We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Want the lowest hotel prices? You're in the right place. We check 200+ sites for you.

“Not sad to be snowed in!” 5 of 5 bubbles
Review of The Ritz-Carlton New York, Central Park

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 4 more sites!
The Ritz-Carlton New York, Central Park
Ranked #38 of 464 Hotels in New York City
Certificate of Excellence
Level Contributor
127 reviews
90 hotel reviews
common_n_hotel_reviews_1bd8 78 helpful votes
“Not sad to be snowed in!”
5 of 5 bubbles Reviewed April 19, 2014 via mobile

My room on the 22nd floor overlooking the park was breathtaking as the 12 inches of snow began to fall. The bellman were so helpful in getting me to my meeting but the sidewalks were frozen. When I returned the just grabbed my frozen self and carried me in! Yes! I love them! The club lounge was amazing as it should be and enjoyable to watch out the windows. I had an amazing massage. Customer Service was at the top of the scale! I love Ritz Carlton and this is only a few reasons why!

Stayed January 2014, traveled on business
Helpful?
2 Thank lacleveland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

1,260 reviews from our community

Traveler rating
    938
    198
    76
    33
    15
See reviews for
306
469
53
185
Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (270)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Level Contributor
28 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
1 of 5 bubbles Reviewed April 18, 2014

After having a superior experience at the Ritz Carlton in London (live piano music, superb tea delicacies) I cannot begin how disappointed we are with today's tea at the Ritz Carlton in NY Central Park. Inattentive service, mediocre treats and tip charged on my credit card when gratuity was given in cash. Strongly encourage their management to seek training from their counterpart overseas - NY deserves better.

  • Stayed April 2014, traveled with family
    • 1 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Service
Helpful?
9 Thank CDACAUA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Erden K, General Manager at The Ritz-Carlton New York, Central Park, responded to this review, April 19, 2014
Dear CDACAUA,

Thank you for your feedback and please accept my deepest apology for your unpleasant experience with the afternoon tea experience. I regret that you were left with a completely negative impression and please know that regaining your trust and faith in our hotel is very important to us. We certainly look forward to the opportunity of welcoming you back and would appreciate the opportunity to be in touch with you. If you could afford the time, I may be reached directly at this number (212)- 521 6033. I look forward to hearing from you.

Sincerely,
Erden Kendigelen
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Plymouth, United Kingdom
Level Contributor
108 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
5 of 5 bubbles Reviewed April 14, 2014

I stayed here with friends whilst visiting NYC for 4 nights, and it absolutely did not disappoint. From the first moment we stepped into the hotel it's cosy yet luxurious tone made us instantly relax and feel at ease. The staff are interested, friendly and helpful no matter how small the question. Our room, a 'double double' with a city view (basically a view of the next building), was comfortable and very well equipped - the bathroom was very spacious and coped well with four girls all getting ready to go out at the same time. Would love to return her one day and would certainly recommend this for anyone looking for a luxurious city break.

  • Stayed April 2014, traveled with friends
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Ludders27
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Erden K, General Manager at The Ritz-Carlton New York, Central Park, responded to this review, April 19, 2014
Dear Ludders27,

Thank you for choosing The Ritz-Carlton New York, Central Park and sharing your wonderful experience. We truly appreciate your kind compliments and certainly look forward to the opportunity of welcoming you back and serving you again.

Sincerely,
Erden Kendigelen
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Riga, Latvia
Level Contributor
73 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
4 of 5 bubbles Reviewed April 11, 2014

That was my first visit to NY and I decided to choose at least good hotel, because you never now with the first time. Stayed for 5 nights in a double room. I could say it was a good choice, I was satisfied with the price/quality ratio. Location is perfect as is the staff. Had no opportunity to try out the local dining options as I had too big plans for that short trip. Could sleep very well and the room cleaning was done good.
I forgot my watch in the room and after contacting the hotel reception from the Airport, they found it and shipped to my next destination hotel - San Juan, Puerto Rico. Thanks for that.

  • Stayed May 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Andris B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Erden K, General Manager at The Ritz-Carlton New York, Central Park, responded to this review, April 19, 2014
Dear Andris B,

We are delighted to hear your experience and certainly look forward to the opportunity of welcoming you back to The Ritz-Carlton New York, Central Park.

Sincerely,
Erden Kendigelen
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brighton and Hove, United Kingdom
Level Contributor
137 reviews
60 hotel reviews
common_n_hotel_reviews_1bd8 83 helpful votes
5 of 5 bubbles Reviewed April 6, 2014

Fantastic location on Central Park South, the doormen are so friendly and welcoming. We requested a room with 2 double beds for myself & my Mum which are quite scarce at the hotel. Our room was lovely ans well appointed but with no view whatsoever.

