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“Reasonable hotel” 3 of 5 bubbles
Review of Park South Hotel

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Park South Hotel
Ranked #63 of 477 Hotels in New York City
Certificate of Excellence
London, United Kingdom
Level Contributor
34 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
“Reasonable hotel”
3 of 5 bubbles Reviewed November 18, 2013

We stayed here for six nights. The room was reasonable, but a little small for 3 adults, with inadequate storage space and nowhere to hang a coat or long dress except the back of the bathroom door. A sweater of mine disappeared from the bathroom on the third day and was not found - the reception staff checked with housekeeping a couple of times, but as far as I know did nothing else. We had one of the unrefurbished rooms, but the beds were comfortable. The bathroom was a little tired though. Breakfasts were good, although a little stodgy.

  • Stayed November 2013, traveled with family
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Hilary F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Christiaan A, General Manager at Park South Hotel, responded to this review, December 31, 2013
Thank you for taking the time to post your review. I’m disappointed to learn that your recent stay was anything less than favorable. With regards to the room size, I would recommend one of our executive double rooms during lengthy stays and when there are more than two adults in the room. I do wish to note that the storage limitations in our superior room category are being addressed and rectified during our ongoing refurbishment. I’m sorry to say that this is the first I am learning about your missing sweater but I would welcome the opportunity to address this matter directly with you. I’m certain we can solve the mystery and/or at least rectify the matter. Please feel free to contact me at your convenience so we speak further. Thank you.

Kind Regards,
Christiaan Aldoy
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,835 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (241)
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Albany, New York
Level Contributor
46 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 bubbles Reviewed November 18, 2013

Spent one night in this hotel and have no complaints. Excellent location, accessible to many restaurants, shopping, sites, etc. Subway on the corner. Rooms were clean and updated and quiet; did not hear any other guests, just some elevator traffic. Also, very spacious room for a NYC hotel; I actually enjoyed spending some downtime in the room in between activities, which is a rarity for a NYC hotel - usually the rooms are so cramped, I don't even want to spend time in them, but I liked the hotel so much, I looked forward to having a break and sitting in the chaise lounge, using the free wi-fi and ordering a glass of wine from room service. High celiings made the room appear even more spacious and the bed was comfy. Staff was great and friendly and responsive when we needed our shower worked on (it needed a bit of repair, nbd). Small TV but I never even turned it on; who needs TV when you are in NYC? Free breakfast was decent, but again, not going to eat hotel food when I am in NY (I just grabbed a cup of coffee and a croissant to tide me over). MP3/iPod or iPhone can plug into alarm clock for music and they had free wi-fi. For the price, you cannot do better. We took the train, so I can't speak to the parking situation or any of that, nor did we eat in the restaurant. They accommodated early check-in (1pm) and held our bags for our entire second day in NY without problem. I highly recommend and will stay here again!

Room Tip: request and upper floor overlooking the courtyard.
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  • Stayed November 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Bethany M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Christiaan A, General Manager at Park South Hotel, responded to this review, December 30, 2013
Thank you so much for the wonderful feedback and thorough review. I’m very pleased you enjoyed one of our newly refurbished executive rooms. We have a number of features still to come including lager flat screen TV’s which will have the capability to interact with your entertainment devices very seamlessly. We are also looking forward to the launch of our NEW rooftop bar in the spring so maybe we can entice you to have that wine on the roof. Either way, I hope we get the opportunity to welcome you back again soon. Please do not hesitate to reach out to me directly on your next visit.

Warm Regards,
Christiaan Aldoy
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Francisco, California
Level Contributor
22 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed November 17, 2013

Terrific hotel - clean, comfortable and quiet. includes continental breakfast like European hotels, and free WiFi. The rooms at the front and back of the hotel (facing E 28th and 29th Streets) are larger - I got one of these even though I booked through one of the discounters. Check the hotel website before booking - they had the best price.

  • Stayed November 2013, traveled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank FlashFish
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Christiaan A, General Manager at Park South Hotel, responded to this review, December 30, 2013
Thank you for the wonderful review and recommendation. I’m glad you enjoyed your newly refurbished executive room. I hope you will reach out to me directly for an even better deal on your next accommodation. Thanks again, I look forward to hearing from you.

Kind Regards,
Christiaan Aldoy
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York City, New York
Level Contributor
26 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed November 13, 2013

Great location and helpful staff. The recent renovations are awesome!
Free wifi and breakfast is a bonus.
Location is great for subway, walking, restaurants and the price is right.
Have stayed here many times over the years.
I keep coming back.

Room Tip: The king room and awesome new shower is a real treat! These rooms are away from the elevators so yo...
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  • Stayed November 2013, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank NYSC2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Christiaan A, General Manager at Park South Hotel, responded to this review, December 30, 2013
Thank you so much for the thoughtful and kind feedback, we are always happy to hear when our guests are pleased. I hope you will allow me the opportunity to take care of your arrangements on your next visit. I’m always eager to get to know our frequent guests. Please feel free to contact me if I can be of any service. Thank you.

