We stayed at The W for Christmas and New Year, 2013. The service provided by the team there was fantastic. Jarrod, from the concierge team did a terrific job helping us navigate the city and get the most from our stay. His suggestions for tackling the key tourist spots during this peak time, and his service to help us bypass hours of waiting in lines were priceless. Pam and the team at the front desk were very helpful and even the housekeeping team made us feel welcome. We stayed in a WOW suite with our two children, and even though the space feels small after a week or so, it was ideal for our holiday and a great option for travelling with kids yet still having some adult space. The location of the hotel is perfect for getting around Broadway and seeing shows etc. Most theatres are literally on your doorstep, and even off Broadway shows are still very easy to get to.
We didn't realise that we wouldn't have a view of the ball drop from our room until we arrived, and that was disappointing, but we were still in the heart of the action at New Year's eve and that was more than enough for our family. Apparently there are no rooms at The W that provide views of the ball drop, and this is worth noting if New Year's eve in Times Square is on your bucket list. Still, we had the benefit of being near the action without being crushed by it, and we had a wonderful evening watching the action from our room regardless. The hotel provided us with plenty of information about our celebration options for New Year's eve too and that was very helpful.
We would happily return to this hotel if we ever visit NYC again.
- Official Description (provided by the hotel):
- W New York - Times Square is located in the heart of Times Square & the theater district, with museums a few blocks north and sultry downtown just a quick subway ride away. ... more less
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- Also Known As:
- w New York - Times Square Hotel New York City
- w New York City
- w Hotel Times Square
- w Hotel Nyc
- w Hotel New York City
- w Times Square