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“Pleasant Surprise”

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The Premier Times Square by Millennium
Ranked #174 of 466 Hotels in New York City
Certificate of Excellence
Boston, Massachusetts
Level 4 Contributor
23 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
“Pleasant Surprise”
Reviewed July 6, 2014

We made reservation using Groupon so did not know what to expect. However, from the moment we arrived to when we checked out, the staff was amazing. Our reservation included access to the private lounge on the mezzanine floor, where drinks such as beer, wine, along with soda, water, hot drinks and snacks were readily available. A continental style breakfast was also served in the morning. Although our room was a bit small, it was very nice. The bathroom was quiet spacious and had a tub and a separate shower.

We have stayed at other hotels in the area and have had some good and bad experiences. By far, the Premier, was the best and look forward to stay there again, hopefully soon.

Room Tip: Great staff and wonderful location
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  • Stayed June 2014, traveled as a couple
    • Value
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    • Sleep Quality
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    • Cleanliness
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Helpful?
1 Thank Vacanza33
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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757 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (157)
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Paget Parish, Bermuda
1 review
Reviewed July 5, 2014

Our stay at this hotel thus far has been very good. The rooms are neat, clean and enough space for two, with a seating area. The location is in the heart of Time Square and convenient. I originally booked at the Millennium Broadway Hotel but was upgraded to the Premier Hotel for free, which is the adjoining building but has free perks included. Our concierge assistance and customer service was very good, with special mention to Monique Madison, who was excellent.

  • Stayed July 2014, traveled as a couple
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Helpful?
Thank Freeman S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New Haven, Connecticut
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed June 30, 2014

I stay in NYC many times per year, so I have the opportunity to compare many hotels. We originally were booked with the Millennium Broadway Hotel, but we had the privilege of being upgraded for free to the adjoining hotel, The Premier Hotel Times Square. We were greeted by a Premier Concierge, Monique Madison, who rolled out the red carpet for us. She was incredibly courteous, polite, and knowledgable! Our room was impeccable with high-end amenities and furnishings. In addition, our package at this hotel included a gourmet Continental Breakfast every morning and a free Happy Hour every evening with specially selected wines, beer, cheeses, etc. Even the bartender was so helpful and friendly. There was even a gourmet computerized Cappuccino Maker complete with a selection of coffees and real frothed milk - no imitation stuff, but the real thing! Security was top notch with a special card that worked by an embedded chip to enter our room and elevator selection. I can go on forever, but the bottom line is that this hotel receives a 5 star rating from me for quality, service, and amenities. Every employee treated us like royalty. I don't know of any hotel today that gives this type of service anymore. Best off all, the location was perfect-right in the heart of Times Square, but always quiet inside. My personal thanks to Monique and her friend Vivienne, both concierges, to make our stay a dream-come-true vacation! It was like arriving on the red carpet and entering the gates of Heaven. Domenic G.

Room Tip: Always ask for an upgrade to see if it is available. All rooms were quiet.
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  • Stayed June 2014, traveled with friends
    • Value
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Helpful?
1 Thank Domenic G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rori B, Guest Relations Manager at The Premier Times Square by Millennium, responded to this review, August 1, 2014
Dear Domenic G,

We are pleased you enjoyed your time with us at The Premier. Thank you for taking the time to write such a wonderful review! Monique and Vivian are such a wonderful asset to our hotel and we are pleased them and the rest of our team were able to make such a connection with you. We hope it's not too long before you return to us.

Please let us know when you plan your next trip to New York.

Sincerely,
Rori Brennan
Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Birmingham, Alabama
1 review
Reviewed June 22, 2014

My wife and I visited Time Square to celebrate our dear friend's 40th. We picked the perfect hotel to fully experience Time Square. Conveniently located for Broadway plays and fine dining. Staff was extremely pleasant and provided us with excellent site-seeing recommendations, as well as a late check-out @130pm. Room size was slightly above average and overall hotel amenities were very good. We will likely return to the Premier.

  • Stayed June 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Raph P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore, null, Singapore
Level 5 Contributor
70 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed June 18, 2014 via mobile

Had a brief stay here. Good location as only a few steps to Times Square but still quiet enough. Room allocated to us was quite spacious by NY standard but design is normal. Staff are efficient and were kind enough to extend late check out from 11am to 1pm.

  • Stayed June 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank travelthewonders
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore
Level 6 Contributor
140 reviews
58 hotel reviews
common_n_hotel_reviews_1bd8 78 helpful votes
Reviewed June 13, 2014 via mobile

The rooms are small, but I guess no one stays in their room all day in NYC. Bed is comfortable and because of the high floors, it's pretty quiet for a good night's rest. Breakfast is nothing to shout about, but adequate. If you book this place, it's probably because of the location at Times Square. If you want luxury, go somewhere else nearer to Central Park.

Stayed June 2014, traveled with friends
Helpful?
Thank ronrush
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore, Singapore
Level 4 Contributor
29 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed June 2, 2014

decent hotel - clean, ok bed and decent room size. Great location, just a 5 minute-walk to Times Square and slightly more to subway stations.

complimentary breakfast was good, loved the bagels.

It was slightly on the expensive side, but still comparable to other hotels in New York City.

Stayed May 2014, traveled as a couple
Helpful?
Thank susana0172
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Premier Times Square by Millennium

Property: The Premier Times Square by Millennium
Address: 133 W 44th St, New York City, NY 10036-4012
Phone Number:
Location: United States > New York > New York City > Midtown , Times Square / Theater District , Manhattan
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Wheelchair access
Hotel Style:
#88 Business Hotel in New York City
#115 Family Hotel in New York City
#130 Luxury Hotel in New York City
#158 Romantic Hotel in New York City
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Premier Times Square by Millennium 4*
Number of rooms: 125
Reservation Options:
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Also Known As:
Premier New York City

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