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“Lack of service and no natural light in room!”

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The Hotel at Times Square
Ranked #286 of 469 Hotels in New York City
Reviewed January 23, 2013

  • Stayed: January 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Easytobook.com
1  Thank Tigs85
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
applecorehotelsstaff, E-Commerce Associate at The Hotel at Times Square, responded to this reviewResponded February 1, 2013

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1,520 - 1,526 of 3,612 reviews

Reviewed January 23, 2013

Great location, close to everything but not in the middle of the crowds. Nice, clean, updated rooms. Free continental breakfast. Staff is excellent. I have been staying here every January for the past 15 years. Great value.

  • Stayed: January 2013, traveled with friends
    • Value
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    • Sleep Quality
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    • Cleanliness
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1  Thank Laurie K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 23, 2013

Long story made short:

- Great location, just a couple of blocks away from Times Square, right next to the Subway (47-50 Rockefeller) and 5' away from Times Square's subway station (most major lines cross this station).

- Great staff. The personnel was very friendly and ready to solve every single problem that would arise. Special credits to receptionists Harpreet and Ella, who are by a clear mile the hotel's superstars, always very kind and friendly and did a great job.

- 24/7 stores right next to the hotel, that includes eating spots, drugstores, supermarkets, etc.

- Rooms cleaned daily. Fair overall service, however it can be improved significantly, as there have been a few days that I would find the cleaner's hair on my towels and my sheets.

- Average to small in size but that shouldn't be a problem unless you're planning to host a party in there.

- Free wi-fi internet access. A big plus when you still try to find your way to NY. Free use of 2 Macs by the reception for the guests, as well as 2 HP laser printers.

- Nice breakfast. A variety of foods and beverages. Coffee, milk, corn flakes, donuts, bananas, breads, butter and jam, orange juice, boiled eggs and more.

- Gym. Trivial but still a big plus if you want to keep in shape.

- Noise and disturbances has been an issue during my stay. For the days I had noisy neighbors I found it very difficult to sleep. There's also a constant dull background noise on the back side of the building, probably it's due to the air-conditioning units installed in the backyard, as well as the fire-safety doors slamming all night in the corridor that can turn out to be pretty disturbing, too.

- A nice hall in the reception. Can accommodate quite a few guests. Meetings' table. Free coffee, tea and hot chocolate beverages by the reception. Shuttle and tours operator next to the reception. Free luggage storage for the case your flight is later than the time of your checkout.

  • Stayed: January 2013, traveled solo
    • Value
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3  Thank dvbhg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 21, 2013

My 2 adult daughters and I stayed here for 5 nights for a January get away. The hotel was clean, beds were super comfy and we had free access to internet use and WiFi. The free continental breakfast was OK but their 24 hours coffee/cappuccino/hot chocolate machine was fabulous. We frequented this a few times a day and saved us loads of money compared to Starbucks and just as delicious and as individualized, too. The location was unbeatable with just 2 blocks from center of Times Square or subway. We were able to walk to so many attractions. I highly recommend this hotel!

  • Stayed: January 2013, traveled with family
    • Value
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3  Thank Pattiski
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 21, 2013

Stayed at the "The Hotel @ Times Square" for two nights with wife and kid of 8 years. The location of the Hotel is Fantasic which more than makes up for the other small glitches. Just around four minutes walk and you are at Times square. The staff is quite helpful. This is a rare property which offers a complimentary Breakfast. This comes in handy. The spread is quite basic but fresh and nice and saves you a lot of time especially if one wants to maximize the sightseeing time. Oh! one must mention the complimentary tea and Coffee available next to the lobby 24/7. This was a blessing as we reached on a very cold November morning non-stop from Mumbai - India. Check in was a bit delayed as we were early. But a room was done up quite quickly under the circumstances. Of course we had provided them advance intimation about our early arrival.Walked from here to Grand Central , Rockefeller Centre- around 20 minutes at leisure. Madam Tussaud 10 mins walk, Ripley's "Believe it or not" - 10 mins. Did the 3 day Hop on Hop Off from Times Square and it was fun in-spite of the bitter cold. Do try the Two Brothers pizza just a short walk away.

Room Tip: Avoid the road facing rooms if you sleep light.
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  • Stayed: November 2012, traveled with family
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3  Thank Vagabondanil
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 17, 2013

We have stayed in this hotel at least 6 times. Great place for location, small but clean, and the continental breakfast was perfect for us. The best part is the rate. You get a lot for your bucks. Now, if you want the "gold faucets", go to the Ritz. I don't think you will be disappointed if you are looking not to exhaust your bank account but wanting a good place to rest your head.

  • Stayed: November 2012, traveled as a couple
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3  Thank Vesta B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 15, 2013

I've stayed at this hotel on almost every trip to New York since 1994. I've seen it go through 2 thorough renovations, changes of name and staff. I am a frequent business traveler and there is absolutely no better hotel for the price in the entire area.

Ashok at the front desk is a pleasure to deal with; the breakfast is what you would expect at an American hotel in this price range; the rooms are large for Manhattan; and the housekeeping staff is meticulously clean. I've on occasion defected to more glamorous hotels - the Algonquin, the Hilton and the Marquis - but I learned my lesson - this is the absolutely best little find in the entire midtown area.

Room Tip: Rooms adjacent to the elevator can be loud, as can those right on 46th.
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  • Stayed: January 2013, traveled on business
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1  Thank wendy90292
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Hotel at Times Square

Address: 59 West 46th Street, New York City, NY 10036-4120
Phone Number:
Location: United States > New York > New York City > Midtown , Manhattan
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Wheelchair access
Hotel Style:
#210 Family Hotel in New York City
Price Range: $133 - $399 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The Hotel at Times Square 3*
Number of rooms: 208
Official Description (provided by the hotel):
The newly renovated The Hotel at Times Square, a boutique hotel, offers clean and elegant accomodations with free wireless Internet access, flat screen TVs, a fitness center, a 24-hour business center, complimentary continental breakfast, free calls within the US and a lot more! ... more   less 
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Also Known As:
Hotel At Times Square
At Times Square Hotel
Super 8 New York City
Super 8 Times Square
Super 8 Hotel Times Square
Super Eight New York City
Super 8 Hotel New York

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