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Hilton Garden Inn New York Times Square North
5 people are viewing this hotel
Expedia.com
$261
Fully refundable before 06/06/23
Hotels.com
$261
Fully refundable before 06/06/23
GardenInn.com
$261
Fully refundable before 06/07/23
No prepayment needed
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All reviews cambria hotel rockefeller center times square great location new york front desk staff bryant park fifth avenue good size two blocks would definitely stay here again street noise i highly recommend this hotel early check two double beds around the corner big apple
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Reviewed August 11, 2019
Great hotel

Great location on 46th, two blocks from Times Square so easy to get to Broadway theatres. Very clean and good sized room. It was also quite as far guests were concerned which seems to be a luxury when visiting NYC. My only complaint was the check-in process. I'm a Choice Program member and used my husband's credit card to book the room before I arrived. They gave me trouble about not having my husband's ID with me in addition to his credit card. Why would I have his ID if I was traveling alone? This got escalated to the manager who explained he couldn't accept the card. I countered that if I didn't show you had the same credit card information on file to charge me, so why couldn't you see that it was the same card I presented at the desk and I showed my ID which had the same home address on it. He just walked away and the desk clerk ran the card through. I understand in this day and age that theft occurs, but I'm a member and all the info matches my reservation, I should not have been burdened with this. Knocking one star off due to the check-in hassle.

Date of stay: August 2019
    • Value
    • Rooms
    • Service
Ask enzfrnz about Hilton Garden Inn New York Times Square North
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
ConcordHospitality, General Manager at Hilton Garden Inn New York Times Square North, responded to this reviewResponded August 12, 2019

Dear enzfrnz,

We take pride in providing the best accommodations and service; your feedback, which highlights success and an area for improvement, is appreciated. I’m happy to learn you enjoyed your stay and I have noted your recommendations regarding registration. All guests registering must present a valid ID with a matching credit card. Thank you for your time in reviewing our hotel.

Best,
Nick Cooper
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 6, 2019
vacation New York

the room was very clean. the location of the hotel is exacly the central of Manhattan 2 blocks from the times square. Near to time square without the noice from there. also the hotel has a small but very nice gym

Date of stay: May 2019
Ask Stelios K about Hilton Garden Inn New York Times Square North
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
ConcordHospitality, General Manager at Hilton Garden Inn New York Times Square North, responded to this reviewResponded August 13, 2019

Dear Stelios K,

We’re happy to hear from you and glad to know you enjoyed your stay. I’m pleased you found our amenities and location pleasant. We appreciate you choosing our hotel while visiting. Thank you for your kind feedback and we look forward to hosting you again.

Best,
Nick Cooper
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 24, 2019 via mobile
Location, location, location.

Our 4 night stay at Cambria was great. Can’t beat the location near Times Square and a Chick-fil-la on the corner near 6th. 2 Bros Pizza across street is excellent and cheap. This hotel is no frills but we were not in room or at hotel much. Had a quite night sleep every night. Rooms are not big but adequate and clean. Highly recommend.

Date of stay: July 2019
Trip type: Traveled with family
Ask stacy p about Hilton Garden Inn New York Times Square North
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
ConcordHospitality, General Manager at Hilton Garden Inn New York Times Square North, responded to this reviewResponded August 1, 2019

Dear stacy p,

We're happy to hear from you! It's great to know that you enjoyed our comfortable rooms as well as our great location. Please plan to visit us again the next time you travel to the area. Thank you for choosing us.

Best,
Nick Cooper
General Manager

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Reviewed July 22, 2019
Will not reccomend

Traveled for our wedding anniversary. At 12.30pm were told that we could have early check in but with 2 beds. We requested a king and were told it will be available after 2pm. After leaving our luggage in storage room off we went to explore NYC. We came back at 6pm and the lady at the front desk told us that they sold out of rooms with king bed. After explaining our situation she said, sorry, there is nothing she can do as they are sold out, there are no notes under our reservation and we booked through Priceline. Not a very good experience or friendly or accommodating staff. Disappointing at the least as we felt we were over promised and under delivered. Also, we were 'upgraded' to a bigger room with 2 beds, RIGHT BY THE ELEVATOR... No thank you...

Date of stay: July 2019
Trip type: Traveled as a couple
Ask Eaupepper about Hilton Garden Inn New York Times Square North
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
ConcordHospitality, General Manager at Hilton Garden Inn New York Times Square North, responded to this reviewResponded July 23, 2019

Dear Eaupepper,

We appreciate you taking the time to share your experience with us. My heartfelt apologies for disappointing you due to the room type you were assigned. We strive to provide every guest with a comfortable stay and we clearly missed the mark. Thank you for your honest feedback which we will use to foster improvement; for that reason, we hope to see you yet again on a return trip.

Best,
Nick Cooper
General Manager

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Reviewed July 21, 2019
Excellent stay

Just returned from a stay here last week. The location was great and the room and clean and comfy. It was larger than I was expecting which was a bonus. We showed up early and our luggage was promptly stored for us. When we returned we were initially told our room wasn’t ready yet but the woman at the front desk noticed us from the morning and make sure a room was. I highly appreciated this. Would definitely return here for a stay in the future.

Date of stay: July 2019
  • Trip type: Traveled with family
    • Location
    • Rooms
    • Service
Ask prettyinpink122017 about Hilton Garden Inn New York Times Square North
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
ConcordHospitality, General Manager at Hilton Garden Inn New York Times Square North, responded to this reviewResponded July 22, 2019

Dear prettyinpink122017,

We're happy to hear from you! It's great to know that you enjoyed our clean and comfortable rooms as well as our great location. Please plan to visit us again the next time you travel to the area.

Best,
Nick Cooper
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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