We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Just average”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 9 more sites!
The Hotel at Times Square
Ranked #285 of 467 Hotels in New York City
Nairobi, Kenya
Level Contributor
59 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
“Just average”
Reviewed June 14, 2013

I stayed a night in this hotel, May 29, 2013. Not anything to write home about; small room (like I guess all other rooms in NYC), the bathroom and the room were clean, but certainly not the corridors - at least the 2nd floor corridor (I stayed in Room 205). The corridor was poorly hooved, or not at all. Not a good impression to make to a guest, who has to go through the corridors to get to his/ her room! The bed was comfortable with several pillows provided. Check-in was fast though the check-in staffer was not particularly welcoming. The hotel lacks elegance, but makes up for it by being very near Times Square, nestled on 46th Street between 5th and 6th Avenues. The street is rather quiet, so one can get a good night's sleep.

  • Stayed May 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Moronge O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

3,429 reviews from our community

Traveler rating
    936
    1,639
    576
    142
    136
See reviews for
1,153
1,123
165
176
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (441)
Date | Rating
  • Chinese (Traditional) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Hebrew first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Level Contributor
30 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed June 11, 2013

We couldn't stand staying there more than a night. The reservation date was wrong. There were lots of dirt marks everywhere. On the curtain and on the bed and then we found lotf of short hair on the bed and on the sheets. They changed the sheets for us but still there was short hair on the sheets. The rooms are so small that when we opened the door, the bed was right in front of us. Very old place with dirty and dusty carpet. You wouldn't think this would cost $270 a night

  • Stayed June 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Calisun77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
applecorehotelsstaff, Marketing & E-Commerce Associate at The Hotel at Times Square, responded to this review, June 13, 2013
Dear Calisun77,
Thank you for your review. We apologize for any inconvenience you faced with your reservation dates. Our sheets are changed and washed every time between guests. Our housekeeping staff makes sure that they are clean when putting them on the bed. In addition, housekeepers clean the entire room thoroughly between guests.
Some of our rooms may be smaller than others, but in general, they are about the typical size for Manhattan hotel rooms. While $270 may seem like a lot for a hotel room, in New York City it can be a bargain. The rates change daily, but we always maintain very competitive rates and always include free amenities that you won’t find in other New York hotels, like breakfast, WIFI, and domestic phone calls.
We encourage you to give us another chance in the future.
Liz from Apple Core Hotels
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Glenrothes
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed June 11, 2013

12 of us spent 5 nights at the hotel @ times square and had a great time. The hotel is very clean, all staff were helpful and friendly. Our room was a good size and the location was excellent, in walking distance to times square and fifth avenue. Breakfast was a continental buffet but great selection and always replenished. There was also a coffee station in the hotel reception which you could just help yourself to at anytime.
We didn't go to the bar in the hotel but looked quite good.

  • Stayed March 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank nicccola
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Minerva
Level Contributor
24 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed June 10, 2013

Four of us spent three nights at the hotel @ times square and had a great time. All of our dealings with the hotel went quickly and smoothly. Our room had a queen and a king in two separate, connected rooms which worked out great. Considering the accomodations and the great location it was an excellent value. The location was important because we had a six year old with us and we wanted to minimize the amount of walking his little legs would have to do. It must have worked since he still had enough energy to skip down the sidewalk the last day. The hotel has a nice enough lobby area with two computers with nice big monitors. The elevators, which can be a problem in some hotels, required a minimum of waiting time. They also had a nice manned, information center. The breakfast was average. A bit chaotic with a limited assortment of items and the trash got a bit backed up at times. But, it was convenient and good enough. There are many hotels to chose from in NYC, but we would certainly consider staying here again.

  • Stayed June 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Larry S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed June 7, 2013

Now, I booked a room here via Booking.com for a business trip. The rate was around $230 at the time, which in NYC standards is on the low end of

That said, DO NOT travel here if you are working. While I am aware of the Times Square/Midtown location, I figured it'd be okay since I'd be out most of the time in meetings. But wow. I lived in NYC and I forget how awful tourists are. It is FULL of the most obnoxious and loud tourists. The continental breakfast is what you would expect- but so obnoxious to weed through rude tourists just to get a coffee. Come on people - MANNERS. Christ. This hotel attracts those types of people.

The room itself is really small - and like a cave. I had one window that faced an enclosed alley and I almost overslept and missed a meeting because it was so pitch black even at 9a. The bathroom was a small bathroom - but I really didn't like the products they had. Instead of the little sample shampoo/conditioner/lotion provided by a nice company, it was a soap dispenser on the wall for all of the above. No conditioner. Bring your own - it smells strongly of apples (not cute) and is cheap quality.

The bed was redeeming - quite comfy. If only I could sleep through the noise - no even guest-noise...but a old haggard angry looking room service maid decided to park her cart in front of my room in the wee hours and I heard her yelling every morning. She sounded like she was constantly in an argument.

As I was leaving, I heard a girl trying to check out and get the hell out of there for bed bugs. She had bites all over her arms and neck and the actual bug in a tissue for proof. They weren't helping her out at all.

Overall, it was fine. But not for me. I will not be returning. Might be a good choice if you're a tourist.