Stayed March 2014, traveled with friends
Helpful?
1 Thank J H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Erden K, General Manager at The Ritz-Carlton New York, Central Park, responded to this review, April 19, 2014
Dear RedArrow 2013,

We are extremely thankful to you for taking the time to share your wonderful experience.

Regards,
Erden Kendigelen
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Naples, Italy
Level Contributor
27 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 bubbles Reviewed April 3, 2014

We stay at the Ritz Central Park when we are in NYC. They know you, they are happy to see you return, and that great treatment starts at the front door with Joe, Al, Felix, and all the bellmen and extends to the front desk, concierge and then continues to the Bar, where Norman and Eric are true professionals.
Rooms are well appointed, clean and the housekeeping staff is excellent as well.
The location is as good as it gets, bordering CP on the South side and in a perfect Midtown spot.
We will be back.

Stayed March 2014, traveled with family
Helpful?
3 Thank Jjs57
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Patrick R, General Manager at The Ritz-Carlton New York, Central Park, responded to this review, April 5, 2014
Dear Jjs57,
I am thrilled to read you were impressed with so many different facets of your stay. All of our ladies and gentlemen such as Joe, Al, Felix, Norman are truly committed to providing the finest personal services and experiences. It is because of their dedication to our guests that we are one of the most iconic hotels in our market. We truly appreciate your wonderful review and look forward to your return visit.

Regards,
Erden Kendigelen
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
56 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 bubbles Reviewed March 30, 2014 via mobile

Just returned home today from a 4 day trip to New York City. The Ritz-Carlton New York, Central Park is one of the prettiest hotels I've ever stayed in. Starting with location, it is in the best area of NYC. Directly across from Central Park and away from all the craziness of Times Square. You don't need to be in the heart of Times Square to be close to everything. We had no problem walking everywhere even in the pouring rain! We walked the entire stay in New York and the Ritz is convenient to everything. The rooms are impeccable. Very clean and very spacious. I cannot say enough about service. The doormen are helpful and very very friendly. The font desk staff very very courteous. Call for extra towels and within minutes your needs are taken care of. All of the staff were wonderful. Great lounge and restaurant. Wonderful food! Anything you need they will help you. With my next trip to NYC I will definitely stay at the Ritz again! Thank you for a wonderful experience!

Stayed March 2014
Helpful?
3 Thank Christine701
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Patrick R, General Manager at The Ritz-Carlton New York, Central Park, responded to this review, April 5, 2014
Dear Christine701,
Thank you for your taking the time to share your experience. It is wonderful to read that you had a fantastic visit at our property. We look forward to welcoming you back in future.
Regards,
Erden Kendigelen
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these New York City hotels
Midtown
Park Hyatt New York
Park Hyatt New York
#18 of 464 in New York City
4.5 of 5 bubbles 1,164 reviews
Midtown
1 Hotel Central Park
1 Hotel Central Park
#31 of 464 in New York City
4.5 of 5 bubbles 1,010 reviews
Midtown
Mandarin Oriental, New York
Mandarin Oriental, New York
#54 of 464 in New York City
4.5 of 5 bubbles 1,362 reviews
Show Prices
Show Prices
Show Prices
Upper East Side
The Pierre, A Taj Hotel, New York
Midtown
The Peninsula New York
The Peninsula New York
#36 of 464 in New York City
4.5 of 5 bubbles 1,003 reviews
Midtown
The St. Regis New York
The St. Regis New York
#32 of 464 in New York City
4.5 of 5 bubbles 607 reviews
Show Prices
Show Prices
Show Prices

Been to The Ritz-Carlton New York, Central Park? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about The Ritz-Carlton New York, Central Park

Property: The Ritz-Carlton New York, Central Park
Address: 50 Central Park South, New York City, NY 10019
Phone Number:
Location: United States > New York > New York City > Midtown , Manhattan
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
#6 Spa Hotel in New York City
#21 Romantic Hotel in New York City
#32 Luxury Hotel in New York City
#45 Family Hotel in New York City
#98 Business Hotel in New York City
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — The Ritz-Carlton New York, Central Park 5*
Number of rooms: 259
Official Description (provided by the hotel):
While constantly on the cutting edge, it is timeless tradition that makes New York City a favorite destination for so many. And whether it is taking afternoon tea in Star Lounge, or joining the noontime ritual of feeding the Central Park carriage horses across the street, guests of The Ritz-Carlton New York, Central Park will find tradition stands elegantly proud on Central Park South. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Expedia, Marriott, Travelocity and Jetsetter so you can book your The Ritz-Carlton New York, Central Park reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Ritz Carlton New York City
Ritz New York City
New York City Ritz Carlton
Ritz Carlton Central Park
Ritz Carlton Manhattan

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing