We have visited Brabant three times, one for dinner and two for brunch. While the service provided for our dinner was kind of iffy, our next server was very professional, courteous, friendly and efficient. The last time, however, was a complete disaster. As noted by one of the reviewers, one is expected to do much better in Manhattan. We say it was our worst service experience ever, no exaggeration. First, at 11:30 AM on a Labor Day, we were given dinner menus, and only upon insisting, we managed to get the brunch menu. The items that were supposed to be a part of the brunch menu (a bread basket and Belgian pastries) were never delivered, however, we were charged a full price for the pre-fixe brunch. Our Foursquare discount wasn't honored either. We don't want to dwell on the unpleasant details of the horrendous service rendered by our waitress (a completely lost Serbian girl). As it's well-known in the restaurant business a bad service is capable of ruining the most memorable meal. Unfortunately, Brabant didn't supply the latter either. Usually we are very flexible in our reviews and always try to find advocating points. Not in the case of Brabant. We will never come again.
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