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“Fabulous hotel amazing staff” 5 of 5 bubbles
Review of The Bryant Park Hotel

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The Bryant Park Hotel
Ranked #12 of 467 Hotels in New York City
Certificate of Excellence
Cork
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Fabulous hotel amazing staff”
5 of 5 bubbles Reviewed February 23, 2014

Had a fabulous stay with my wife- many thanks to the amazing staff-doormen,reception staff and Sarah the concierge who made everything so easy for us and whose attitude was top class.

Location is fantastic and the happy hour a particular highlight!!!

Room had a wonderful view and was wonderful.

Looking forward to returning soon!!!!

  • Stayed February 2014
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Aidan K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BryantParkHotel, Director of Front Office and Guest Services at The Bryant Park Hotel, responded to this review, February 24, 2014
Thank you for giving us a 5! I am so glad that you enjoyed your stay and that our staff took such great care of you both. I couldn’t wait to share your praises with the Doormen, Front Desk, Sarah our Concierge and The Cellar Bar. Everyone works so hard and it is so nice to see them receive such wonderful recognition. I hope you come back soon! Darren dsumner@bryantparkhotel.com
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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3,406 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (749)
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English first
Boston, Massachusetts
Level Contributor
209 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
5 of 5 bubbles Reviewed February 23, 2014 via mobile

A Very nice place. Good service, an excellent location, near the NY Public Library. Modern rooms, great linens and towels, comfy bed. I ended up in a room near the elevator, but it was spacious, quiet and very neat.
A surprisingly room place for NYC. Not inexpensive
, but worth it.

Stayed February 2014, traveled solo
Helpful?
Thank Buppa1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BryantParkHotel, Director of Front Office and Guest Services at The Bryant Park Hotel, responded to this review, February 24, 2014
We greatly appreciate your praises about our service, cleanliness, decor and location. I hope you come back soon! Thank you so much. Darren dsumner@bryantparkhotel.com
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Buffalo, New York
1 review
5 of 5 bubbles Reviewed February 22, 2014

I travel to NYC frequently for work and always prefer to stay at the Bryant Park Hotel. On my recent stay, as I enjoyed the fresh brewed coffee that was just brought to my room, I looked around and thought how staying in this room for even just that one night felt like a mini vacation." The bedding is luxuriously indulgent. The staff is incredibly friendly and accommodating. I felt like a celebrity. Staying at the Bryant Park feels as friendly and welcoming as coming home but not just any home, the home of a movie star. I'm traveling back to NYC again this week and have already booked my stay at the Bryant Park Hotel.

Room Tip: Junior suite overlooking Bryant Park lets you capture the atmosphere of NYC with the comfort of luxu...
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  • Stayed February 2014, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with this hotel

Helpful?
Thank Mary Ellen O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BryantParkHotel, Director of Front Office and Guest Services at The Bryant Park Hotel, responded to this review, February 24, 2014
Thank you for giving us such a wonderful review! You are a celebrity to us! Next time I may even alert the paparazzi that you have arrived. Your praises about our staff and accommodations were shared with everyone and you put lots of smiles on our faces. We can’t wait to welcome you back, if I can ever be of assistance please let me know. Darren dsumner@bryantparkhotel.com
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Buenos Aires
Level Contributor
29 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
4 of 5 bubbles Reviewed February 21, 2014

The Bryant Park hotel was a great experience. The hotel is beatiful, outside and inside. Very modern design inside in a beatiful old building. The staff is helpfull and services in general very good. The restaurant KOI spectacular. The lounge bar so black and red. Really a complete New York experience in itself.
We were unlucky with our room, which must be the smallest in the hotel, with a small window looking at some inside part of the buildng. Yet so, all inside the room was very nice, very practical, bathroom neat and clean and ammenities excelent.
Location of the hotel is great, and you have the amazing Bryant Park in front, for lunches and films and hanging around.
I would definitively go back and hope to get lucky and get a park view room!

  • Stayed May 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank ConnieT1970
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BryantParkHotel, Director of Front Office and Guest Services at The Bryant Park Hotel, responded to this review, February 24, 2014
Thank you for taking the time to share your experience. I am very happy to hear that you enjoyed our staff, Koi and The Cellar Bar. I really appreciate your praises regarding the cleanliness, our Housekeepers work so hard and it is so nice to see them receive recognition. I am glad to see that on your next visit you will book a room with a park view, you will definitely have an even better experience. Please let me know if I can ever be of assistance, I am looking forward to welcoming you back. Darren dsumner@bryantparkhotel.com
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Charlotte, North Carolina
Level Contributor
5 reviews
5 of 5 bubbles Reviewed February 21, 2014

My daughter and I shared a wonderful weekend in NYC with a friend and her daughter. The Bryant Park Hotel made that weekend the perfect backdrop. We were within walking distance of all the 5th avenue stores, the Rockefeller Center, Central Park, Times Square and just a $10 cab ride down to Soho, Union Square, etc. We also hopped the subway since there is a stop at the end of the block. We enjoyed breakfast every morning at the organic cafe a few doors down. Our window overlooked the ice skaters in Bryant Park and the beautiful architecture of the New York Public Library. The concierge was so helpful and made our dinner reservations both nights. The entire experience was perfect and the Bryant Park staff is a big reason for that!!!

