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“Awful dark room” 2 of 5 bubbles
Review of Club Quarters Hotel, Wall Street

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Club Quarters Hotel, Wall Street
Ranked #203 of 467 Hotels in New York City
Level Contributor
30 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
“Awful dark room”
2 of 5 bubbles Reviewed January 29, 2013 via mobile

I cannot complain about the service (they were able to help when asked).
Location is ok. It's very close to the subway, and there are a few good restaurants nearby.
But the rooms are awful... Dark, with old furniture, and smelled like mold... The TV was never working.The bathroom door didn't have a lock and it was made of transparent plastic. Made it awkard to use the toilet...
I would not go back or recommend it to anyone. I just wanted to spend as little time as possible inside the bedroom. The lobby was also very poorly decorated, dark and smelled.
Please... Unless you are on a budget or need to stay downtown, stay somewhere else!

Helpful?
2 Thank MaGiannini
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
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1,323 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
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English first
New York, New York, United States
1 review
5 of 5 bubbles Reviewed January 29, 2013

I just wanna say I've been staying at this location for years as a member and I always encounter great service from Diane Maldonado who has everything ready as soon as I walk in the hotel lobby.. The prices and service for my stays there have been exceptional with other hotels in the area ranging a lot more and not having the same service... I hope to continue to stay at Club Quarters as my primary hotel whenever I want comfort and great service..

  • Stayed December 2012, traveled solo
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Erich M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brooklyn, New York, United States
1 review
5 of 5 bubbles Reviewed January 29, 2013

I work at Pace University and found CQ just blocks away! A perfect location to stay at when I have to work late night functions. I have stayed here a number of times and I am never disappointed. The rooms are nice, the filtered water bottles are a great touch, free WIFI, and the staff is very friendly. I usually call the manager, Diana and she goes above and beyond to accommodate any of my needs. From providing directions to the nearest restaurant to making sure that they give me any items I’ve forgotten at home.

  • Stayed September 2012, traveled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Nilsa B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pittsburgh PA
Level Contributor
66 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
4 of 5 bubbles Reviewed January 29, 2013

Club Quarters is located in the heart of the Financial District. It has a great club room with access to the internet through a PC and Mac with free snacks and drinks and a big screen TV. Only problem with the TV is there is no way to change the channel save getting someone from the Hotel to change it for you. The rooms are small but well appointed and comfortable. We heeded prior advice and asked for a room on one of the upper floors and it was very quiet. There is a Duane Read nearby and numerous restaurants within walking distance.

  • Stayed January 2013, traveled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank JKWPittsburghPA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Texas
Level Contributor
20 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 bubbles Reviewed January 26, 2013

My experience with hotels in mid-town and Brooklyn has been hot/cold from one visit to the next. No more. I only book at CQ Wall Street because I get 100% of what I expect from the room to customer service to Bailey's. Where else would the hotel manager (Diana) step out to hail a cab? The price is right. Just be sure to print out a map before you hop in a cab.Taxi drivers are clueless unless you tell them Williams between Wall St and Pine. Oh, yeah, Wall Street is around the corner... and a subway stop.

  • Stayed January 2013, traveled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank BrooklynHeightsNana
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chicago, Illinois
Level Contributor
26 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 bubbles Reviewed January 23, 2013

It's a great value, priced hundreds lower than hotels just around the corner. Terrific front desk staff will help you arrange your transportation, map your sightseeing, choose your restaurant. The adjoining restaurant is also consistent with tasty food, excellent service and very fair pricing -- and they have the game on one of there many TVs.

So the room is a little cozy. It's still well-appointed and set up for the business traveler. The free bottled water is a nice touch, and the workout room serviceable indeed.

You are also just one block from where George Washington was sworn in as President!

Stayed January 2013, traveled on business
Helpful?
Thank Martin O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Baltimore, Maryland
2 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 bubbles Reviewed January 23, 2013

Had everything you could ask for in a hotel room, Fridge, microwave, TV... I mean, except you expect Santa in your hotel room, you wont be disappointed. However, let the shower run for a while if you need hot water. Don't just jump in. Takes a while to start the hot running. Overall pleasant experience. The wifi is free, but other things like TV are pay per view.

  • Stayed January 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Peter X
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Club Quarters Hotel, Wall Street

Property: Club Quarters Hotel, Wall Street
Address: 52 William St, New York City, NY 10005-2876 (Formerly Club Quarters Downtown)
Location: United States > New York > New York City > Financial District
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Suites Wheelchair access
Hotel Style:
#41 Best Value Hotel in New York City
#140 Luxury Hotel in New York City
#173 Business Hotel in New York City
#207 Romantic Hotel in New York City
#232 Family Hotel in New York City
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Club Quarters Hotel, Wall Street 4*
Number of rooms: 289
Official Description (provided by the hotel):
Strategically situated in New York's Financial District, near the NYSE and World Trade Center, Club Quarters Hotel, Wall Street, offers full service accommodations in a friendly, club-like environment. A short walk to South Street Seaport and the National September 11th Memorial and Museum, the hotel offers many complimentary services including high speed Wi-Fi, unlimited chilled bottled water, a fitness center open 24/7, and access to the Club Living Room, an inviting lounge designed for working, socializing or relaxing. Other services you'll find at Club Quarters Hotels: instant registration and check-out, greater security with keycard access to guest room floors, meeting rooms and office spaces, Guest Request Closets on every floor containing extra pillows, blankets and amenities, and complimentary coffee and tea in each guest room featuring Keurig Brewing Systems. Upon request, guests can have air purifiers, ambient sound machines, and a "Sleep Better Kit" with eye mask, ear plugs and aromatherapy delivered to their room free of charge. Additionally, guests can work out in the privacy of the room by requesting an exercise equipment or a yoga kit, also complimentary. Our on-site restaurant, The Bailey Pub & Brasserie, serves up breakfast, lunch and dinner and is a lively spot for cocktails. ... more   less 
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Also Known As:
Club Quarters Downtown Hotel New York City
Hotel Quarters Downtown
Quarters Downtown Hotel
Club Quarters New York

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