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“Another lovely stay at the Park South”
Review of Park South Hotel

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Park South Hotel
Ranked #46 of 467 Hotels in New York City
Certificate of Excellence
Souderton, Pennsylvania
Level Contributor
106 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
“Another lovely stay at the Park South”
Reviewed November 28, 2013 via mobile

We booked for Thanksgiving eve, arriving at 11:30am. Our room was ready, so we were able to easily check in and have lunch before our Wednesday matinee. As always, the service was impeccable as well as friendly, and with mini-candy bars, breakfast included, and a subway stop 1/2 block away, we consider the Park South our go-to place when we travel to NYC. Oh, and we got a great rate through hotels.com.

Stayed November 2013, traveled as a couple
Helpful?
Thank suecassel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Christiaan A, General Manager at Park South Hotel, responded to this review, December 31, 2013
Thank you for allowing us the opportunity to host you once again. I’m very please do learn that you enjoyed your stay with us and that you consider us your “go-to-place when in NYC.” I hope we get the opportunity to host you again soon. I would very much enjoy hearing and/or reading your feedback on our ongoing enhancements. Please feel free to contact me directly for assistance on your next visit.

Very Warm Regards,
Christiaan Aldoy
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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2,144 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (256)
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English first
Level Contributor
28 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed November 24, 2013

I loved everything about this hotel. The location is really good with the subway only a short walk away. The room was small but it's NYC and you don't expect a massive room. The breakfast had plenty of options and all of them will fill you up for your day's sightseeing etc.

The staff were excellent and I'd definitely go back again

  • Stayed November 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Whopperfinn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Christiaan A, General Manager at Park South Hotel, responded to this review, December 31, 2013
Thank you for taking the time to post the wonderful review. I am very pleased you enjoyed your stay and our services. I’ll be certain to share your kind feedback with the rest of our team. I hope you will not hesitate to reach out to me personally on that next visit.

Kind Regards,
Christiaan Aldoy
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Timonium, Maryland
Level Contributor
64 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed November 19, 2013

Hotel is located in the lower east end of Murray Hill. There are many good restaurants in the area and your subway stop is just up the street on 28th. Walkable to ESB, Flatiron Bldg., Madison Sq. Park and so much more. Gracious and friendly staff. Really enjoyed the Friday night jazz. Drinks were perfectly made and the bartender was great to chat with, along with others at the bar. Since it was later in the evening, I only tried the calamari and it was excellent. Our room was particularly small with minimal storage. Also needed a bit of paint and a new rug. It was difficult to maneuver around the room with two adults. Just a bit tight. Bathroom was clean but the drains in the sink and tub drained very slow. I now know what to ask for.

  • Stayed November 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank DTraveler11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Christiaan A, General Manager at Park South Hotel, responded to this review, December 31, 2013
Thank you for the insightful and kind review. I believe you managed to partake in all of our services and offerings. I’m sorry the room size was not adequate although we do offer a good range to suit most needs. We are in the process of an ongoing guest room refurbishment so all of the issues you noted are being addressed and rectified. I do hope we get the opportunity to host you once again so you can experience firsthand all the positive changes taking shape. Please feel free to contact me directly if I can assist in any way. Thank you.

Kind Regards,
Christiaan Aldoy
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
42 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed November 18, 2013

We stayed here for six nights. The room was reasonable, but a little small for 3 adults, with inadequate storage space and nowhere to hang a coat or long dress except the back of the bathroom door. A sweater of mine disappeared from the bathroom on the third day and was not found - the reception staff checked with housekeeping a couple of times, but as far as I know did nothing else. We had one of the unrefurbished rooms, but the beds were comfortable. The bathroom was a little tired though. Breakfasts were good, although a little stodgy.

  • Stayed November 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Hilary F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Christiaan A, General Manager at Park South Hotel, responded to this review, December 31, 2013
Thank you for taking the time to post your review. I’m disappointed to learn that your recent stay was anything less than favorable. With regards to the room size, I would recommend one of our executive double rooms during lengthy stays and when there are more than two adults in the room. I do wish to note that the storage limitations in our superior room category are being addressed and rectified during our ongoing refurbishment. I’m sorry to say that this is the first I am learning about your missing sweater but I would welcome the opportunity to address this matter directly with you. I’m certain we can solve the mystery and/or at least rectify the matter. Please feel free to contact me at your convenience so we speak further. Thank you.

