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“Great Stay”

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W New York - Times Square
Ranked #264 of 467 Hotels in New York City
GreenLeadersSilver level
Manchester, United Kingdom
Level 2 Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Great Stay”
Reviewed June 4, 2014 via mobile

Great location, great stay. Pleasant staff. Clean rooms. Great steaks. Right in the heart of Times Square for all things New York. Arranged via Virgin and ran like clockwork. No complaints and would return in the future.

Stayed July 2013, traveled as a couple
Helpful?
Thank Ice B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WGuestServicesTeam, Guest Relations Manager at W New York - Times Square, responded to this review, June 6, 2014
Hello and thank you for your wonderful feedback! We truly appreciate you taking the time to reach out and we all look forward to welcoming you back with us soon. Anything you need during future stays, please do not hesitate to dial 0 for our Whatever/Whenever team and we will gladly ensure your every question or request is answered! Thank you once again for your review and we look forward to welcoming you back to your home-away-from-home in the Big Apple.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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4,214 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (955)
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New Delhi, India
Level 3 Contributor
13 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed June 3, 2014

I am writing this review a little late visited W Times Square a couple of months back. The location is awesome and even at 2'o clock in the night the Times Square is buzzing with people if you are on a holiday in New York this is the place to stay. The rooms are good especially the corner rooms from where you can see the Times Square siting from your bed.

  • Stayed July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank AshishBansal10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WGuestServicesTeam, Guest Relations Manager at W New York - Times Square, responded to this review, June 6, 2014
Ashish - thank you for your great feedback and we are ecstatic you had a great experience!Anything you need in future, the team is here for you 24/7 and we look forward to welcoming you back to the heart of the Big Apple!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Toronto, Canada
Level 5 Contributor
60 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
Reviewed June 3, 2014

The W New York Times Square is located in the heart of the action at Times Square however it provides a calm oasis , with their registration desk on the 7th floor. The front desk staff are professional,efficient and extremely polite. The rooms are super clean and nicely appointed. Starbucks is right across the street for an early morning coffee. With such a choice of accommodations in NYC , this hotel is my favorite for location,service and value. Whatever,whenever and I will definitely be back.

Room Tip: Higher floors are quieter.
See more room tips
  • Stayed May 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Dr Rich M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WGuestServicesTeam, Guest Relations Manager at W New York - Times Square, responded to this review, June 6, 2014
Hello Dr. Rich! Thank you for your fantastic feedback and we have since gladly shared your amazing comments with the team. It was absolutely our pleasure to have you with us and we all look forward to welcoming you back with us soon. Anything you need during future stays, we are always here for you and will gladly ensure your every question or request is answered (Whatever/Whenever indeed!). Thank you once again for your review and we look forward to welcoming you back to your home-away-from-home in the Big Apple!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Pangbourne, United Kingdom
Level 6 Contributor
219 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 108 helpful votes
Reviewed June 3, 2014

Having stayed at many W Hotels across the world I was excited to go stay at the one in Times Square.

I felt that it was starting to look a little tired, the furniture in the room and generally the lobby areas etc..

Staff were very attentive as always with a W and the cocktail great, but no just a little past its sell by date.

Room Tip: Go as high as you can away from the cocktail bar noise!
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  • Stayed June 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Clive R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WGuestServicesTeam, Guest Relations Manager at W New York - Times Square, responded to this review, June 6, 2014
Hello Clive - thank you for your honest and balanced feedback and we truly appreciate you taking the time to share your comments with us as we are always looking to improve your experience for future! We have since gladly shared your review with our team to address your points and we are delighted you had great interactions with our Talent. Anything you need in future, please do not hesitate to reach out to our team during your stay as we are here for you 24/7 to assist! Thank you once again and we look forward to welcoming you back to the heart of the city that never sleeps!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Colombo, Sri Lanka
Level 1 Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed June 3, 2014

Chic and buzzing - exactly what you expect from a hotel in Times Square! The rooms are spacious and although pricy, is well worth the money. The views are pretty spectacular too! All in all, an excellent experience although I am a fan of the W chain anyways.

Room Tip: Fantastic Suite Room (wow!)
See more room tips
  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank TeruniD
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WGuestServicesTeam, Guest Relations Manager at W New York - Times Square, responded to this review, June 6, 2014
Teruni - thank you for your amazing feedback! We truly appreciate you taking the time to reach out and have since gladly shared your fantastic comments with our entire team as they truly inspire us to continue personalizing each and every guest stay. It was absolutely our pleasure to have you with us and we all look forward to welcoming you back with us soon for another great experience!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
HolidayJC
Level 5 Contributor
57 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed June 3, 2014

The W has a pleasant feel and is lively. The bathrooms are typically American in the half height bath & shower that both leak water out no matter what you set them to, and it doesn't matter where you stay you can always hear the sirens and lights of NYC. But why would anyone be in Times Sq if they didn't want to be out late at night and interrupted by the hustle and bustle of the city.

Wireless should be free and I think it is if you head "down" to the 7th floor reception. Easy to check out at Breakfast was as expensive as normal by NYC standards and ok, despite the fact that they didn't bring me what I ordered.

  • Stayed April 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jan C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WGuestServicesTeam, Guest Relations Manager at W New York - Times Square, responded to this review, June 5, 2014
Hello and thank you for your honest and balanced feedback! Free WiFi is indeed available in our Living Room and we have gladly also shared your comments in regards to your stay with our team as we are always looking to improve your experience for future. We are delighted you had a great visit overall and were able to enjoy being in the center of the hustle and bustle in the Big Apple! Anything you need during future stays, please do not hesitate to dial 0 for our Whatever/Whenever team and we will gladly ensure your every question or request is answered. Thank you once again and we look forward to welcoming you back to the city that never sleeps!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chicago, Illinois
Level 3 Contributor
9 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed June 2, 2014

I guess this place is tailored for the younger crowd, from the moment we checked in we felt out of place and we're never made to feel comfortable along the way, room service prices were as high as our dinner at Jean George

  • Stayed May 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sarah B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WGuestServicesTeam, Guest Relations Manager at W New York - Times Square, responded to this review, June 5, 2014
Hello Sarah - thank you for your honest and balanced feedback and being the W brand, we do indeed embody the fun and flirty vibe – this being said, we of course gladly reviewed your feedback as we appreciate your candor and are always looking to improve your experience for future. In addition, we have since gladly shared your comments with our entire team to ensure your feedback is reviewed as your comfort is of course our number one priority. Thank you once again for taking the time to reach out to us we sincerely look forward to welcoming you back in future for a true W Experience.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about W New York - Times Square

Property: W New York - Times Square
Address: 1567 Broadway at 47th St, New York City, NY 10036-1517
Phone Number:
Location: United States > New York > New York City > Midtown , Times Square / Theater District , Manhattan
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#41 Green Hotel in New York City
#151 Business Hotel in New York City
#174 Luxury Hotel in New York City
#216 Family Hotel in New York City
#220 Romantic Hotel in New York City
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — W New York - Times Square 4.5*
Number of rooms: 509
Official Description (provided by the hotel):
W New York - Times Square is located in the heart of Times Square & the theater district, with museums a few blocks north and sultry downtown just a quick subway ride away. ... more   less 
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Also Known As:
w New York - Times Square Hotel New York City
w New York City
w Hotel Times Square
w Hotel Nyc
w Hotel New York City
w Times Square

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