We planned a five night stay at the Belnord and after one night we had bug bites on our legs. We thought nothing of it until the next evening when we noticed some dust(bed bug poo) and bug casings in between the glass of a picture frame in the room. We immediately pulled up the bed sheets on the corner of the bed to find about twenty bed bugs awaiting their next meal. Ugh. So we asked for a new room and when we pulled up the sheets of that bed it was three times worse! We showed the hotel attendant who said, "yeah, those are definitely bed bugs". We left the hotel but they would not refund our money. The next day we argued our case to the manager and were still charged for two nights there after only staying one night AND being bitten up. The hotel is gross and careless.
- Official Description (provided by the hotel):
- Upper West Side of Manhattan, walking distance to Central Park and the Museum of Natural History. ... more less
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- Also Known As:
- Belnord Hotel New York City
- Belnord Hotel Nyc
- Belnord New York City