My husband and I had 5 days to celebrate a big birthday here and were very lucky that we had no snow - tho it was cold so maybe next time we will choose a warmer time of year!
We arrived after having emailed the hotel who gave great directions to arrive by Air-Train & Subway (much cheaper than taxi and not that much longer)
It wasn't an over-gushing USA welcome - but we got checked in quickly and efficiently.
The room was lovely - plenty big enough for 2 (we knew NYC hotels don't offer much space) and the room was re-furbished so was all new + very comfortable. We had asked for a high floor - we were on the top, and so couldn't hear the traffic below - bliss!
The bathroom was big (for NYC) and the shower ok - a bit iffy sometimes with the water pressure but was sufficient. Had free shower gel + lotion so that was a nice touch. Plenty of towels + space to put all our things. My only advice was that it would have been nice to have some hooks there to hang towels or bathrobes etc.
There was an ironing board/iron + a hairdryer + coffee pot in the room (no tea unfortunately, but that was fine!)............there was also free tea + coffee all day / night in reception - which was big plus.
We visited the bar on the 2nd floor - it wasn't anything special and we found it a bit over-priced so didn't go back.
I like to have a window open at night (even tho it was freezing temperatures) and the first night we had to ask reception as there were stickers on the windows to get a maintenance man to do it. Subsequent nights we just did it ourselves and it was fine. There was a window in the bathroom too but with the fan on you didn't really need it.
As the days wore on, I needed several things from reception, and I just want to say that everyone there was VERY helpful and friendly - I asked for a charger one morning, and there was a different man on in the evening who didn't know about my request - but surprised me the next day by not only remembering me + my room number - but also lending me a charger!
My husband wasn't very well one evening and reception were very helpful and sympathetic - I can quite understand why peope want to come back here. Obviously if we had money to stay at the classiest hotels, we would, but this hotel cannot be beaten for its location and value for money and great service by great people (who are genuine!).
The big lounge in reception + the PC's so I could print my boarding pass were a great plus - as were the free wi-fi and free calls in USA.
However, in our eyes, just one thing let it down - breakfast. Don't get me wrong - it was delicious and was always refilled so nothing ran out and there was lots of variety for a small buffet type breakfast - BUT, it was in a very small room which got overcrowded, and was served on paper plates,cutlery and cups. However sturdy they were, and I presume the reasons are to keep washing up + staff costs down - all of which I understand, but we felt a bit let down. However, I think that is just in keeping with the whole US throw away society as everytime we wanted a coffee in NYC it was ALWAYS served in a paper cup - took away the mediterranean enjoyment of the whole coffee experience! Horses for courses I guess!
Anyway - thanks NYC and the great hotel - one day we will be back!
- Official Description (provided by the hotel):
- The newly renovated The Hotel at Times Square, a boutique hotel, offers clean and elegant accomodations with free wireless Internet access, flat screen TVs, a fitness center, a 24-hour business center, complimentary continental breakfast, free calls within the US and a lot more! ... more less
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- Also Known As:
- Hotel At Times Square
- At Times Square Hotel
- Super 8 New York City
- Super 8 Times Square
- Super 8 Hotel Times Square
- Super Eight New York City
- Super 8 Hotel New York