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“Re-sold my guaranteed, prepaid room” 1 of 5 stars
Review of Club Quarters Hotel, Midtown

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Club Quarters Hotel, Midtown
Ranked #222 of 479 Hotels in New York City
San Diego, CA
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Re-sold my guaranteed, prepaid room”
1 of 5 stars Reviewed July 16, 2014 via mobile

I booked a room and paid for it on hotels.com knowing I just needed the room for a few hours of sleep when I arrived after taking a red eye flight. They sold out the hotel, including my guaranteed room. So I showed up at 6am for a couple of hours sleep and a shower before a long day of meetings with no place to stay. They offered me a dirty room where the guest had checked out early, but I really could have used a quick cat nap before a long day. The front desk person seemed to think it was not that big of a deal. Trying to get my money refunded...

Stayed July 2014, traveled on business
Helpful?
1 Thank kurtw
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (177)
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English first
Washington, DC
Level Contributor
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed July 12, 2014

Traveling to NYC with two teens, I was looking for a no-frills hotel. The price on this one was easily $100 lower/night than any other hotel in Times Square, so I booked it not expecting much. I was positively surprised! The teens are sharing a good sized room with a King bed, and I sleep in slightly smaller one with a Queen bed. Rooms are clean, bed lines and furniture/over all decor is pleasant and modern, and there are a lot of freebies (free coffee and water to take with you, free wifi, free "better sleep kits" with eye mask, earplugs, scented oil etc., free yoga mats delivered to room). The staff goes out their way to make you comfortable. When traveling for business, I usually stay at high end hotels and I must say the staff here is better than in most Ritz Carton properties! (Dr. Mike at the bar knew how to fix up a tired Mom after a long day...) Don't expect a view from any of the rooms, and I did wake up at 4 AM when the carbage truck came through to collect trash from the street (not the hotel's fault, and it is NYC after all). Overall, this little gem of a hotel is worth every penny in the middle of otherwise overpriced touristy part of town. If you are looking to get most value for your money, this place is it.

  • Stayed July 2014, traveled with family
    • 3 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
2 Thank DCGal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
4 of 5 stars Reviewed July 11, 2014

When i arrived, I noticed how professional Angela was and very helpful. She even let me choose which room and let me see it in person. Impressive front desk person. I particularly like the hang out area with a big fireplace and complimentary snacks and drinks. I strongly recommend this hotel and its sisters'

Room Tip: ask for the street view.
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  • Stayed July 2014, traveled with friends
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank Petra S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Washington DC
Level Contributor
34 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
5 of 5 stars Reviewed July 6, 2014 via mobile

We stayed at this hotel for 1 night over the 4th of July weekend after staying at the Hilton on 6th and 54th. After staying in a huge hotel which spans a block, I was apprehensive of checking into CQ. However, my fears were quickly allayed and we loved this cute hotel within a stone's throw from the Rockefeller plaza. This hotel is more in the pod style, where rooms are small, but have all the basic necessities one can ask for. In two occasions, I needed some assistance from the front desk. Both times they were very courteous and quick in their response. The best part of this hotel is how they have spent the money on what adds value to the customer. For example, instead of having a fancy lobby, they lounge for the guests to meet their friends over a cup of complimentary coffee or filtered water. The lounge is open 24/7, so u can have your coffee and re-fill your water bottle with filtered water while printing your boarding pass without going to different floors and using ure hotel key for access for basic stuff. The other unusual perk of this hotel is that apart from free wifi in rooms, u can actually borrow Ipads. I did not have to borrow, but the fact that someone thought about adding that as a perk gets my respect. There is a restaurant on site. But honestly who needs a restaurant on site in midtown. You are better off walking in any direction outside the hotel at any hour to grab hamburgers to humus. We absolutely pigged out on the street food that is omnipresent in Midtown. Overall, two thumbs up.

