We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Great Location; Average Hotel”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Club Quarters Hotel, Wall Street
Ranked #217 of 471 Hotels in New York City
Certificate of Excellence
Reviewed June 26, 2011

The best things going for this hotel are:
- Location (very handy for Wall Street)
- Free bottled water

The rooms are small, but a good use of space. My room had a small TV, desk, a window unit a/c (which was good for white noise) and a clean bathroom with shower-only.

I would actually stay here again, but I would request the following:
- The front desk staff will push you to check in/check out at a selfservice kiosk For the amount you are paying for the room, you should be checked in/checked out by an actual person. This is important because during my stay, the kiosk would assign people to smoking rooms ... I had to spend my first night in a rather smelly room (I checked in late .. by the time I realised the smell was the room and not the entire hotel, I had to wait until the next day to swtich to a non-smoking room.)

Room Tip: Don't check-in at the kiosk!
See more room tips
  • Stayed: June 2011, traveled on business
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank anchmer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a ReviewReviews (1,536)
Traveler rating
Traveler type
Time of year
Language
  • More languages

1,117 - 1,123 of 1,536 reviews

Reviewed June 22, 2011

I've stayed all over New York City and this was my favorite hotel and location. I loved being away from the chaos of Times Square, but that I had the option to jump on the subway (located right across the street) and be in Times Square in minutes.

The staff was very friendly in every interaction I had with them. The rooms were good size and kept very clean.

I try and stay at a different hotel each time I go to NYC, but I think I found a hotel I want to frequent in Club Quarters.

  • Stayed: April 2011, traveled solo
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Thank jpatterson10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 13, 2011

The hotel is at a good location if you have meetings in the financial district, closing to all the major financial institutinos and the Federal Reserve. The restaurant attached to the hotel and the cafe (called the Financier - a french bakery) are both great.

The downside of the hotel is dated. During my latest stay, it was obvious my unit was just "renovated" with a new paint job. The paint smell was really bad. Also the heater was right above my bed and I had to turn it on/off throughout the night so that I wasn't going to freeze yet to have some sleep.

The staff was very helpful in arranging private taxi to the airport. By the way, one need to check in/out via kiosk (aka self serve). I found it rather neat to use, but could see someone might be turned off by this.

Room Tip: Always request a room far away from the elevator.
See more room tips
  • Stayed: February 2011, traveled on business
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank sweetgrass
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 13, 2011

I was here for the weekend on a spur-of-the-moment trip traveling alone. The room was small but clean and had a refrigerator. The area was surprisingly busy later in the evening and Subway was just out the door. Free internet in the lobby computers required waiting during regular hours. Free filtered, bottled water on every floor and pub/restaurant adjoining the hotel. I tried to eat there late the first night but the kitchen was closed. As I am typically a bargain-seeking hotel guest I wouldn't go out of my way to stay here again, but I wouldn't be disappointed if this hotel came up in the mix the next trip to NYC.

  • Stayed: April 2011, traveled solo
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Thank kt3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 13, 2011

I was very pleased with the deal I got at this hotel. For a place in Manhattan it was very inexpensive. The atmosphere was fine and the location pretty good--far from midtown but only a block from the subway that can take you anywhere.
The drawback had mostly to do with the noise level and the inexperience of the staff to deal with it. This is a business hotel that clears out over the weekend and becomes party central to dozens of twenty-something hard-core partiers (i.e. drinkers) who return to their rooms in the wee hours (usually inebriated and LOUD). Laughing, talking in the hallways...and the rooms (yes, I could hear them in their rooms). Called 2 times to the front desk, switched rooms but it was the same situation in the new room on a new floor. Mediocre response from the front desk makes me reluctant to consider this hotel in the future. But the hotel has little incentive to make it quiet for the people who want to sleep. They make a lot of money on the drunken partiers, I suspect.

Room Tip: If noisy, change rooms pronto.
See more room tips
  • Stayed: April 2011, traveled solo
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
2  Thank sari1112
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 13, 2011

We (wife and I) stayed at this Club Quarters on a weekend in early June because of the price. The hotel website and the various travel sites offered a great rate for NYC. Of course rates don't include taxes, etc. which boosted our cost by over $40, but everyone experiences that. The hotel itself was fine.
The front desk was somewhat disorganized, especially during checkout on Sunday when one poor soul tried to do everything for everyone...slowly. Later in the day the desk was overstaffed. Huh?
Complaints are few and minor. Service was a bit slow, especially if front desk forgot to tell house keeping to deliver (in our case) extra pillows. No rate card in the room meant it was unclear when checkout was (or that there were no late checkouts; while waiting to store bags we overheard several calls in which guests were told that the computer-as if it were autonomous- automatically added $35 to the bill for checkouts between 12 noon and 2 PM).
But the room itself, though a little small (standard for NYC) was clean and well furnished; the bed was large and comfortable and the room was reasonably quiet (especially for NY). Bathroom was small but it worked; "fit and finish" of paint and spackling would not have passed my test during construction, but had no impact on the functionality of the bathrooms. Neither did the absence of a lock on the bathroom door (the presumption being everyone knew each other in the single bed room?).
The location was incredibly convenient to Wall St and environs and the subways; one subway stop was across the street, others two blocks away. Overall, a good, clean hotel at a decent rate in a convenient place; what more can you expect in NYC for a weekend? Highly recommended for short stays.

