This was our first visit to New York, and the Muse was absolutely wonderful. Clean, large(in comparison to others in New York) Very helpful, very comfortable bed and awesome location. 1/2 block off Times Square. Will definitly go back.
We stayed at The Muse Dec 2 - 6 First time in New York and loved it. Rooms were large, bed was very comfy - every thing was just perfect. Staff were polite, helpfull and effecient and we would recommend this hotel to everyone.
I have stayed only at a handful of NY hotels (Millenium Broadway, Omni Berkshire, Parker Meridian) and I have to say that The Muse was the best experience of the bunch. The staff is probably the biggest selling point. From the doorman to the bellman to the concierges to housekeeping and so on, just the nicest and friendliest people. Everyone was eager to help and you didn't get that sense that it was solely to get a bigger tip. The room was a very nice size for NY, had a very very comfortable bed, great toiletries, etc. I'd stay there again in a heartbeat.
Stayed at the Muse over Thanksgiving. I do not have a single complaint! The hotel lobby and rooms were beautiful and clean. This was my first time in NYC and found the Muse to be in a great location to all sites. The staff was always available and ready to help. I even called a few weeks after going home to inquire about the wonderful soap they supply and they were happy to give me the info. I wouldn't hesitate to stay again!
Staff where welcoming morning and nite so where the porters. Room big n had a bed to die 4 :-) . When leaving for airport ask to use there town car rather than a cab a bit dearer but you know wot yr paying (victor the driver was brilliant)! 10 mins from maceys an spack bang in times square, 46th st. Turn left onto times square an look for Cafe Duke, great breakfast, an deli:-) only stayed for a shopping wkend on thanksgiving but well worth it.
Spent a wonderful two nights at the Muse over Thanksgiving weekend and luv'd it. Staff courteous and helpful. Room clean with nice amenities. Great location. Reserve a room on the 19th floor and enjoy the view. Highly recommended.