Kind Regards,
Christiaan Aldoy
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Albany, New York
Level Contributor
46 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed November 18, 2013

Spent one night in this hotel and have no complaints. Excellent location, accessible to many restaurants, shopping, sites, etc. Subway on the corner. Rooms were clean and updated and quiet; did not hear any other guests, just some elevator traffic. Also, very spacious room for a NYC hotel; I actually enjoyed spending some downtime in the room in between activities, which is a rarity for a NYC hotel - usually the rooms are so cramped, I don't even want to spend time in them, but I liked the hotel so much, I looked forward to having a break and sitting in the chaise lounge, using the free wi-fi and ordering a glass of wine from room service. High celiings made the room appear even more spacious and the bed was comfy. Staff was great and friendly and responsive when we needed our shower worked on (it needed a bit of repair, nbd). Small TV but I never even turned it on; who needs TV when you are in NYC? Free breakfast was decent, but again, not going to eat hotel food when I am in NY (I just grabbed a cup of coffee and a croissant to tide me over). MP3/iPod or iPhone can plug into alarm clock for music and they had free wi-fi. For the price, you cannot do better. We took the train, so I can't speak to the parking situation or any of that, nor did we eat in the restaurant. They accommodated early check-in (1pm) and held our bags for our entire second day in NY without problem. I highly recommend and will stay here again!

Room Tip: request and upper floor overlooking the courtyard.
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  • Stayed November 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Bethany M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Christiaan A, General Manager at Park South Hotel, responded to this review, December 30, 2013
Thank you so much for the wonderful feedback and thorough review. I’m very pleased you enjoyed one of our newly refurbished executive rooms. We have a number of features still to come including lager flat screen TV’s which will have the capability to interact with your entertainment devices very seamlessly. We are also looking forward to the launch of our NEW rooftop bar in the spring so maybe we can entice you to have that wine on the roof. Either way, I hope we get the opportunity to welcome you back again soon. Please do not hesitate to reach out to me directly on your next visit.

Warm Regards,
Christiaan Aldoy
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Francisco, California
Level Contributor
22 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed November 17, 2013

Terrific hotel - clean, comfortable and quiet. includes continental breakfast like European hotels, and free WiFi. The rooms at the front and back of the hotel (facing E 28th and 29th Streets) are larger - I got one of these even though I booked through one of the discounters. Check the hotel website before booking - they had the best price.

  • Stayed November 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank FlashFish
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Christiaan A, General Manager at Park South Hotel, responded to this review, December 30, 2013
Thank you for the wonderful review and recommendation. I’m glad you enjoyed your newly refurbished executive room. I hope you will reach out to me directly for an even better deal on your next accommodation. Thanks again, I look forward to hearing from you.

Kind Regards,
Christiaan Aldoy
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York City, New York
Level Contributor
26 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed November 13, 2013

Great location and helpful staff. The recent renovations are awesome!
Free wifi and breakfast is a bonus.
Location is great for subway, walking, restaurants and the price is right.
Have stayed here many times over the years.
I keep coming back.

Room Tip: The king room and awesome new shower is a real treat! These rooms are away from the elevators so yo...
See more room tips
  • Stayed November 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank NYSC2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Christiaan A, General Manager at Park South Hotel, responded to this review, December 30, 2013
Thank you so much for the thoughtful and kind feedback, we are always happy to hear when our guests are pleased. I hope you will allow me the opportunity to take care of your arrangements on your next visit. I’m always eager to get to know our frequent guests. Please feel free to contact me if I can be of any service. Thank you.

Warm Regards,
Christiaan Aldoy
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Park South Hotel

Property: Park South Hotel
Address: 124 East 28th Street, New York City, NY 10016-8402
Phone Number:
Location: United States > New York > New York City > Gramercy Park , Manhattan
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Wheelchair access
Hotel Style:
#39 Luxury Hotel in New York City
#82 Family Hotel in New York City
#99 Business Hotel in New York City
#102 Romantic Hotel in New York City
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Park South Hotel 4*
Number of rooms: 131
Official Description (provided by the hotel):
Nestled in midtown Manhattan's trendy NoMad neighborhood at Park Avenue South and 28th Street, the brilliantly renovated in 2016 Park South Hotel delights guests with enticing new social areas and serene accommodations. Exciting new dining options at this elegant 1906 landmark include Roof, a stylish seasonal rooftop cocktail bar, Covina Restaurant and Bar serving a decadently delightful menu in a warm casual environment, and o ya, a celebrated Japanese restaurant. All three venues are overseen by the James Beard Award-winning Chef Tim Cushman. From the glamorous library's onyx fireplace to the guestrooms' sparkling chandeliers and spa-style baths, the Park South Hotel's friendly, unpretentious ambiance and impeccable service set the standard for unforgettable hospitality. ... more   less 
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Also Known As:
Hotel Park South
Park South Hotel New York
Park South New York City

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