The location of this hotel is good. The gym is adequate. The complimentary breakfast is pretty good. Two old slow elevators for 25+ floors means you will wait a long time for the elevator. The bar is tiny, but the evening bartender Kevin is awesome and makes a mean martini. The cleanliness of the rooms is average--or so I thought until I found bed bugs in my bed! When I checked out a night early because of the bed bugs, the hotel charged me full price, and said they would need to conduct an investigation that would take 6 to 8 weeks long before issuing a refund. An investigation--even though I brought them a live bed bug in a water bottle and despite the fact that there was at least one smashed one on the bed sheets. But they gave me 10,00 Hyatt points to make it all good, as if I am going to stay at Hyatt in the future. Boo to Hyatt for the bed bugs and their refund policy.
- Official Description (provided by the hotel):
- Whatever brings you to the greatest city in the world, Hyatt Place New York/Midtown South is the place for you. Our Midtown Manhattan hotel offers a comfortable hotel near the Empire State Building and just a short walk or cab ride from the best the Big Apple has to offer. We have everything you need to relax and recharge from a long day experiencing the sights and sounds of Herald Square. Each room features a plush Hyatt Grand Bed(R), free Wi-Fi internet, a Cozy Corner with sofa or sofa-sleeper, a modern bathroom with complimentary amenities and a 42" HDTV, ensuring the ultimate in comfort during your stay in NYC. ... more less
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