Warm Regards,
Christiaan Aldoy
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Montreal, Canada
Level Contributor
21 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed November 12, 2013 via mobile

Park South is an amazing hotel in the heart of NY, design is present in the rooms, bed are amazing I had an amazing sleep and the bar was great too, very, very well located and price reasonable, I will come back to this hotel in the future!, ah almost forget u have a place to park, if your driving in front of the hotel!

Stayed November 2013, traveled on business
Helpful?
Thank Raul C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Christiaan A, General Manager at Park South Hotel, responded to this review, December 30, 2013
Thank you for the recommendation and for taking the time to post your informative feedback. I’m very pleased you enjoyed your stay and our services. I hope to see you back with us again soon.

Kind Regards,
Christiaan Aldoy
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Milwaukee, Wisconsin
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed November 12, 2013

We picked up a room via Hotwire and were very pleased with the accomodations for the price we paid. I am convinced hotels give you the more run-down rooms when they see you have booked through Hotwire, but when you don't plan on spending much time in the room and just need a clean place to lay your head each night, this fit the bill. If they are renovating rooms, they have not made it to our 2nd floor room yet. The carpeting was wrinkled and some of the paint was peeling in the bathroom. BUT, the room, bed, and bathroom were all very clean. The towels were big and fluffy; shampoo, conditioner, body wash and lotion were available (this seems to be the first things hotels skimp on lately!); and chocolates were left on our pillows each night when they turned our bed down for us. The breakfast spread was more than adequate with fruit, cheeses, meats, bagels/creamcheese, cereal, yogurt, etc. and we hit the pavement for sightseeing with full bellies each morning. Staff were all very friendly; location was very convenient to subway stops; and we heard no noise - from other guests or the street - at night.

It was about what I'd expect from a 3 star hotel, and we were pleased with the accomodations for the money spent. I will definitely include Park South in my hunt for a good hotel deal when we return next fall.

  • Stayed November 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Elizabeth N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Christiaan A, General Manager at Park South Hotel, responded to this review, December 30, 2013
Thank you for taking the time to post your thorough and kind review. I do want to assure you that we do not assign rooms based on the booking source and that our room refurbishment is still underway. We have managed to complete more than half of our room inventory but should be completed by early 2014. I hope you will visit us again and allow us the opportunity to offer you a direct special rate for your next visit. Thanks again.

Kind Regards,
Christiaan Aldoy
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Raleigh, North Carolina
Level Contributor
27 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 bubbles Reviewed November 11, 2013

Love to stay in a boutique hotel and Park South fit the bill. Arrived early, left luggage, enjoyed a delightful breakfast before heading out to the New York Open for an awesome day of tennis. We were within walking distance of everything - Grand Central Station for all subway routes - additional subway connections - etc. Our room was on the small side for 3 adults, but it was clean, quiet and just what we needed for our stay. The staff was so helpful and friendly! Breakfast buffet perfect and we had dinner at the Black Duck - nice wait staff, great food and fun bar scene. A jazz band was also there to add to the ambiance. Would stay here again - close to great restaurants, bars, shopping, etc.

Room Tip: Faced the interior - roof view ... very quiet, but not much to look at if you are looking for a view...
See more room tips
  • Stayed September 2013, traveled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank CarrieJoeNC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Christiaan A, General Manager at Park South Hotel, responded to this review, December 30, 2013
Thank you so much for the wonderful review, I’m happy to hear you enjoyed your stay. I’m not certain which room type you requested but I would strongly suggest one f our executive doubles next time when traveling with three adults. Please be sure to contact me directly on your next visit so I can see to your arrangements personally. Thank you.

Kind Regards,
Christiaan Aldoy
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Park South Hotel

Property: Park South Hotel
Address: 124 East 28th Street, New York City, NY 10016-8402
Phone Number:
Location: United States > New York > New York City > Gramercy Park , Manhattan
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Wheelchair access
Hotel Style:
#53 Luxury Hotel in New York City
#83 Family Hotel in New York City
#99 Business Hotel in New York City
#103 Romantic Hotel in New York City
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Park South Hotel 4*
Number of rooms: 131
Official Description (provided by the hotel):
Nestled in midtown Manhattan's trendy NoMad neighborhood at Park Avenue South and 28th Street, the brilliantly renovated in 2016 Park South Hotel delights guests with enticing new social areas and serene accommodations. Exciting new dining options at this elegant 1906 landmark include Roof, a stylish seasonal rooftop cocktail bar, Covina Restaurant and Bar serving a decadently delightful menu in a warm casual environment, and o ya, a celebrated Japanese restaurant. All three venues are overseen by the James Beard Award-winning Chef Tim Cushman. From the glamorous library's onyx fireplace to the guestrooms' sparkling chandeliers and spa-style baths, the Park South Hotel's friendly, unpretentious ambiance and impeccable service set the standard for unforgettable hospitality. ... more   less 
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Also Known As:
Hotel Park South
Park South Hotel New York
Park South New York City

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