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A.R
Charlotte, North Carolina

Nice hotel in a great location

4.0 of 5 bubblesReviewed Oct 17, 2019via mobile
Stayed here for one night. The room was clean and quite and the bed was comfortable. The hotel is between 5th and 6th avenue and a short walk away from Times Square. You can’t get a better location. The only thing I wish was included is breakfast.
Date of stay: October 2019
Trip type: Traveled as a couple
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
ConcordHospitality, General Manager at Hilton Garden Inn New York Times Square North, responded to this review
Responded Oct 18, 2019
Dear AR_Advisor,

We are thrilled to hear of the comfort you experienced at our hotel and thank you for your compliments. I am glad our convenient location and comfy rooms made for an exceptional stay. We look forward to your next visit.

Best,
Nick Cooper
General Manager
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Reviews (1,422)
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All reviews cambria hotel rockefeller center times square great location new york front desk staff bryant park fifth avenue good size two blocks would definitely stay here again street noise mini fridge i highly recommend this hotel early check two double beds around the corner
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Reviewed October 11, 2019

We liked this quiet hotel. Modern rooms, just the right size for a double. Our 10th floor hallway had about 7 rooms but there are about 22 floors. Clean white linen, comfy bed, glass shower, hutch with micro and mini frig hidden inside/modern. Front desk had 01-1 person waiting during the week as we came and went in am and dinnertime. Near everything: subway, 20 min walk to central park, 5-10 to broadway shows.. Resturants everywhere. Food is expensive (over $3.50 for an small ice tea in Penn Station Dunkin Donuts), but we google "cheap thai eats near Times Square on TRIP ADVISOR and found a nice sit down Thai scrumptous meal for $13. Near the end we found a city market-type place that had homecooked meals, salad bar, yogurt very reasonable. We saved money by bringing bottled water and bananas and cereal bars for hotel breakfast everyday because one of us was on a budget. Have fun!

Date of stay: October 2019
    • Value
    • Location
    • Service
2  Thank Sleep14
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
ConcordHospitality, General Manager at Hilton Garden Inn New York Times Square North, responded to this reviewResponded October 16, 2019

Dear Sleep14,

We appreciate you sharing your experience with us and other travelers. Your review serves as encouragement towards achieving our goal of providing the best accommodations and service in New York. Your kind words let us know the efforts across all departments are being noticed. We are humbled by your recognition and hope to be your hotel of choice anytime you visit the area.

Best,
Nick Cooper
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 9, 2019

Being a part of the Choice Hotel chain of hotels is what brought me here initially. I used to stay in the Comfort Inns scattered throughout NYC, but no longer. This place is much nicer and the same discounts as a Choice member. Very modern, great location, nice staff. I think I have been here 5 times now and no complaints.

Date of stay: October 2019
2  Thank Donna Carey A
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
ConcordHospitality, General Manager at Hilton Garden Inn New York Times Square North, responded to this reviewResponded October 10, 2019

Dear Donna Carey A,

Welcome back! Thank you so much for your five-star review and, more importantly, for your loyalty to our Cambria and the Choice Hotels family of hotels. We are thrilled to hear you enjoy your stays with us and we are proud to be your hotel of choice in the area. Please plan on visiting again soon.

Best,
Michelle Giovanni
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 5, 2019

It's a small hotel but nicely refurbished. The double pane windows are good but if your bed is close to the air conditioner you will get cold. Showers are strong and towels are thick. Very conveniently located but the employees are a little bit apathetic.

Date of stay: October 2019
    • Value
    • Location
    • Service
2  Thank junetao176
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
ConcordHospitality, General Manager at Hilton Garden Inn New York Times Square North, responded to this reviewResponded October 8, 2019

Dear Kelvin Y,

It is fantastic to hear that you found us to be a good value! Your comments, which highlight our successes and areas for improvement, are welcomed as they foster change for the better. Thank you for taking the time to share your review.

Best,
Nick Cooper
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 2, 2019 via mobile

I found the Cambria Hotel through Trip Advisor. After reading the reviews I decided to book. My hotel Room was spacious on the 17th floor facing the street and was modern and nicely decorated. The staff were EXCELLENT, professional and extremely helpful. Thanks Ambree for getting my flower vase, giving me directions and all you did as well as all the other front desk ladies; Mari, Ciara, Nina, Helen and Stephanie. The hotel is 2 blocks away from Times Square. It’s between 5th and 6 ave. I could not have asked for a better location.

I will never stay at the Marriott in Times Square again, Cambria Hotel, will now be my go to, when I’m visiting NY!

Date of stay: September 2019
Trip type: Traveled solo
3  Thank Yvette C
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
ConcordHospitality, General Manager at Hilton Garden Inn New York Times Square North, responded to this reviewResponded October 3, 2019

Dear Yvette c,

I think it is wonderful that you found our hotel through reviews on TripAdvisor and then took the time to write a review of your own. Your comments are very kind and will definitely be shared with the entire team. Our goal is to provide a fantastic guest experience to everyone that stays at our beautiful hotel and feedback like yours serves as encouragement to our associates that their hard work isn't going unnoticed. We all look forward to your next visit and thank you for choosing the Cambria Hotel and Suites.

Best,
Nick Cooper
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 23, 2019

We stayed at the Cambria on 46th St this past Saturday night, and it was just great. Front desk staff were super friendly and helpful, especially Ambree. We were in NYC to see a B’way show, and this hotel has a great location for that, and other NYC things. On W46th st between 5th and 6th Avenues. Walking distance from Grand Central, Rockefeller Center and Times Square, lots of restaurants right nearby, Starbucks across the street and a “pocket park” across from that for a quick and pleasant breakfast. I’m 83, and if I tell you it’s “within walking distance,” believe me! The room was a little small, but what do you really need except a place to crash. Bathroom is bigger than what I have at home, plus room came with a microwave oven, a refrigerator and an iron! This is 2019, an iron? Wow! Everything about this place from the lobby and front desk to the room looked like it was brand new, very clean and very well kept up. They have a secure storage space for your luggage if you need to store stuff before or after you check out. Check in time is listed as 4:00pm, we got there about 1:00 and the room was ready and we got occupancy. We will return here next time we’re in NYC, highly recommend.

Room tip: See if they have a room with a view, all we could see was a brick wall from next building over.
Date of stay: September 2019
    • Location
    • Sleep Quality
    • Service
4  Thank donrupar
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
ConcordHospitality, General Manager at Hilton Garden Inn New York Times Square North, responded to this reviewResponded September 24, 2019

Dear donrupar,

Thank you for sharing your review and recommendation. We’re pleased to hear our clean updated hotel, friendly staff, and convenient location made for an enjoyable stay. We appreciated having you as our guest and we look forward to your return the next time you are in NYC.

Best,
Nick Cooper
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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