  • Stayed June 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank aeec
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
applecorehotelsstaff, Marketing & E-Commerce Associate at The Hotel at Times Square, responded to this review, June 12, 2013
Dear aeec,
Thank you for your review. We’re sorry you felt the hotel did not suit your needs. Our hotel attracts both leisure and business travelers with many of the latter being repeat customers who appreciate the remarkable value we provide. These include free amenities that everyone enjoys like breakfast, WiFi, and domestic phone calls to anywhere in the US. Our rooms vary in size somewhat, but most are about the average size for a hotel room in Manhattan. In addition, when booking you can always request a particular type of room, even a bigger room with forward facing views. We always try to grant such requests.
We can assure you that we have always maintained the highest standards in preventing and eliminating bed bugs. We have employed a company that routinely conducts checks even if there are no signs of problems. In addition, our housekeeping staff is trained to proactively look for signs. If there is any question, the pest control company is called and they come in immediately.
We hope you will give us another chance in the future, whether for business or pleasure. Our guests enjoy our competitive rates and overall great value.
Liz from Apple Core Hotels
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Picton, Canada
Level Contributor
121 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
Reviewed June 6, 2013

We arrived at the hotel after taking the airport bus from EWR to the Port Authority stop ($8 p/p for seniors) then dragged our bags the few blocks to the hotel. We stayed 2 nights in room 903 prior to taking the inaugural Breakaway cruise to Bermuda. We could have walked to Pier 88 by the Intrepid Museum too but chose not to.

The hotel is very nice with a street level automated entrance so no stairs or heavy doors to manage. The lobby area is lovely. Our room with 2 double beds overlooked 46th street & a park which we later discovered was a 9/11 Memorial park, a beautiful peaceful oasis amongst the skyscrapers.

Check in was smooth & upon telling the lady I didn't remember if I told our TA that I was a CAA member she gave us the 5% discount upon showing her my card. We took the elevator up to the room & were quite happy with it.

We had the included breakfast both mornings & it was quite good altho' it could have included muffins instead of some of the sweet items but there was toast, cereal, fresh fruit, juices, a neat coffee machine & many other choices.

The wifi was good & quite fast. The location was about 1 1/2 blocks from Times Square so not too far to walk to stores, restaurants, the HOHO bus, Radio CIty Music Hall etc.

We enjoyed our stay & would probably stay there again if we returned to the Big Apple.

Room Tip: Room 903 facing 46th Street & the park was quiet.
See more room tips
  • Stayed May 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank luv2cruise2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London
Level Contributor
21 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed June 4, 2013

The hotel is great, the location is good, the little bar on the second floor is a real gem, the wi-fi throughout the building is fantastic.
Two Mac's in reception if you don't have your own iPad.
The free breakfast is as good as any hotel breakfast.
However, this is NOT a boutique hotel (as listed). It is a hotel with small, dark rooms. But THIS IS NEW YORK, you should be out, exploring, experiencing, living it.
Just don't expect to be wow'd by the rooms.
While we were there it seemed as though there was a refurbishment in progress but no reference was made to the guys painting and replacing carpet!

  • Stayed May 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Easytobook.com

Helpful?
Thank Paul D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
applecorehotelsstaff, Marketing & E-Commerce Associate at The Hotel at Times Square, responded to this review, June 6, 2013
Dear Paul D,
Thank you for your review. We are glad you enjoyed your stay and hope your time in New York was fun. Our room sizes are fairly typical of most hotels in Manhattan. In addition, not all of our rooms face the street, so they can get a bit dark. We apologize for any inconvenience because of this. We do offer exceptional value the room includes a range of free amenities like WiFI, continental breakfast, business and fitness centers. that are often not found in higher end hotels. These are all set in a very contemporary style typical of boutique hotels some of which offer room service; an amenity we don't but one that is increasingly being dropped by most hotels, particularly in the city.
We hope to welcome you again soon.
Liz from Apple Core Hotels
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these New York City hotels
Midtown
Broadway at Times Square Hotel
Broadway at Times Square Hotel
#178 of 467 in New York City
4.0 of 5 bubbles 2,049 reviews
Midtown
The Manhattan at Times Square Hotel
The Manhattan at Times Square Ho...
#292 of 467 in New York City
4.0 of 5 bubbles 6,988 reviews
Midtown
Hilton Garden Inn Times Square
Hilton Garden Inn Times Square
#147 of 467 in New York City
4.5 of 5 bubbles 6,851 reviews
Show Prices
Show Prices
Show Prices
Midtown
La Quinta Inn & Suites Manhattan
La Quinta Inn & Suites Manhattan
#280 of 467 in New York City
4.0 of 5 bubbles 2,478 reviews
Midtown
nyma, the New York Manhattan Hotel
nyma, the New York Manhattan Hot...
#312 of 467 in New York City
4.0 of 5 bubbles 2,662 reviews
Midtown
Cambria Hotel & Suites - New York Times Square
Cambria Hotel & Suites - New Yor...
#69 of 467 in New York City
4.5 of 5 bubbles 675 reviews
Show Prices
Show Prices
Show Prices

Been to The Hotel at Times Square? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about The Hotel at Times Square

Property: The Hotel at Times Square
Address: 59 West 46th Street, New York City, NY 10036-4120
Location: United States > New York > New York City > Midtown , Manhattan
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Wheelchair access
Hotel Style:
#215 Family Hotel in New York City
Price Range (Based on Average Rates): $$
Hotel Class:3 star — The Hotel at Times Square 3*
Number of rooms: 208
Official Description (provided by the hotel):
The newly renovated The Hotel at Times Square, a boutique hotel, offers clean and elegant accomodations with free wireless Internet access, flat screen TVs, a fitness center, a 24-hour business center, complimentary continental breakfast, free calls within the US and a lot more! ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Hotwire, Travelocity, Priceline, Cancelon, HotelsforEveryone, getaroom.com, TripOnline SA, HotelsClick and HRS so you can book your The Hotel at Times Square reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hotel At Times Square
At Times Square Hotel
Super 8 New York City
Super 8 Times Square
Super 8 Hotel Times Square
Super Eight New York City
Super 8 Hotel New York

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing