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“Exceptional”
Review of Hotel Chandler

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Hotel Chandler
Ranked #133 of 467 Hotels in New York City
Certificate of Excellence
Iford
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Exceptional”
Reviewed April 23, 2014

Our stay here was 100% faultless. EVERY member of staff was courteous and friendly. They ensured that our stay was perfect. This was my ninth trip to NYC and this is the finest hotel I've stayed in.
If I have to say anything negative about the hotel, the lifts are slow! That's it. Stay here, you won't be disappointed.

  • Stayed April 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
2 Thank Jack B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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3,357 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (362)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
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  • Dutch first
  • English first
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English first
Ennetbuergen, Switzerland
1 review
Reviewed April 21, 2014

Excellent service of the door staff and the front desk. Rooms are small, but you have everything needed. Hotel is well placed at 31st Street betwen Madison and 5th Av.
Sleep quality was restricted due to construction works at the 31st Street.

  • Stayed April 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank heinz_risi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Rafael, California
1 review
Reviewed April 20, 2014

Lovely hotel, very good location, but the best part is their excellent guest service! Everyone - doorman, front desk, maids-- are so helpful, kind and friendly! We will absolutely stay here the next time we are in NYC.

  • Stayed April 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Terri B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oslo
1 review
Reviewed April 19, 2014

This was one of the best hotel expericences I have had. The staff was friendly the hotel is just beautiful and very central. There was a leak from the room above into my bathroom but it was put into order almost before I noticed anything had happened. I was really impressed with how fast and friendly this was sorted out. I will definetly stay at this hotel if I visit New York again.

  • Stayed April 2014, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Nina Elisabeth L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Johannesburg
1 review
Reviewed April 17, 2014

This hotel is perfect.
Close to the metro. A few minutes walk from lovely restaurants.
Staff are so friendly and warm

It is a small hotel which makes it more intimate.
Really enjoyed our stay!
Thank you to the hotel staff. Especially David

  • Stayed April 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Gabriella M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sound Beach, NY
Level 5 Contributor
52 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed April 17, 2014

My husband and I stayed one night at this hotel when we were in town for Tartan Day. The hotel is beautiful, very clean, and the staff is incredibly nice and efficient. The room was quite nice and had a very pretty tiles bathroom. They also had Molton Brown toiletries, I love that brand! We would stay here again in a heart beat.

  • Stayed April 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TravlinFoolG
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed April 16, 2014

The hotel is in a great location. It was clean and quiet and the staff were very friendly. The doormen were great to hail cabs for us. They ran down the street to get them. I'll definitely stay again.




  • Stayed April 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
1 Thank Irene D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Chandler

Property: Hotel Chandler
Address: 12 East 31st Street, New York City, NY 10016-6702
Phone Number:
Location: United States > New York > New York City > Midtown
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#33 Business Hotel in New York City
#68 Romantic Hotel in New York City
#101 Family Hotel in New York City
#108 Luxury Hotel in New York City
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — Hotel Chandler 4.5*
Number of rooms: 148
Official Description (provided by the hotel):
Set close to the Empire State Building, Madison Square Park, Penn Station and Times Square there is a secret, elegant and classical gem: Hotel Chandler. Hotel Chandler provides a timeless sense of luxury in its original 1905 architecture. Every guest is shown an intimate and personalized style of service, with quiet concern and pride. Located on 31st Street between Madison and Fifth Avenues with in a few minutes of all public transportation and all that New York City has to offer. Hotel Chandler is located in the heart of it all! ... more   less 
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Also Known As:
Chandler Hotel New York City
Hotel Chandler New York

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