  • Stayed: June 2011, traveled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Thank TFire1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 6, 2011

Club Quarters Downtown features the same expedited service of automated check-in as well as no-nonsense, to-the-point service from the front desk in a somewhat dated building that has seemingly been retrofitted to the typical layout of a NYC Club Quarters. For reference, this location is right in the heart of the financial district and steps away from Wall Street and the Federal Reserve. If you aren't looking for luxury accomodations and are doing business in the area, in early-June for US $220, you can, like me, get a room on the penthouse floor.

Check-in and check-out are efficient. You can choose to do either at the automated kiosks. Directly opposite to the main reception area are the elevators. If you have a penthouse room, then you'll have to take the left-most elevator and actually press down instead of up. Gym is on the 3rd floor and is very basic with a couple pieces of cardio equipment, a bench and some light weights. Closes at 9:30 pm so hours are limited. Restaurant on the bottom floor is more of a bar - to your left after you walk in the front door open early for breakfast ($14.95 continental breakfast offers coffee, scrambled eggs with choice of bacon/sausage, and trips to the cereal/pastry/fruit/luncheon meat bar), and adjacent. Lounge with business centre, large screen TV and sofas adjacent to the reception area, except on the opposite side.

I can only speak to the penthouse hallways - however they seem as if they were updated in the past 10 years or so, but the natural dingyness of the hotel was obvious in the obvious age of the exposed ductwork, the peeling and grime on corners of peeling wallpaper.

My room (Penthouse #7) had a double bed, large workstation facing the window with a decent city view, 20 inch TV, closet with iron and ironing board. Washroom was pretty basic, retrofitted to look similar to other Club Quarters (stainless steel trim under the marble counter and sink). Nothing special, but nothing bad either. Bottom line was the room was fairly clean.

The area is fairly quiet in the evening, I had no problems sleeping. The only hindrance to a good night's sleep, if any, was how worn out the pillows were. They were pretty cheap.

Overall, the hotel served its purpose for a short stay prior to a day of meetings in NYC however, I'd be interseted to see if the area offered nice accomodations for a similar price. To be honest, it wasn't exactly a property to fall in love with, but it wasn't terrible either.

  • Stayed: June 2011, traveled on business
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank jason416
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these New York City hotels
Financial District
Club Quarters Hotel, World Trade Center
Club Quarters Hotel, World Trade...
#110 of 471 in New York City
1,550 reviews
Financial District
World Center Hotel
World Center Hotel
#108 of 471 in New York City
980 reviews
Financial District
Gild Hall, a Thompson Hotel
Gild Hall, a Thompson Hotel
#33 of 471 in New York City
1,776 reviews
Show Prices
Show Prices
Show Prices
Financial District
Q&A Residential Hotel
Q&A Residential Hotel
#24 of 471 in New York City
518 reviews
Financial District
Holiday Inn New York City - Wall Street
Holiday Inn New York City - Wall...
#345 of 471 in New York City
754 reviews
Financial District
DoubleTree by Hilton Hotel New York City - Financial District
DoubleTree by Hilton Hotel New Y...
#364 of 471 in New York City
2,573 reviews
Show Prices
Show Prices
Show Prices

Been to Club Quarters Hotel, Wall Street? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Club Quarters Hotel, Wall Street

Address: 52 William St, New York City, NY 10005-2876 (Formerly Club Quarters Downtown)
Location: United States > New York > New York City > Financial District
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Suites Wheelchair access
Hotel Style:
#21 Best Value Hotel in New York City
#155 Luxury Hotel in New York City
#168 Business Hotel in New York City
#202 Romantic Hotel in New York City
Price Range: $129 - $313 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Club Quarters Hotel, Wall Street 4*
Number of rooms: 289
Official Description (provided by the hotel):
Strategically situated in New York's Financial District, near the NYSE and World Trade Center, Club Quarters Hotel, Wall Street, offers full service accommodations in a friendly, club-like environment. A short walk to South Street Seaport and the National September 11th Memorial and Museum, the hotel offers many complimentary services including high speed Wi-Fi, unlimited chilled bottled water, a fitness center open 24/7, and access to the Club Living Room, an inviting lounge designed for working, socializing or relaxing. Other services you'll find at Club Quarters Hotels: instant registration and check-out, greater security with keycard access to guest room floors, meeting rooms and office spaces, Guest Request Closets on every floor containing extra pillows, blankets and amenities, and complimentary coffee and tea in each guest room featuring Keurig Brewing Systems. Upon request, guests can have air purifiers, ambient sound machines, and a "Sleep Better Kit" with eye mask, ear plugs and aromatherapy delivered to their room free of charge. Additionally, guests can work out in the privacy of the room by requesting an exercise equipment or a yoga kit, also complimentary. Our on-site restaurant, The Bailey Pub & Brasserie, serves up breakfast, lunch and dinner and is a lively spot for cocktails. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Expedia, Agoda, Travelocity, HotelPower, Orbitz, Hotwire, TripOnline SA, Cancelon, getaroom.com and HotelQuickly so you can book your Club Quarters Hotel, Wall Street reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Club Quarters Downtown Hotel New York City
Hotel Quarters Downtown
Quarters Downtown Hotel
Club Quarters New York

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing