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“Wonderful time”

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The Bryant Park Hotel
Ranked #12 of 470 Hotels in New York City
Certificate of Excellence
Reviewed March 27, 2014

If you come to NY, this is the place to stay! Great location. The staff is extremely helpfull and friendly! We had some problems with our flight and the manager took care of everything! The room was very clean, comfortable and quiet. The bathroom was luxurious. This was one of the best hotels we've ever stayed in.

  • Stayed: March 2014, traveled as a couple
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Thank BDoo00946
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BryantParkHotel, Director of Front Office and Guest Services at The Bryant Park Hotel, responded to this reviewResponded March 28, 2014

Thank you so much for giving us a 5 star rating and for your amazing praises regarding the staff. I am happy to hear that the Manager was able to help you during a stressful time. We all hope you come back soon. dsumner@bryantparkhotel.com

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1,873 - 1,879 of 3,786 reviews

Reviewed March 27, 2014

Before we even arrived in NYC the staff at the Bryant Park Hotel are welcoming! Emails were responded to efficiently, restaurant reservations were made and there was nothing that was any trouble at all. Wonderful staff! From the moment we stepped out of the taxi it just got better, everyone was friendly, helpful and seemed genuinely happy to see us. The welcome in our room was above and beyond.. birthday balloons and a bottle of bubbly welcomed us for our birthday celebrations. So much care and thought was very much appreciated. It is our second time to stay in Bryant Park and with service and amenities like this we won't ever stay anywhere else. Rooms were spacious, clean, a great view of Bryant Park, everything we could have wanted for. Keep up the good work everyone! A pleasure to stay with you.

  • Stayed: March 2014, traveled as a couple
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Thank Eithne M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BryantParkHotel, Director of Front Office and Guest Services at The Bryant Park Hotel, responded to this reviewResponded March 28, 2014

Happy Birthday! So glad that we were able to help create some wonderful memories. We love celebrating special occasions so please come back again and bring your friends and family. Your praises about the staff were very thoughtful especially regarding housekeeping, they work so hard and it is so nice to see them get recognized. dsumner@bryantparkhotel.com

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Reviewed March 26, 2014

We really enjoyed our stay at the Bryant Park Hotel and would highly recommend it to anyone seeking a central location, clean and comfortable rooms and excellent customer service. Located right next to Bryant Park and the New York Public Library it is only a couple of blocks away from Times Square and the Empire State Building etc. Our room was a little on the small side, but well furnished, extremely clean and exceptionally comfortable. The bathroom was equally well equipped, and our only complaint would be that we couldn't get hot water the first night (after 11pm). The staff really were wonderful, helpful and diligent and we couldn't have asked for better. Next time we would go for a slightly bigger room, with a better view, but all in all we enjoyed our stay very much.

  • Stayed: March 2014, traveled as a couple
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Thank LysBDA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BryantParkHotel, Director of Front Office and Guest Services at The Bryant Park Hotel, responded to this reviewResponded March 27, 2014

I am so glad to hear that you had a great stay. Your praises regarding the cleanliness were immediately shared with our Housekeeping Department. They work so hard and it is really nice to see them receive such great recognition. My apologies for the water temperature, I am happy that it did not have a negative impact on your experience. I hope you come back soon, all the best Darren; dsumner@bryantparkhotel.com

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Reviewed March 26, 2014

Highly recommend the Bryant Hotel in NYC. The staff are exceptional - friendly, informed and caring. All our needs were taken care of with great efficiency and attention. The suite was wonderful - clean, livable and yes, the bathroom was best of any hotel I have been in. The tub, bath products and, well, the tub is amazing. Just what is needed after a tourist day of shopping, museum wandering and theatre.

The location is spectacularly convenient and looking out over Bryant Park with Christmas lights, (first visit), and spring beginnings, (this visit) made it all the more special. The price point is definitely well suited to the location and compared to what I have paid on past trips, it is great value for NYC.

Lynda H.

Room Tip: Corner suites are amazing, quiet for NYC which is a joy.
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  • Stayed: March 2014, traveled with friends
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Review collected in partnership with this hotel
Thank Lynda337
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BryantParkHotel, Director of Front Office and Guest Services at The Bryant Park Hotel, responded to this reviewResponded March 27, 2014

Thank you for your praises. You visited us during one of the most beautiful times of the year. I hope you return during the summer when the park is transformed into an tranquil oasis of gardens and bright green grass. It’s a great time to picnic and even watch a movie in the park. Hope to see you soon. dsumner@bryantparkhotel.com

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Reviewed March 26, 2014

We loved this place. We had to travel with our four month old and we had a thoroughly enjoyable experience. I've never been greeted and treated by so many friendly, helpful people. The room was comfortable and quiet. Room service food was delicious. Valet service was great. We definitely will stay here again! They make you feel really welcome.

