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“pleasant surprise, great value”

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TRYP New York City Times Square South
Ranked #176 of 469 Hotels in New York City
Certificate of Excellence
GreenLeadersPlatinum level
Reviewed March 25, 2013

The room was immaculate, huge space, modern & trendy, the bed and linens absolutely comfortable. The bathroom HUGE! Loved the shower and all the windows in the bedroom. Customer service was top-notch from when we walked in through the door. We even called down to order extra coffee and someone literally RAN to our room and had more coffee pods delivered in about 60 seconds. Loved it! Would definitely stay again. This is not your typical chain hotel. I would have expected to pay twice as much for a room like this. The hotel bar/restaurant was small with a limited menu, but the drinks were great and it was a wonderful atmosphere. Close to many restaurants and a train station on the same block.

Room Tip: We received a "premium" room on the 14 floor. No street level except for one siren that dr...
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  • Stayed: March 2013, traveled as a couple
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1  Thank Pipersmar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ben E, Manager at TRYP New York City Times Square South, responded to this reviewResponded March 30, 2013

I would like to express our heartily thanks for your comments. We are pleased to know that you had a fantastic time with us and that we have exceeded your expectations. We’re pleased that you chose the TRYP Times Square South, and we look forward to the opportunity and the pleasure of serving you once again in the near future

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2,349 - 2,355 of 3,850 reviews

Reviewed March 25, 2013

The room was great. Very modern and quiet. Customer service was outstanding. Very nice central location within walking distance to many of the attractions around Times Square. One block to Madison square garden, about three or four blocks to the Empire State Building.

  • Stayed: March 2013, traveled with friends
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4  Thank Jeff S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ben E, Manager at TRYP New York City Times Square South, responded to this reviewResponded March 25, 2013

Thank you for taking time to write such a positive review. I especially appreciate the kind review of so many members of our team. It is always wonderful to hear when the staff does a wonderful job. I look forward to sharing your comments with them as they will be ecstatic. We look forward to seeing you again in the very near future!

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Reviewed March 24, 2013

Room was large for a NYC spot, very clean with soft cotton sheets. We had a nice king sized bed. The staff were friendly and we were very satisfied with the service. Great little bar downstairs as well! The hotel is in walking distance to Times Square and a short walk from Penn Station. Perfect location for train travelers.

  • Stayed: March 2013, traveled as a couple
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2  Thank elizajane1917
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ben E, Manager at TRYP New York City Times Square South, responded to this reviewResponded March 25, 2013

We agree with you 100% about our bedding - they are heavenly! It sounds like you had a very nice time, and got to enjoy all that our hotel and New York City had to offer. We loved having you as our guest, and all of us had a great time making sure your experience was the very best. Your comments really make all of us here at the TRYP Times Square South glow with pride! Take care, and we hope to see you again soon!

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Reviewed March 24, 2013

Fun and hotel located on a boring (full of parking garages) stretch of 35th street (and closer to 9th). You just have to keep walking until you get to the glass-fronted and totally hip exterior and lobby. It's done in a modern style in the W mold, with a bit of NYC brassiness. My room was huge, particularly the bathroom. You might be thrown by the whimsy around ("lipstick" writing on your mirror to invite you to the happy hour), but I found it amusing and so convenient.
Unlike other super moderns, this one has plenty of lights, and lights that you can find the switches to. Despite proximity to major action, my room was very quiet.

Room Tip: if need a quiet one, and you don't care about light, go for an inside (air shaft) room.
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  • Stayed: March 2013, traveled on business
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1  Thank AnneMDDC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ben E, Manager at TRYP New York City Times Square South, responded to this reviewResponded March 25, 2013

I would like to express our heartily thanks for your comments. We are pleased to know that you had a fantastic time with us and that we have exceeded your expectations. We’re pleased that you chose the TRYP Times Square South, and we look forward to the opportunity and the pleasure of serving you once again in the near future.

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Reviewed March 23, 2013

Our fist visit to this hotel was incredible, and far exceeded our expectations. From our booking agent Adriana, who went out of her way to help us when booking arrangements needed to be changed, to the last person we dealt with, who was the bellhop. Everyone is so tuned in to your needs, that when we came down today to leave, the first thing he asked us is if we'd like to store our bags and see some ore of the city. Customer service is clearly their number one goal. Everyone there seems to truly enjoy their jobs, and knows that their job is to please the clientele so they'll consider returning. My wife and I most certainly will be! Oh yeah, on top of everything else, without going into a lot of detail, our room was superb. Everything is new, and being lucky enough to be given a room on the 15th floor (top), we had a beautiful view of the Hudson River. It even had a balcony that you could actually use! I suggest your next overnight stay in NYC be at TRYP!

