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“very good”

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TRYP New York City Times Square South
Ranked #167 of 466 Hotels in New York City
Certificate of Excellence
GreenLeadersPlatinum level
Norderstedt
1 review
“very good”
Reviewed July 27, 2013

Although we had booked accommodation including breakfast we had some problems getting the vouchers. The room was booked for 2 adults and 2 kids. Breakfast-Vouchers were given only for two guests.

  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Tryp Hotels

Helpful?
Thank Horst H. S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ben E, Manager at TRYP New York City Times Square South, responded to this review, July 29, 2013
Thank you for choosing the TRYP Times Square South. We appreciate your feedback. I sincerely apologize that we did not exceed your expectations and I’m sorry to hear that there was miss understanding about the breakfast. Thank you for taking the time to review our hotel and we hope to have the opportunity to host you again in the near future.
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Rating summary
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  • Sleep Quality
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Toronto, Canada
Level 3 Contributor
20 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed July 26, 2013

I stayed at TRYP with my parents and my boyfriend. We came in November hoping I could run in the marathon, which unfortunately was cancelled. This was somewhat of a chaotic week for New York due to the Hurricane so keep that in mind as you read this review.

Staff at TRYP are wonderful. So friendly and chatty, very personable.

The hotel location is great, right in midtown, very close to garment district and everything that midtown has to offer. It is located on a nice, quiet street, next to a police station - who could feel unsafe about that? As we took public transport in from Newark - the hotel was also a quick walk from Penn Station - a huge plus!

The rooms at TRYP are not terribly roomy for 4 people but they are comfortable enough. There was a desk, and 2 queen beds. The rooms were very clean - I am a stickler for cleanliness and the beds were SO COMFORTABLE!!!

We didn't eat at the restaurant, nor did we have any drinks at the bar. Internet was complimentary, always appreciated.

I think this is a largely family friendly hotel but for the price, its really great.

Well done TRYP!

  • Stayed November 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank JaclynMore
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ben E, Manager at TRYP New York City Times Square South, responded to this review, July 29, 2013
What an outstanding review! We loved having you as our guest, and all of us had a great time making sure your experience was the very best. Your comments really make all of us here at the TRYP Times Square South glow with pride! Take care, and we hope to see you again soon!
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Seattle, WA
Level 2 Contributor
6 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed July 25, 2013

We split a double queen room between 3 co-workers on a recent visit, and the room was spacious with a great layout for us to move around. Beds were very comfortable, bathroom was amazing, and all the fine details in the lobby were appreciated! Love this place - I'd definitely stay there again!

  • Stayed June 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank SraSandi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ben E, Manager at TRYP New York City Times Square South, responded to this review, July 26, 2013
Thank you so very much for your outstanding review and awesome recommendation! That is very high praise indeed! It also sounds like you great time. Thank you for staying with us, and from all of us here at the TRYP Times Square South Hotel, we look forward to seeing you again soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Amman, Jordan
Level 5 Contributor
48 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed July 24, 2013

We loved this hotel, despite the fact that it was a bit of a walk to times square (easy to get a cab on 10th though). It is new and modern with very big rooms. Very European. Our room had a king bed and two bunk beds that folded down from the wall- pretty cool. View of an alley from the window - but not a huge problem. Nice little bar and frendly staff. Will certainly stay again.