Room Tip: The architecture of the building makes for a unique array of rooms. I think the higher rooms are de...
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  • Stayed February 2014, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with this hotel

Helpful?
Thank pbj0607
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BryantParkHotel, Director of Front Office and Guest Services at The Bryant Park Hotel, responded to this review, February 24, 2014
WOW! What a great review. I am so glad to hear that we helped to create some wonderful memories for you and your daughter. You offered the readers some wonderful tips and I am sure they can really appreciate it. I hope you both come back again soon; maybe you can make this an annual tradition and we can provide the same room you had to make you feel even more at home. Darren dsumner@bryantparkhotel.com
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cambridge, United Kingdom
Level Contributor
62 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
3 of 5 bubbles Reviewed February 20, 2014 via mobile

I like this hotel and stay here often. I guess someone has got to have the room that faces out onto the brick wall and this time it was my turn - i have three windows, all of which face brick walls... My real annoyance was with the check-in desk that said "we have a lovely spacious room for you" - technically accurate I guess but even in the middle of the day its pitch black in here.

Stayed February 2014, traveled on business
Helpful?
3 Thank chrisp20
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BryantParkHotel, Director of Front Office and Guest Services at The Bryant Park Hotel, responded to this review, February 21, 2014
I am so glad that you like our hotel and keep coming back. I see that you booked a room facing the back of the building and when booking this type of room there is no view of the park. When booking a room without a view the exact location of the room depends on what is available at the time. I wish you had reached out to us and possibly we could have changed your room, many guests actually feel those types of room are the most quiet. It is difficult to guarantee a specific room facing the back of the building, but I promise if you reach out to my directly I will try my best to ensure that the room facing the back is more desirable. Of course, if you book a room with a view you will never have to worry. Thank you Darren dsumner@bryantparkhotel
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tennessee
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 bubbles Reviewed February 20, 2014

I was in NY for a business trip. It snowed and my flight was cancelled. I checked to make sure I could stay another night if I could not get rescheduled. I did get rescheduled and the hotel charged me $100 for an early check out. I did check out on time but was still charged. I thought the circumstances were enought to waive the fee. It was not worth arguing but I believe unnecessary.

Room Tip: road noice kept me awake - I was on the 18th floor
See more room tips
  • Stayed February 2014, traveled on business
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with this hotel

Helpful?
Thank mocs89
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BryantParkHotel, Director of Front Office and Guest Services at The Bryant Park Hotel, responded to this review, February 21, 2014
Thank you for sharing your experience. I can only imagine how stressful it must have been for you to worry whether or not you would make your flight due to the weather. You mentioned that we charged you $100 for an early departure fee and quite honestly $100 is not worth losing you as a guest. Please contact me directly so that I can reimburse you. We would love to have you back and I promise to restore you faith in us. Darren dsumner@bryantparkhotel.com
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Bryant Park Hotel

Property: The Bryant Park Hotel
Address: 40 West 40th Street, New York City, NY 10018-2602
Phone Number:
Location: United States > New York > New York City > Midtown , Manhattan , Murray Hill
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style:
#5 Business Hotel in New York City
#6 Romantic Hotel in New York City
#9 Family Hotel in New York City
#10 Luxury Hotel in New York City
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — The Bryant Park Hotel 4*
Number of rooms: 128
Official Description (provided by the hotel):
The Bryant Park Hotel, NYC's Fashion Address is nestled conveniently between 5th and 6th avenue across from the famous Bryant Park and a 5 minute walk to Times Square and 5th Ave shopping. Get a glimpse into the Cellar Bar, home to a number of fashion week parties and well known celebrity haunt. We are now offering free in room wired and wireless internet and Open Bar for all hotel guests, Mon - Fri from 5 -6pm. With casual elegance, pristine rooms and impeccable service. The Bryant Park Hotel staff anxiously awaits your arrival. ... more   less 
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Also Known As:
Bryant Park New York City
Bryant Park Hotel New York

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