This hotel was clean and up-to-date. Rooms were tiny, tiny - the size of a small closet, I had to close the closet door to open the bathroom door, and could not walk around the bed whe any doors were open (but I guess that's normal in NYC). However, I felt like I was part of a herd of cattle being processed through - no personal attention, no real smile and greeting! I was there on the weekend right after the 2012 storm Sandy. I called to find out about the cancellation policy. The reservation I signed up for said I had to cancel about 48 hours ahead. I thought this might be a special circumstance (the other hotel I was scheduled to stay at said I could cancel up to the day of check in if my flights were cancelled). Anyway, I had no way of knowing whether my flight would be going (could have cancelled more than 24 hours ahead if they'd allowed), but they told me I'd be charged for one night ($272.00 which is really expensive for me to pay for one night to begin with) if I cancelled on Nov.1 (for my Nov. 2 reservation). It seemed to me they might have appreciated some cancellations so that they could help out local NYC residents who were displaced by the storm. Instead, they made me feel compelled to make the trip rather than lose my money! They also had no place to lock anything up for my and no safe in the room. They did not allow any fluctuation in check-in, check-out time. And, although no one was rude to me, they were just rather curt and unapproachable.
- Official Description (provided by the hotel):
- Upper West Side of Manhattan, walking distance to Central Park and the Museum of Natural History. ... more less
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- Also Known As:
- Belnord Hotel New York City
- Belnord Hotel Nyc
- Belnord New York City