Room Tip: ground floor rooms - ask for one of the bigger family rooms.
See more room tips
Green Features: I don't remember this. Maybe we reused towels . Did not seem different from other hotels
  • Stayed March 2013, traveled with friends
    • Value
    • Location
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    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank chickenfriedhummus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ben E, Manager at TRYP New York City Times Square South, responded to this review, July 25, 2013
We really appreciate your very nice review and comments about our hotel! It sounds like you had a very nice time, and got to enjoy all that our hotel and New York City had to offer! Thank you so much for staying with us, and we look forward to taking care of you during your next stay!
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Derby, United Kingdom
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed July 24, 2013

We stayed at the TRYP for 4 nights in the Big Apple. Staff were friendly right from the off and provided a good welcome for us. We were on the 14th floor and were lucky enough to have a 'Premier Room which was very spacious for 3 of us. The showers and facilities were great and there were plenty of towels each day. As far as the decor goes, each room is modern and well kitted out. The concierge was particularly helpful in providing us with some good bars to head to in the evenings, and the hotel bar itself was always busy with people. The location of the hotel is excellent, with the Empire State Building, Times Square and Madison Square Garden just minutes walk away. The subway station is literally at the end of the street, providing great access to either North or South NYC. My only gripe with this hotel was the lack of fresh cups and milk sugar etc on a daily basis which led to us constantly having to ask. Overall though, a great hotel for the price and also for location. Would definitely return.

  • Stayed July 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ryan W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ben E, Manager at TRYP New York City Times Square South, responded to this review, July 25, 2013
Thank you for taking the time to share your feedback of the TRYP Times Square South. I am glad to hear that we could meet your needs with our facilities and location. Indeed our location is perfect for guests wishing to venture out and enjoy the city via Mass Transit. Thank you again for choosing our property, we look forward to accommodating you in the near future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Indianapolis, Indiana
Level 6 Contributor
333 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 318 helpful votes
Reviewed July 23, 2013

Our family of 5 recently visited the city for 4 nights. It is difficult to find one hotel room that will accomodate 5 people. Two rooms in NYC would be $500+ a night. We were so happy to discover Tryp hotel. We had a "family room" with beds for all 5 of us for under $350/night!
The hotel feels very new and modern. Our room (608) was on the back side of the hotel, facing a brick wall. No view, but it was perfect, as there was no street noise whatsoever. We had 2 queen beds, 2 twin wall berths, and a pull out sofa, (which we did not pull out). All of our beds were very comfortable. We all slept well.

The bathroom had a very large shower with both a rainfall head and a removable shower wand. Two sinks. The shampoo/conditioner/shower gel were good quality and convenient to use from the wall mounted dispensers: "Zero" brand- no sulfates, parabens, animal testing, etc... Towels were large and fluffy. Large mirror area with an additional full length mirror on the back of the door.

There was also a small sink at the minibar in the bedroom area. Minifridge with complimentary water bottles. Plenty of closet and drawer space. Desk area. Really good sized room, especially by New York standards.

The only problem we encountered was on the first night. As the top bunk was approached, it was noticed that there was a bunch of hair all over the blanket. We put a call into the front desk asking for some clean sheets. No one came. After the third phonecall, and an hour of waiting- we finally received the sheets. The kids were so tired and waiting up til 11:30 for the sheets was stressful for all of us.

Besides that issue, our service was very good at the hotel. The staff are very friendly. The location may not be ideal for those who want to be close to Times Square and the Theater District. It is a 10-15 min walk. It is a safe area for walking, but there is not much of interest in the blocks surrounding the hotel. We returned near midnight most nights and felt perfectly safe though. The subway station is half a block away, which was convenient for our destinations that were further from midtown.

There is a Starbucks very closeby, as well as a great place for breakfast a block away: Best Bagel and Coffee. Wonderful dinner options along 9th avenue, about a 15 min walk.

If you need a room that can accommodate 5+ people, you like modern design, and don't mind walking a bit- then this is a great hotel for you!