Stayed July 2014
Helpful?
2 Thank panditjee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Anaheim, California
Level Contributor
26 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed July 6, 2014

I stayed for four nights in a standard room, queen bed and the room was a nice size for a single person or a couple. Only one chair, no refrigerator or microwave - but I was attending a conference where the meals were provided so it was fine for me. Plenty of restaurants close by. Staff is friendly and helpful, the hotel and my room were very clean and well maintained. I was on the 12th floor in the back with a nice view of the buildings on 44th St. and further south. No street noise, but the a/c unit on top of the building was on constantly. Some people would consider that background or white noise that helps cover the other sounds of the city, I had to use earplugs. That's really my only complaint, can't comment on the hallway noise because I didn't seem to have neighbors on either side. It's a great location for those who like to walk, close to Grand Central for transportation, a few blocks from Time Square, Empire State Bldg, etc.

  • Stayed July 2014, traveled on business
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank dstravel2012
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New Haven, CT
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed July 6, 2014

Club Quarters is a great hidden gem in NYC. It is just a few blocks from Times Square, Rockefeller Center, 5th Avenue, subways and Grand Central Station. Very quiet block, safe in that a room key is required to work the elevator, restaurant, business/fitness center and bottled water station are super convenient. Room is clean, comfortable and quiet. I was across from the elevator and I wasn't disturbed at all. I've stayed there before and had the same wonderful experience. If you are looking for consistency in your hotel when visiting NYC (which is rare), stay at Club Quarters Midtown!

Room Tip: High floor to avoid street noise
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  • Stayed June 2014, traveled solo
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank serenity74
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New Hampshire
Level Contributor
74 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed July 1, 2014

This was the first time that we stayed at a Club Quarters. We got the recommendation from Trivago/Expedia. We reserved the second from the smallest rooms, 300 sq/ ft and were fortunate enough to be placed on the top floor, corner room. It was very cozy and clean. Friendly staff at check in and during the stay. May stay at a Club Quarters again.

Room Tip: It seems that all the rooms are nice. The hotel isn't too large.
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  • Stayed May 2014, traveled as a couple
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank minni9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Club Quarters Hotel, Midtown

Property: Club Quarters Hotel, Midtown
Address: 40 W 45th St, New York City, NY 10036-4261
Location: United States > New York > New York City > Midtown , Manhattan
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Suites Wheelchair access
Hotel Style:
#151 Luxury Hotel in New York City
#157 Family Hotel in New York City
#172 Business Hotel in New York City
#173 Romantic Hotel in New York City
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Club Quarters Hotel, Midtown 4*
Number of rooms: 170
Official Description (provided by the hotel):
Club Quarters, Midtown provides contemporary, efficient accommodations in an inviting, club-like atmosphere with 170 rooms located in a historic landmark building right off Fifth Avenue. Minutes from major office buildings, Grand Central Station, Times Square, shopping, theater district and restaurant row on West 46th Street. Club Quarters provides:• Safe, restricted entry• Fast and easy self check-in and check-out• Fast, free high speed internet access throughout the hotel• Onsite restaurant • Multi-menu in-room dining options (through onsite restaurant and many local restaurants)• Refrigerator and microwave available• Unlimited complimentary chilled, purified bottled water • 4 meeting and event rooms available (maximum reception style 120 people)• Free use of computer/printer • Ergonomic workstations• State of the art guest rooms with premium bedding• Contemporary furnishings• Flat panel HD TVs• Complimentary coffee and tea• 24 hour guest service desk • Fitness room • Exercise equipment and yoga mats delivered to guest room upon request • Corporate Apartments available • Value rates• Government per diem rates 365 day a year with valid ID. ... more   less 
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Also Known As:
Club Quarters Midtown Hotel New York City
Hotel Quarters Midtown
Club Quarters New York City
Quarters Midtown Hotel
Club Quarters Midtown New York
Club Quarters Midtown Manhattan
Club Quarters Midtown Times Square

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