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“Holiday Inn is better”

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Club Quarters Hotel, Midtown
Ranked #210 of 468 Hotels in New York City
Certificate of Excellence
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Holiday Inn is better”
Reviewed September 12, 2012 via mobile

Recently stayed at the Holiday Inn Times Square and was more impressed with it than Club Quarters. CQ is definitely overrated. Only real perk is the filtered water, but with New York water I'd happily drink from the tap. Hotel is not non-smoking so you can't even escape the second hand smoke of the streets. Won't stay here again.

  • Stayed September 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Fenixchic82
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,365 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (198)
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Belfast
Level Contributor
13 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed September 5, 2012

Overall a very pleasant stay and I would happily stay here again.

The hotel is within a 15 minute walk of many major Midtown sights - Empire State Building, Rockefeller Centre, 42nd St/Times Square, 5th Avenue shops, Grand Central Terminal and Central Park (if you walk quickly!) - and 5 minutes from Bryant Park subway station. Bryant Park is also where the airbus from Newark airport stops if that is your mode of transport.

Hotel itself is clean and comfortable. As other reviewers have noted, the rooms are on the small side but I find this perfectly acceptable as I only want somewhere clean and comfy to sleep and get showered in (bathrooms are also on the compact side mind you).

Staff very friendly and helpful. There is a quick, automated check-in/check-out touchscreen facility if desks are busy.

I didn't eat at the hotel but there are a number of delis and cafes on W45th St and I can vouch for a couple of them (I can't remember their names, so that's not terribly helpful, but one is the 1st on the left if you're coming from 5th Ave).

A nice touch is the machine dispensing chilled water on each corridor - very handy while I was there in 90 degree heat at the end of August.

  • Stayed August 2012, traveled solo
    • Value
    • Location
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Helpful?
1 Thank ceetee13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kingston, Canada
Level Contributor
13 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed September 2, 2012

Stayed August 4 to the 6th, 2012. My wife and I walked to hotel from Penn station in 90 degree heat. Took about 30 Minutes. Hotel is located 2 blocks from Time Square and within walking distance of theater district, Central Park, diamond district, Rockefeller Center, and 5th Avenue.
The front desk staff are very welcoming and helpful. They sent us a gift package to our room when they found out that we were celebrating our 35th anniversary. Lift was small and the room very small by our standard. All was clean and modern. Some construction limited access to exercise room.
Did not eat in hotel, but recommend Manhattan Cafe across the street.
I recommend this property. Don't spend a lot of time in the room...get out and walk the city.

Room Tip: Ask for a room facing 45th street.
See more room tips
  • Stayed August 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
1 Thank DavidH642
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hong Kong, China
Level Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed August 29, 2012

Great location like all the other reviewers say. Surprisingly good service -- not always a given in NYC regardless of the price. The rooms are small and dated, but perfectly fine for business travelers, and you're unlikely to spend much time in them anyway.

Room Tip: The stairs and elevator are tiny, so I'd recommend staying near the ground floor.
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  • Stayed November 2011, traveled on business
    • Value
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Helpful?
2 Thank AL10000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ottawa
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed August 28, 2012

We stayed at the Club Quarters on July 4 - 7, 2011. It's the only hotel we stay at while in the big apple. We book the studio room with kitchen. Great value for money and good location 5 minute walk to Time Square. They also provide parking on 6th Avenue for a reduced rate while staying at Club Quarters - Midtown.

  • Stayed September 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank SimoneDelaunt1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
36 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed August 15, 2012

Location is good but the bed and pillows Are quite uncomfortable. I woke up at 4:15am because I can't sleep anymore due to the pain in my neck from these terrible
Pillows. I will go to target when they open to buy my own pillows as I will be staying here 3 more nights. Also staff can be rude if you have a problem with the printer. Unacceptable!

  • Stayed August 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank michelle0722
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Boston, Massachusetts, United States
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed August 7, 2012

Club Quarters Midtown is a completely disaster of a hotel. The rooms are not only tiny by NYC standards but they are old and dirty. The bathroom shower had old tiles and a broken shower knob. The tiles had residue on them and were disgusting. The rooms were old and smelled moldy. Even though furniture appeared new, the rooms felt nasty. The elevators were so slow I simply walked the stairs. This was by far the worst hotel I have ever stayed at in any city. The icing on the cake was when the hotel overcharged me by $100. Thankfully I checked my credit card bill and had my receipt. They also charged me a $40 late checkout fee when I checked out two hours earlier. This place is a completely mess! Stay away at all costs! You can stay at the Hyatt or comparable hotels for the same rate. I only stayed there b/c it was last minute and a friend of mine who worked at one the iBanks got me a corporate rate but what a mistake!

  • Stayed August 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank Michael01902
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Club Quarters Hotel, Midtown

Property: Club Quarters Hotel, Midtown
Address: 40 W 45th St, New York City, NY 10036-4261
Location: United States > New York > New York City > Midtown , Manhattan
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Suites Wheelchair access
Hotel Style:
#149 Luxury Hotel in New York City
#156 Family Hotel in New York City
#171 Business Hotel in New York City
#172 Romantic Hotel in New York City
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Club Quarters Hotel, Midtown 4*
Number of rooms: 170
Official Description (provided by the hotel):
Club Quarters Hotel, Midtown provides contemporary, efficient accommodations in an inviting, club-like atmosphere with 170 rooms located in a historic landmark building right off Fifth Avenue. Minutes from major office buildings, Grand Central Station, Times Square, shopping, theater district and restaurant row on West 46th Street. Club Quarters provides:• Safe, restricted entry• Fast and easy self check-in and check-out• Fast, free high speed internet access throughout the hotel• Onsite restaurant • Multi-menu in-room dining options (through onsite restaurant and many local restaurants)• Refrigerator and microwave available• Unlimited complimentary chilled, purified bottled water • 4 meeting and event rooms available (maximum reception style 120 people)• Free use of computer/printer • Ergonomic workstations• State of the art guest rooms with premium bedding• Contemporary furnishings• Flat panel HD TVs• Complimentary coffee and tea• 24 hour guest service desk • Fitness room • Exercise equipment and yoga mats delivered to guest room upon request • Corporate Apartments available • Value rates• Government per diem rates 365 day a year with valid ID. ... more   less 
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Also Known As:
Club Quarters Midtown Hotel New York City
Hotel Quarters Midtown
Club Quarters New York City
Quarters Midtown Hotel
Club Quarters Midtown New York
Club Quarters Midtown Manhattan
Club Quarters Midtown Times Square

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