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“Surpassed my high expectations!”

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Library Hotel by Library Hotel Collection
Ranked #6 of 468 Hotels in New York City
Certificate of Excellence
Reviewed April 27, 2014

I didn't know this hotel existed until I found it on Trip Advisor. I booked it based on the outstanding reviews it had and the fact that I love books and thought the concept was unique. Trip advisor is spot on with this one, it is high quality and it surpassed my high expectations. The staff was very welcoming when we arrived. We enjoyed the wine and cheese reception which offered a generous variety of nuts, fruits, cheeses and crackers. The room where this is held is open 24 hours. We returned later after dinner to relax with a cup of hot tea before bed. Upon returning to our room, we found lovely jazz music playing and our bed turned down with some chocolates. The breakfast offered a good selection with lots of cut up fresh fruit and hard boiled eggs. It had more variety than the standard continental fare. I loved having a place to go to in the hotel other than our room that provided us with much comfort with food, drinks and plenty to read. I hIghly recommend!

Stayed: March 2014, traveled as a couple
Thank Bhappy122
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviewed April 24, 2014

We have stayed in many fine hotels over the years but none has come even close to The Library Hotel.

This was our second visit and this time we took elderly parents with us; they are still raving about the hotel. Level 2 is a great place to debrief over a coffee or glass of wine, or just the place for a spot of quiet reading and the fact that you can grab a coffee anytime you like, is a real bonus.

I can honestly say have never met better staff than the guys at the Library Hotel. They are actually interested in you as a person and will go out of their way to make sure your stay is everything you want it to be. They give you great tips on where to eat and step by step instructions on how to navigate the Subway and bus services. They will also book tours or check on tour times if required.

But one of the things they do that no one else does is take the time to learn your name! I know that we Australians are an informal lot, but most of us like to say hi as you enter or leave or have a chat about what you did that day. These guys are engaging and interested in what you do; and they even have a sense of humour!

My daughter has issues with sleeping in fold out beds- so much so that often its mum or dad who score the fold out. When we came home one night, the guest services lady had made up the sofa and put all my daughters treasured dolls and teddies against the pillows. The bed looked just like home and she gladly went to bed and slept in the fold out for the 5 nights of our stay. That lady knows what it takes to make a room a home; the fact that she works at this hotel does not surprise me at all. That level of thoughtfulness and service is indicative of what you see every day from the staff at the Library Hotel. So many great staff but special shout out to Billy and the dashing Tim.

Yes, the elevators get cramped, thats because the hotel is so good that everyone wants to stay there! To the able bodied sooks who stood at the elevator whinging that it took 10 mins to get a lift to the second floor: seriously, its one floor- take the stairs!

We highly recommend the Library Hotel to everyone!

Room Tip: We had 2 rooms which were accessed by an outer door. You could lock the outer doors and leave the in...
  • Stayed: April 2014, traveled with family
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5  Thank Bellsie17
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 24, 2014

From the moment we arrived we found the Library Hotel absolutely fabulous. The hotel was an oasis in the hustle and bustle of the city. The breakfast was a bonus and was just what was needed to start a day site seeing, the hot drinks and pastrys were also available, nice for a pit stop when returning after a full day. The room was comfortable with air conditioning, the only down side was the constant road noise but ear plugs did the trick and something that is a price to pay for the excellent location.

Room Tip: Choose a room on a higher floor this may reduce the road noise.
  • Stayed: April 2014, traveled as a couple
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Review collected in partnership with this hotel
1  Thank Suzanne P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 22, 2014

The Library Hotel is first rate. We stayed for five nights, found the location to be excellent, the staff first class and the breakfast and evening wine and cheese very welcome. The rooms are a little on the small side but do contain all you need and are quite well set out, the lifts can be very busy especially with a 14th floor bar open to all but the compensations of location staff and refreshments make up for this. Wi-Fi is included. The street is a little noisy but we couldn't hear any noise from other rooms. Totally recommend, although be warned this level of service comes at a price but then again so does any accommodation in New York.

  • Stayed: April 2014, traveled as a couple
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1  Thank FromGB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 22, 2014

This hotel was wonderful from start to finish. The staff were fantastic but not obtrusive and we felt very special on our honeymoon. Cheese and wine every evening was a treat and the nightly turn down with music playing as we came in from a night out was a lovely addition. Five stars.

  • Stayed: April 2014
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1  Thank Akitallica
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 17, 2014

We stayed for 6 nights in April. Being a Library themed hotel, you get a sense of relaxation and class. The rooms were comfortable and thoroughly cleaned daily. The 24 hour access to tea/coffee and pastries was much needed and appreciated after long days sight seeing in New York. All staff were extremely helpful and professional. We will definatley return to the Library Hotel.

Stayed: April 2014, traveled as a couple
Thank Shaun K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 15, 2014

Stayed for 4 nights in April. The rooms are perfect size as you are hardly in them and have everything you could need. The bonus of breakfast and evening wine and cheese was well welcomed. As someone who is on a gluten free diet I was not expecting much but I asked on the first morning and the staff made sure they had some. Staff were very friendly and helpful will def stay here again.

  • Stayed: April 2014, traveled as a couple
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Thank familydenn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Library Hotel by Library Hotel Collection

Address: 299 Madison Avenue, New York City, NY 10017-6298
Phone Number:
Location: United States > New York > New York City > Midtown , Manhattan
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#1 Business Hotel in New York City
#3 Romantic Hotel in New York City
#5 Family Hotel in New York City
#5 Luxury Hotel in New York City
Price Range: $286 - $581 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Library Hotel by Library Hotel Collection 4*
Number of rooms: 60
Official Description (provided by the hotel):
The Library Hotel boasts over 6000 hand-selected books organized by the Dewey Decimal System. With a very central midtown Manhattan location, the hotel is within walking distance of The New York Public Library, Grand Central Terminal, The Empire State Building and Times Square, to name just a few. Take advantage of The Library Hotel Collection’s signature Continental Breakfast Buffet and evening wine and cheese reception in our Reading Room. Cappuccino, water, fruit, cookies and pastries are available in this space for our guests 24 hours a day. Also included with your reservation is complimentary WiFi and passes to the nearby New York Sports Club. Visit our indoor and outdoor rooftop, Bookmark’s Lounge, for literary themed cocktails and small plates. ... more   less 
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Also Known As:
Library Hotel New York City
The Library Hotel

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