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“A NYC Treasure” 5 of 5 stars
Review of TRYP New York City Times Square South

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TRYP New York City Times Square South
Ranked #187 of 479 Hotels in New York City
GreenLeadersPlatinum level
Shepherdstown, West Virginia
Level Contributor
55 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
“A NYC Treasure”
5 of 5 stars Reviewed February 3, 2013

This was my first stay at the TRYP Times Square South and as a former resident of NYC all I can say is WOW!!

The staff was most friendly & helpful and service was impeccable. The lobby bar/restaurant and rooms were well appointed and most comfortable. With a great location near Times Square and multiple travel options to traverse the city, this hotel is perfect and reasonably priced.

  • Stayed February 2013, traveled solo
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank ray027
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ben E, Manager at TRYP New York City Times Square South, responded to this review, February 19, 2013
Very nice! Thank you so much for your really excellent comments and great review of our hotel! It makes us really proud that you were able to have such wonderful stay, and that our staff provided you with that "5" star service. We hope to see you again soon at the TRYP Times Square South Hotel!
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3,099 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (485)
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English first
Niteroi, Brazil
Level Contributor
41 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
5 of 5 stars Reviewed February 1, 2013

I travel to NYC every year and this time I made the best choice. TRYP Hotel is greatly located, the room was spotless and the staff is fabulous. The perfect place to reach the nice restaurants of Hells Kitchen, the rush of fifth avenue and the cool districts in south Manhattan. All that a few steps away from Penn Station (which means close to JFK using Airtrain + LIRR). Finally I found a NYC hotel worth going back. I highly recommend.

  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
2 Thank felipepasini
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ben E, Manager at TRYP New York City Times Square South, responded to this review, February 3, 2013
The right choice indeed! We really appreciate your very nice review and comments about our hotel! It sounds like you had a very nice time, and got to enjoy all that our hotel and New York City had to offer! Thank you so much for staying with us, and we look forward to taking care of you during your next stay!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ann Arbor, Michigan
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed January 30, 2013

I like this hotel very much and highly recommend it. The staff are fabulous....in fact, they are always so happy to see me, with hugs and a big welcome back, that I can't imagine staying anywhere else. The lobby and hotel rooms are immaculate.
I do have some strong suggestions I hope the management will read and consider. The hotel rooms are very poorly lit....it's very difficult to see by the poor lighting. There should be lamps on both sides of the bed that are good reading lights. The lamp on the desk offers poor cold lighting. The "overhead" lighting is cold. Wall sconces or floor lamps with up-lighting would make a huge difference. The decor in the room makes the room feel like it's a big bathroom in an upscale restaurant....easily improved with better and warm lighting.
The bathrooms are lovely with an absolutely wonderful shower...but, please get rid of the plastic-wrapped paper cups and replace them with glass. The paper cups are tacky!
The rooms need welcome magazines and materials and fridges.
I look forward to my next visit to this hotel and hope some improvements will have bee made.

  • Stayed January 2013, traveled on business
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
3 Thank vicki h
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ben E, Manager at TRYP New York City Times Square South, responded to this review, February 3, 2013
Hi Vicki,

Thank you so much for the outstanding review of our staff members, they truly are our shining stars. We will certainly take your feedback to heart and will do our absolute best to improve in the near future. Thank you as always for visiting us & we all look forward to seeing your bright smile again soon. Take care!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Barquisimeto, Venezuela
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed January 30, 2013

The room was great, but always smelled like food for some reason, we were on a high floor so it was a bit strange.

The location was great, just two blocks away from the 34th and 8th subway station

The customer service was exceptional, everyone was willing to help-

  • Stayed October 2012, traveled with family
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank DaniloNYC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ben E, Manager at TRYP New York City Times Square South, responded to this review, February 3, 2013
We are very happy that our excellent staff was able to provide such great service during your stay! Our staff is the heart of the hotel. We look forward to serving you again in the near future.
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London, United Kingdom
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed January 27, 2013

Myself and a friend stayed at the Tryp Hotel from January 15th-20th and I can honestly say it was the best way to kick start our shopping n sight seeing holiday. the staff are extremely friendly and offered to help with our every need as well as they could. The location was situated in a fairly decent area and was situated a few seconds away from the tube. There were plenty of shops and eateries which were local and i also noticed one or two theaters, I will definitely be staying here again if i return to New York as the vibe in the hotel was fantastic as well as the staff being friendly, the hotel residents were also friendly, the bar and gym within the hotel were definitely a bonus to. We stayed on the 12th floor in room 1202 and our room was cleaned everyday with new sheets, towels and all the other essentials. Thanks To All Staff At This Hotel For a Great Comfortable Stay :)

  • Stayed January 2013, traveled with friends
    • 5 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank Danielle O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ben E, Manager at TRYP New York City Times Square South, responded to this review, February 22, 2013
What an outstanding review! It sounds like you had a very nice time, and got to enjoy all that our hotel and New York City had to offer. We loved having you as our guest, and all of us had a great time making sure your experience was the very best. Your comments really make all of us here at the TRYP Times Square South glow with pride! Take care, and we hope to see you again soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Nanuet, New York
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed January 27, 2013