Stayed: March 2014, traveled with family
Thank Tami505
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BryantParkHotel, Director of Front Office and Guest Services at The Bryant Park Hotel, responded to this reviewResponded March 27, 2014

Thank you for giving us a 5 star review! I am so glad that you and your family had such a great stay and will be back. I couldn’t wait to share your praises with the Doormen and Private Dining. Thank you again and hope to see you soon. Darren dsumner@bryantparkhotel.com

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Reviewed March 25, 2014 via mobile

We highly recommend the Bryant Park Hotel because it more than exceeds the requirements for a perfect hotel in NY- great rooms, excellent service and a convenient location. The super clean rooms feature high ceilings, upscale, uncluttered decor and excellent amenities. Every staff member exhibits a friendly demeanor and is genuinely happy to assist in any way. The hotel is a short walk to many popular areas of the city and is across from Bryant Park which is a lovely oasis in the city offering a variety of interesting activities year around. We look forward to our next stay!

Stayed: March 2014, traveled as a couple
Thank Voyageons7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BryantParkHotel, Director of Front Office and Guest Services at The Bryant Park Hotel, responded to this reviewResponded March 27, 2014

Thank you for giving us a 5! We are very fortunate to have an amazing staff that really loves their jobs. I promise all of your praises will be shared with everyone. I am happy to hear that you will return and if I can ever be of assistance please let me know. dsumner@bryantparkhotel.com

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Reviewed March 24, 2014

Our stay at The Bryant Park Hotel was wonderful and was among our best trip to NYC that we have ever had for many reasons. For starters, we were warmly greeted with cheerful smiles from the doorman to front desk to the concierge immediately upon arrival. The room was spacious and immaculate. The bathroom has a huge tub and a walk-in shower that had a lovely spray and done in sandstone that was chic and professional. From the big towels, robes and slippers it was all super soft and comfortable. Our view overlooked Bryant Park and we had a king room suite that included a couch, desk, Bose sound system and all the amenities that you could want. The one thing that is most impressive was the service and care that we were given. Everyone was super professional, kind and helpful. Nicole was the best at the front desk and Sara is an amazing concierge. She set us up for a steak/seafood dinner at Benjamin, clubbing for the older crown (all within walking distance) with passes and even looked up wine bars for us to visit and research as we offhandedly discussed our upcoming wine tasting room opening. She did this all on her own without us even asking! The doormen (Luis and Kevin) were fantastic and treated us with great care. The fantastic location was the initial reason for the reservation the service and love we were shown will be the reason for coming back again and again.

Room Tip: Ask for a view of Bryant Park.
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  • Stayed: March 2014, traveled as a couple
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Thank Elizabeth M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BryantParkHotel, Director of Front Office and Guest Services at The Bryant Park Hotel, responded to this reviewResponded March 27, 2014

WOW!! What a wonderful review. Nicole, Sarah, Luis and Kevin had huge smiles on their faces when I showed them your review. They all work so hard and it is so nice to seem them get recognized. Thank you so much and please come back soon. dsumner@bryantparkhotel.com

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Additional Information about The Bryant Park Hotel

Address: 40 West 40th Street, New York City, NY 10018-2602
Phone Number:
Location: United States > New York > New York City > Midtown , Manhattan , Murray Hill
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style:
#5 Business Hotel in New York City
#6 Romantic Hotel in New York City
#11 Luxury Hotel in New York City
Price Range: $256 - $709 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Bryant Park Hotel 4*
Number of rooms: 128
Official Description (provided by the hotel):
The Bryant Park Hotel, NYC's Fashion Address is nestled conveniently between 5th and 6th avenue across from the famous Bryant Park and a 5 minute walk to Times Square and 5th Ave shopping. We are now offering free in room wired and wireless internet. With casual elegance, pristine rooms and impeccable service. The Bryant Park Hotel staff anxiously awaits your arrival. ... more   less 
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Also Known As:
Bryant Park New York City
Bryant Park Hotel New York

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