Room Tip: Having stayed there only once, can only say that being on the west side gave us a nice view of the r...
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  • Stayed: March 2013, traveled as a couple
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1  Thank AncientWarrior
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ben E, Manager at TRYP New York City Times Square South, responded to this reviewResponded March 24, 2013

Thank you for your kind review! We are delighted that you had a good stay at our property. Our Team Members are one of our biggest assets; they are all professional, friendly, and eager to ensure that our guests enjoy their stay. It is such a pleasure when we can share positive comments such as yours with the team. Thank you again for staying with us, and we very much look forward to welcoming you back to TRYP Times Square South.

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Reviewed March 23, 2013

The location was convenient to Penn Station, within easy walking distance. The room was lovely, and the customer service was exceptional! Our first room had an issue with the heating/air conditioning unit. We were immediately upgraded to a suite and given breakfast for the remainder of our stay. They included the people we were travelling with as well in this accommodation. The decor is interesting, and the band playing in the bar on Friday night was pretty good too. This was an excellent value for the dollar we spent.

  • Stayed: March 2013, traveled with friends
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1  Thank Jackie D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ben E, Manager at TRYP New York City Times Square South, responded to this reviewResponded March 24, 2013

Thank you so very much for your outstanding review and awesome recommendation! We are thrilled that our staff was able to give you some great restaurant options, and that you had an experience that exceeded your expectations. That is very high praise indeed! Thank you for staying with us, and from all of us here at the TRYP Times Square South Hotel, we look forward to seeing you again soon!

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Reviewed March 23, 2013

The room was immaculate and tastefully decorated. The location was exceptional. We were close to subways and within walking distance to Penn Station. We took the Air Train from JFK, then the LIRR to Penn Station. Best NYC Trip ever!

  • Stayed: February 2013, traveled with family
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3  Thank CYMK22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ben E, Manager at TRYP New York City Times Square South, responded to this reviewResponded March 24, 2013

What an outstanding review! We loved having you as our guest, and all of us had a great time making sure your experience was the very best. Your comments really make all of us here at the TRYP Times Square South glow with pride! Take care, and we hope to see you again soon!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about TRYP New York City Times Square South

Address: 345 West 35th Street, Steps to Times Square, High-line, Etc, New York City, NY 10001-1701
Phone Number:
Location: United States > New York > New York City > Midtown , Hell's Kitchen
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Wheelchair access
Hotel Style:
#6 Green Hotel in New York City
#86 Family Hotel in New York City
#112 Business Hotel in New York City
#131 Luxury Hotel in New York City
#145 Romantic Hotel in New York City
Price Range: $136 - $466 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — TRYP New York City Times Square South 4.5*
Number of rooms: 173
Official Description (provided by the hotel):
Tucked into the heart of Manhattan at 345 West 35th Street, between 8th and 9th Avenues, TRYP New York City Times Square South is so central, so packed with fun, and so "New York"… You will truly feel like you Own the City. This is the first TRYP hotel we open in the U.S., part of a family of exciting properties in the world’s most attractive hotspots including Berlin, Madrid, Barcelona, Buenos Aires, Frankfurt and Paris. We rebuilt and redesigned this hotel in a retro building site smack dab in the middle of major metro business centers and most of New York City's top attractions. You'll be poised to take advantage of primo shopping and dining, Times Square, the Empire State Building and the ever-exciting Madison Square Garden.Besides our spacious TRYP Rooms, TRYP New York City Times Square South features signature rooms that have become defining elements of the TRYP brand. Our Fitness rooms come with a fitness machine and complimentary workout gear. Family rooms are the ideal choice for families with small children: bunk beds for kids and an oversized bed for parents. And our Media rooms are stacked with 55" TVs, surround sound, popcorn makers, Nintendo Wii, iPod "dock," 3D glasses, Blu Ray player and a multiple media connectivity panel. We’re sure that you’ll be in awe of the grand open environment of our Plaza Central, where you can relax, meet up with colleagues or make new friends. But our attention to detail doesn’t stop there. We also keep your heart pumping with a 24x7 fitness center and we’ll help you host the event of the year with 2,100 sq. ft. of meeting space that accommodates up to 100 people. Welcome to the first Tryp Hotel in the Americas, the Tryp Times Square South Hotel. ... more   less 
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Also Known As:
Tryp Times Square South Hotel New York City

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