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“Nyma - very good hotel and location overlooking empire state building”

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nyma, the New York Manhattan Hotel
Ranked #325 of 466 Hotels in New York City
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2,739 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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English first
New York
1 review
Reviewed June 15, 2013

The NYMA hotel is clean, rooms small but adequate, we had problem with TV which couldn't be resolved, so were moved without question to another room. Had great view of Empire State building from our window. Breakfast is good, and plenty of choice for continental breakfast. The hotel is very central and close to a subway. Overall we were very satisfied.

  • Stayed June 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Easytobook.com

Helpful?
Thank Robert K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Napoli
Level 5 Contributor
54 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
Reviewed June 9, 2013

My experience here was not so good, for sure under the average. The hotel itself was nothing special, clean for sure but rooms pretty small and with anything that could highlight the hotel in any way. Location is good, in little korea, with good connections with public transportation. The bigger problem was the staff: always unfriendly, when we arrived they tried to give us a room we didn't book (2beds instead of one king size), trying to tell strange stories about customers leaving water on and flooding the rooms.. We were a couple, then refused, then they proposed to stay one night in a twin bed room, then moving for the other three nights in the room we were expecting to have. No excuses, just "you have to accept it". Then I made clear we wanted to change room after the first night, but understood they didn't want so, then, what happened: the morning after our check in, we had to fight to have our room, and anyone helped to move luggages. Hotel in the average, with a very bad service.

  • Stayed May 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Seadream1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
applecorehotelsstaff, Marketing & E-Commerce Associate at nyma, the New York Manhattan Hotel, responded to this review, June 18, 2013
Dear Seadream1,

Thank you for your review. We’re sorry you did not enjoy your experience and apologize for the inconvenience. Our staff is trained to be as friendly and helpful as possible and we will continue to work with them to ensure our guests’ comfort. We apologize for not getting the room type you requested. When you arrived there was a leak in your room, so we could not rent it out to you. Again, we apologize for this inconvenience.

The majority of guests who stay with are very satisfied with their stay. We offer many free amenities that aren’t available in all New York hotels like free WIFI, domestic phone calls, and breakfast.

We hope you will give us another chance if you’re visiting New York in the future.

Liz from Apple Core Hotels
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
UK
Level 4 Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed June 7, 2013 via mobile

At the NYMA nothing was too much for you, ok we had a few minor things that irritated us, ie lifts first thing and the cards getting disabled and having to move rooms because they was putting in quieter air con! So not a bad thng. Room just the right size, functional and very clean especially the bathroom!
Good for Penn station and Hereld square station if your coming via the metro E then its here or Penn street 2 blocks straight up from here.
Steer clear of the 2nd and lift areas (ie 301,401 etc as it can get noisey) i wish some customers was as considerate as the hotel was !!

Stayed June 2013, traveled as a couple
Helpful?
Thank lynchnigel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Elkton, Maryland
Level 6 Contributor
108 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
Reviewed June 7, 2013

I had booked my reservation on Expedia. I wanted a hotel in midtown on either the east or west side and this one seemed to fit the bill price-wise. I arrived at the hotel early in the morning to check my bags and then headed off to my appointments. When I returned around 4 pm or so and told the gentleman at the desk my name and showed him my voucher I was told that the reservation had been cancelled the day before because my credit card was declined. I was aghast, since this has never happened to me before. I looked at the sheet he presented to me and the card numbers that had been sent to him by Expedia did not match any of mine. I immediately called Expedia to find out what they had done, since I was told by the man that I could have a room, but at a higher price than the one I had reserved. It was Expedia's error (so I warn you all to be careful if you book with them that this could happen to you!). I had the customer service woman speak with the hotel rep and it was resolved. So, unfortunately, things did not begin on a good note. However, the desk clerk was very kind ultimately and provided me a room with 2 beds (a friend had joined me) at the same rate.
The room was fine (509). I had some difficulty getting my room card to open the door, but once I achieved that all went well. The room was very clean. The beds were quite comfortable with 2 pillows and a duvet. The television is a large, flat-screened TV and if you like sports channels you will be delighted by all the selections available to you. I did not realize it, but I was told that you can phone anywhere in the US from your room at no charge. That is quite a nice feature! Also, the wifi is provided at no charge. The bathroom, although small, had a nice supply of towels and the green tea shampoo was lovely. (Caution: I did not have my glasses on and assumed that the white substance in the bottle next to the shampoo was hair conditioner. It was not!!!!! It was body lotion.
What I loved about this room was that it looked out onto a lovely outdoor balcony. Normally in NYC having any sort of view is not common, so this was an added treat.
I did not realize when I booked this hotel that breakfast is included. I was there on a weekday and it was available from 6-10am. The wonderful gentleman who services the area was a delight! He made my day: when I asked him if he was having a good day he responded that it was wonderful and that tomorrow would be even better, and so on.... What a fine message!
At the self-serve breakfast there were many cereals, breads (with a toaster), muffins, fresh fruit and juices, hard boiled eggs and coffee/tea/hot chocolate to choose from. The area is very clean and pleasant. It also makes it easy to speak with other guests if one is so inclined. It appeared that many different languages were being spoken at the hotel.
It is right in the center of "Koreatown" and so it is surrounding by many restaurants.
It is a good choice for someone not wanting to spend $300 or more for a single night in NYC.

  • Stayed June 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank qhdesigner
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed June 2, 2013

I chose this hotel based on location and the write up in Fromers. I was on a trip with my 2 adult daughters so I took a room that had 2 double beds. The room had a flat screen tv, fridge & microwave. (You need to request the appliances if you want them, which I did over email)
The room was not very big but it was clean and the shower had good pressure. The point of NYC is not to sit in the hotel so it met our needs. There were only 2 things; bathroom fan didn't work nor did the hair dryer. However I didn't mention either-I was convinced though that they would have done whatever needed to solve it. They were very accommodating and friendly. I recommend this hotel. It's clean and conveniently located to Times Square, Empire State, Macy's, subways and Penn Station.

  • Stayed May 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Candicedk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about nyma, the New York Manhattan Hotel

Property: nyma, the New York Manhattan Hotel
Address: 6 W 32nd St, New York City, NY 10001-3802
Location: United States > New York > New York City > Midtown , Manhattan
Amenities:
Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi )
Hotel Style:
#224 Family Hotel in New York City
Price Range (Based on Average Rates): $$
Hotel Class:3 star — nyma, the New York Manhattan Hotel 3*
Number of rooms: 171
Official Description (provided by the hotel):
The newly renovated nyma offers clean and elegant accommodations with free wireless Internet access, flat screen TVs, a fitness center, complimentary continental breakfast, free calls within the US and a lot more! ... more   less 
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Also Known As:
Manhattan Red Roof Inn
Red Roof Inn Manhattan
Red Roof Inn New York City
New York City Red Roof Inn

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