My husband, dog and I had a great stay at the W Union Square. Our expectations were exceeded from the moment we checked in to when we checked out. The service from the front desk staff (one gentleman in particular) was exceptional and welcoming. They made us feel welcome with our dog and gave us a room in a quiet part of the hotel. The room (Spectacular category) was a great size for NY and the water in the shower was hot and the pressure was strong.
There Whatever/Whenever service was prompt and professional. All bellmen, valets and other staff were friendly and helpful.
The location was convenient and allowed us to explore Chelsea, West Village, Meatpacking, Gramercy, Flatiron and East Village on foot.
The only two downsides were the slow elevators (one was out of service for security reasons) and housekeeping. Housekeeping was fine, but not as good as other hotels in the W category.
- Official Description (provided by the hotel):
- Ringed by the essential: shopping, music, and art; the W New York Union Square's landmark 1911 beaux arts Guardian Life building, re-invented by David Rockwell, has the city at its fingertips. ... more less
- Reservation Options:
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- Also Known As:
- w New York - Union Square Hotel New York City
- w New York City
- w Hotel Union Square
- w Hotels Union Square
- w Union Square