My 3 girl friends and I stayed at the TRYP by Wyndham for one night in January. The hotel was beautiful and clean. The lobby was very inviting with couches and the bar all in the one room. They ran our of standard rooms so they upgraded us to a suite. They gave us the choice of a room with 2 king beds, 1 bathroom, a living area with a sofa bed and a wet bar or a suite with 2 queen beds, 2 bathrooms, a living area with a sofa bed and a wet bar...with 4 women we went with the 2 bathrooms and rented a roll away bed so we didn't have to share a bed. The suite was very spacious even with the roll away bed and very clean. The service at the front desk by Channel was spectacular. She was very sweet and very accommodating. She gave us free appetizer coupons (with the purchase of a drink) to use at their bar (We unfortunately did not have time to use them) The bell man (Zahir) was also very nice and helpful. I would definitely recommend the hotel.

  • Stayed January 2013, traveled with friends
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
2 Thank Deborah S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ben E, Manager at TRYP New York City Times Square South, responded to this review, February 3, 2013
Thank you for your kind review! We are delighted that you had a good stay at our property. Our Team Members are one of our biggest assets; they are all professional, friendly, and eager to ensure that our guests enjoy their stay. It is such a pleasure when we can share positive comments such as yours with the team. I'll be sure to inform Channel and Zahir of your kind comments. Thank you again for staying with us, and we very much look forward to welcoming you back to TRYP Times Square South.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Aurora, Illinois
Level Contributor
20 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
5 of 5 stars Reviewed January 27, 2013

My husband and I stayed at the Tryp for a couple of nights. We loooved our room. It is rather on the small side, but has beautifully modern decor and was perfect for the two of us. We thought the price was great. Overall, the location for us couldn't have been better. It's just a short (block or so) walk off of the main street, and within 5-10 minute walk of Times Square. We loved the location because we weren't right in Times Square and the loudness of it all, but could get there quickly. There are many restaurants and stores within a couple of minute walk as well. The lobby and rooms at the Tryp are gorgeous. The staff was very pleasant and we enjoyed every second of it! We would highly recommend this hotel and will stay here again at our next visit to NYC. Yes, it is located near a police station, but we found this comforting :)

  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank Sheila M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ben E, Manager at TRYP New York City Times Square South, responded to this review, February 22, 2013
We really appreciate your very nice review and comments about our hotel! However, we understand that our hotel might be a bit different than some people are used to when it comes to the layout and size, but we are very happy that you enjoyed our “beautifully modern decor," as you stated nicely! It's great to hear that our staff gave you great service and was always there to help. Thank you again for staying with us, and we very much look forward to welcoming you back to TRYP Times Square South.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about TRYP New York City Times Square South

Property: TRYP New York City Times Square South
Address: 345 West 35th Street, Steps TO Times Square, Highline, Etc, New York City, NY 10001-1701
Phone Number:
Location: United States > New York > New York City > Midtown , Hell's Kitchen
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Wheelchair access
Hotel Style:
#5 Green Hotel in New York City
#88 Family Hotel in New York City
#115 Business Hotel in New York City
#128 Luxury Hotel in New York City
#149 Romantic Hotel in New York City
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — TRYP New York City Times Square South 4.5*
Number of rooms: 173
Official Description (provided by the hotel):
Tucked into the heart of Manhattan at 345 West 35th Street, between 8th and 9th Avenues, TRYP New York City Times Square South is so central, so packed with fun, and so "New York"… You will truly feel like you Own the City. This is the first TRYP hotel we open in the U.S., part of a family of exciting properties in the world’s most attractive hotspots including Berlin, Madrid, Barcelona, Buenos Aires, Frankfurt and Paris. We rebuilt and redesigned this hotel in a retro building site smack dab in the middle of major metro business centers and most of New York City's top attractions. You'll be poised to take advantage of primo shopping and dining, Times Square, the Empire State Building and the ever-exciting Madison Square Garden.Besides our spacious TRYP Rooms, TRYP New York City Times Square South features signature rooms that have become defining elements of the TRYP brand. Our Fitness rooms come with a fitness machine and complimentary workout gear. Family rooms are the ideal choice for families with small children: bunk beds for kids and an oversized bed for parents. And our Media rooms are stacked with 55" TVs, surround sound, popcorn makers, Nintendo Wii, iPod "dock," 3D glasses, Blu Ray player and a multiple media connectivity panel. We’re sure that you’ll be in awe of the grand open environment of our Plaza Central, where you can relax, meet up with colleagues or make new friends. But our attention to detail doesn’t stop there. We also keep your heart pumping with a 24x7 fitness center and we’ll help you host the event of the year with 2,100 sq. ft. of meeting space that accommodates up to 100 people. Welcome to the first Tryp Hotel in the Americas, the Tryp Times Square South Hotel. ... more   less 
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Also Known As:
Tryp Times Square South Hotel New York City

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