  • Stayed July 2013, traveled with family
    • Value
    • Sleep Quality
    • Rooms
Helpful?
Thank bloomcrew
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ben E, Manager at TRYP New York City Times Square South, responded to this review, July 24, 2013
Thank you for choosing the TRYP Times Square South. We are delighted you enjoyed your stay. We appreciate your kind comments, and we really look forward to seeing you again in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lower Saxony, Germany
Level 3 Contributor
14 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed July 23, 2013

Location is a bit remote in an uneventful street, next to a police station. Bar is nice. Lobby is nice. Staff is friendly enough and helpful. (the Bellhop got me a blinding deal on a limo to the airport !). Rooms are clean, well equipped and big enough for two. The good: we were allowed a late check out at no extra charge. The bad: The mirror on the wall has rough-cut edges, so don't cut yourself on the razor sharp edges like I did. Since we were on holiday, my wife persuaded me not to sue them, but I got a serious cut in my back when i brushed against it at night. More bad: the 17th (or was it 12th?) floor balcony was closed for no reason. More bad: don't forget to add abt 17 percent to the price you book for sales tax, city tax and all the other tourist rip off charges they squeeze you for in NYC hotels. Still, on the whole, a pleasant enough stay, but next time we'll be looking for a better location.

  • Stayed July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Nicoz58
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ben E, Manager at TRYP New York City Times Square South, responded to this review, July 29, 2013
I would like to offer my sincerest apologies for the inconveniences that you experienced during your stay. An experience such as the one you described is taken very seriously by all of us here at the TRYP Time Square South Hotel, and we look forward to an opportunity to make it better. Although I cannot undo what happened, I would like to personally discuss your recent stay, and hopefully you will give us the opportunity to restore your faith in us.

I appreciate your feedback, as this helps us become the very best that we can be, and I look forward to speaking with you directly concerning your recent stay. I may be contacted at 212-600-2440, or Kimiller@wyndham.com. In the meantime, we remain fully at your service and look forward to the chance of welcoming you back at the Wyndham Times Square South.

Sincerely,

Kiana Miller – Assistant Guest Services Manager
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Additional Information about TRYP New York City Times Square South

Property: TRYP New York City Times Square South
Address: 345 West 35th Street, Steps to Times Square, High-line, Etc, New York City, NY 10001-1701
Location: United States > New York > New York City > Midtown , Hell's Kitchen
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Wheelchair access
Hotel Style:
#5 Green Hotel in New York City
#86 Family Hotel in New York City
#113 Business Hotel in New York City
#125 Luxury Hotel in New York City
#146 Romantic Hotel in New York City
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — TRYP New York City Times Square South 4.5*
Number of rooms: 173
Official Description (provided by the hotel):
Tucked into the heart of Manhattan at 345 West 35th Street, between 8th and 9th Avenues, TRYP New York City Times Square South is so central, so packed with fun, and so "New York"… You will truly feel like you Own the City. This is the first TRYP hotel we open in the U.S., part of a family of exciting properties in the world’s most attractive hotspots including Berlin, Madrid, Barcelona, Buenos Aires, Frankfurt and Paris. We rebuilt and redesigned this hotel in a retro building site smack dab in the middle of major metro business centers and most of New York City's top attractions. You'll be poised to take advantage of primo shopping and dining, Times Square, the Empire State Building and the ever-exciting Madison Square Garden.Besides our spacious TRYP Rooms, TRYP New York City Times Square South features signature rooms that have become defining elements of the TRYP brand. Our Fitness rooms come with a fitness machine and complimentary workout gear. Family rooms are the ideal choice for families with small children: bunk beds for kids and an oversized bed for parents. And our Media rooms are stacked with 55" TVs, surround sound, popcorn makers, Nintendo Wii, iPod "dock," 3D glasses, Blu Ray player and a multiple media connectivity panel. We’re sure that you’ll be in awe of the grand open environment of our Plaza Central, where you can relax, meet up with colleagues or make new friends. But our attention to detail doesn’t stop there. We also keep your heart pumping with a 24x7 fitness center and we’ll help you host the event of the year with 2,100 sq. ft. of meeting space that accommodates up to 100 people. Welcome to the first Tryp Hotel in the Americas, the Tryp Times Square South Hotel. ... more   less 
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Also Known As:
Tryp Times Square South Hotel New York City

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