown, responded to this review, December 18, 2012
Dear Sean,

Thank you for completing this survey regarding your recent stay at our property. We can only improve by listening to our customers’ feedback and identifying star performers. We are glad that you enjoyed your stay with us, and hope to have the opportunity to host you again when your future travel plans bring you back to New York City.

Also, we would love to have you as a valued member of our Wyndham Reward Program which would entitle you to receive preferences and amenities during future stays. For more details, you can visit www.wyndham.com and click on the link for "Wyndham Rewards" where you can join for free.

If we can be of assistance in the future, please do not hesitate to contact us at 646-329-3410.

Best regards;

Omar Bouchaar;
Director of Rooms
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed December 16, 2012 via mobile

Really enjoyed our stay at this hotel. The muppets next door used the fire hydrant as a hanger and flooded our room and we were quickly moved and ended up in a nicer room. The location is great, the price was great and despite the other reviews really enjoyed breakfast each morning.

  • Stayed December 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank HJWarwick
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Omar B, Manager at Wyndham Garden Chinatown, responded to this review, December 29, 2012
We are very happy that our excellent staff was able to provide such great service during your stay! It also sounds like you took full advantage of our prime location and had a lovely time in New York City. We hope that you will come back and visit us again at the beautiful Wyndham Garden Chinatown!

Best Regards;

Omar Bouchaar
Director of Rooms
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York City, New York
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed December 14, 2012

Terrific new hotel right in a great downtown location...right on the cusp of Lower East Side, SoHo, Chinatown, etc. Very clean, well-maintained hotel. Staff was extremely friendly and helpful. Would recommend to anyone who is looking for a hip place to stay in the city. Excellent value for this type of service.

  • Stayed December 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Julie W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Omar B, Manager at Wyndham Garden Chinatown, responded to this review, December 29, 2012
Wow! Thank you so much for your glowing review! All of us here at the Wyndham Garden Chinatown Hotel have a passion for delivering amazing service, so your comments really make our day! It sounds like you had a perfect hotel experience, and we look forward to welcoming you back for many more stays in the future. Thanks again, and take care!

Omar Bouchaar
Director of Rooms
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Wyndham Garden Chinatown

Property: Wyndham Garden Chinatown
Address: 93 Bowery, New York City, NY 10002-4915
Phone Number:
Location: United States > New York > New York City > Chinatown , Manhattan
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #155 of 467 Hotels in New York City
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Wyndham Garden Chinatown 4*
Number of rooms: 106
Official Description (provided by the hotel):
Wyndham Garden Chinatown is a boutique style hotel ranked among the highest 4 star properties in New York City and located in Lower East Side. Just steps from Soho and Little Italy there is shopping, museums, art galleries and fine dining in walking distance. Currently top 20% ranked for overall service on Tripadvisor in all of New York City and recently won Expedia's Insider's Select Award which is based on guest reviews and value of the hotel. The hotel has views from the guest rooms of the Empire State Building and New York City Skyline. Wyndham Garden Chinatown is a full service property with amenities such Rooftop93 our year round rooftop Lounge, room service, full service restaurant, Beer Garden, 24 hour fitness Center, and Lobby Bar. This hotel is surrounded by great shopping, tourist attractions and convenient to several subways stops such as the B,D,J,Z,6,R. ... more   less 
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