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“Love everything about the Muse”
Review of Kimpton Muse Hotel

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Kimpton Muse Hotel
Ranked #67 of 469 Hotels in New York City
Certificate of Excellence
Reviewed March 22, 2013

This hotel is a total hidden gem in NYC. What makes the experience is the level of service. Barbara, Lauren, Ivana and all the front desk staff (including Ginger, the adorable toy dog) are phenomenal, as are the bell staff, the restaurant staff and truly everyone who works there. Great staff means well taken care of customers!

  • Stayed: March 2013, traveled on business
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1  Thank Jules M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagerMuse, Manager at Kimpton Muse Hotel, responded to this reviewResponded March 25, 2013

Dear Jules M,

Wow!! Your feedback truly is amazing and we appreciate the incredible recognition! We are beyond ecstatic to see you love everything about the Muse! We hope to continue to be the hidden gem you return to during every NYC visit! Thank you for your support!

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1,751 - 1,757 of 3,272 reviews

Reviewed March 21, 2013

I had never been to NY before but I had heard about the Muse Hotel from friends. My entire visit was great and I would definitely stay again. I have to say that Lauren, Barabara and the whole staff are incredible. I had a small issue and it was sorted out fast.

  • Stayed: March 2013, traveled with family
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Thank Elizabeth M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagerMuse, Manager at Kimpton Muse Hotel, responded to this reviewResponded March 25, 2013

Dear Elizabeth M,

Thank you for your great feedback! I am happy to see our concierge team was able to assist you so well. We apologize for the small issue you experienced, but very relieved our team was able to address it effectively and create a positive outcome! We hope to see you again soon! One time to New York is not enough!!

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Reviewed March 20, 2013

As soon as you check in at the Muse, you feel welcome and at home. The staff that greets you at the door and the staff at the registration desk could not be more helpful and pleasant. The rooms are clean, safe and well appointed with good lighting, workspace and a stocked refrigerator. The bathroom is clean and in addition to fragrant soaps and shampoo, guests have access to beautiful robes and slippers, which can be purchased online or at the hotel. Good workout facilities, coffee and tea in the lobby in the morning and a nice wine bar in the afternoon - all part of the guest room fees. The Nios restaurant is excellent. The food is delicious - try the oatmeal - and the staff is extremely attentive to your needs. I will be back!

  • Stayed: March 2013, traveled on business
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1  Thank clarehart01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagerMuse, Manager at Kimpton Muse Hotel, responded to this reviewResponded March 25, 2013

Dear clarehart01,

Thank you for your wonderful comments! We are so excited to see feel at Home at the Muse!! That puts a huge smile on all of our faces. Feedback such as this, let's us know we are creating special experiences with our guests; and encourages us to create even more! We very much look forward to seeing you back with us!

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Reviewed March 19, 2013

Hotel is nice and clean. Somethings, such as doors, could use some updated paint. Staff was friendly and helpful for us first time New York visitors. Very good location - 8min walk to Empire State Building, 1min to Times Square, 2min to Broadway. Nice balcony for breakfast or relaxing as well. Also they have a wine reception in the lobby each evening.

  • Stayed: March 2013, traveled as a couple
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Thank Michelle F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagerMuse, Manager at Kimpton Muse Hotel, responded to this reviewResponded March 25, 2013

Dear Michelle F,

Thank you for your feedback! We are glad to see you had a great stay! We will make sure to focus on the details you have stated in your comments. We are so happy to see you took advantage of the balcony! We hope to welcome you back in the near future!

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Reviewed March 19, 2013

If you are looking for a place to stay in NYC, The Muse is it. This is a medium sized boutique hotel run by Kimpton. I have been staying at The Muse now almost every week for the past 7 years for business and it just keeps getting better and better. I have stayed at the Four Seasons and The Ritz Carlton and neither has the charm nor the hospitality that The Muse offers. Barbara, the Concierge treats me and my family like her own! Lauren, Sarah and Ivana at the front desk are all phenomenal!! The other hotels around the country could stand to learn a thing or two about how to treat their guests from these folks!!! Avelin, the bartender extraordinaire, is the best in the City and will always make you feel at home.

The Muse is the best of the best. Don't pass it up when in NYC.

Room Tip: All rooms are large, clean and very quiet. You can't go wrong.
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  • Stayed: March 2013, traveled on business
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Thank Peter G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagerMuse, Manager at Kimpton Muse Hotel, responded to this reviewResponded March 25, 2013

Dear Peter G,

Thank you so much for your incredible review! We strive to create a warm, welcoming, and fun environment for all of our guests. We are so pleased to see you experience that with our staff! We always look forward to welcoming you back! Thank you again for your continued support!

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Reviewed March 18, 2013

beautiful hotel, the beds are super comfortable!! but the best part is the bar in the lobby...a nice crowd is drawn by the unbelievable mixologist bartender! such a good way to end a day of new yorking....

Room Tip: ask for a street facing room as all the others basically face the side of a building..
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  • Stayed: April 2012, traveled as a couple
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1  Thank jolie b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagerMuse, Manager at Kimpton Muse Hotel, responded to this reviewResponded March 19, 2013

Dear Peter G,

Thank you so much for your amazing review! We thank you for your continued support and for visiting us for so many years... that puts HUGE smiles on our faces! We look forward to seeing you back soon.

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Reviewed March 18, 2013

Stayed here for a 50th birthday celebration, and the Concierge Barbara went out of her way to make sure our celebration was special. Place is immaculate, sophisticated, perfectly modernized, staffed with cheerful people, and well located - we didn't hear any street noise from our room. The only downer was that our room was next to the engine room, which produced some noise with the use of the elevator, but in NY, all hotels are old and come with some sort of trade-off. The positives of this place far outweighed this one small annoyance. One tip: there's a subway entrance on 6th Ave and 47th - easier to get to than the Times Square location - and much more peaceful.

Stayed: March 2013, traveled as a couple
1  Thank Rhonda S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagerMuse, Manager at Kimpton Muse Hotel, responded to this reviewResponded March 19, 2013

Dear Rhonda S,

Thank you for you great review! We are so glad you had a great time with us.
Sorry about the room noise- we will make sure to block you in a quieter room next time! We look forward to seeing you back soon!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Kimpton Muse Hotel

Address: 130 West 46th Street, New York City, NY 10036-8501 (Formerly The Muse Hotel New York)
Phone Number:
Location: United States > New York > New York City > Midtown , Times Square / Theater District , Manhattan
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
#13 Spa Hotel in New York City
#34 Family Hotel in New York City
#37 Romantic Hotel in New York City
#58 Luxury Hotel in New York City
#63 Business Hotel in New York City
Price Range: $225 - $623 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Kimpton Muse Hotel 4.5*
Number of rooms: 200
Official Description (provided by the hotel):
Beautifully renovated, The Muse Hotel New York is a serene, stylish sanctuary centered in midtown Manhattan. With top-notch service, exquisite amenities and luxurious comfort, each spacious guestroom is a sophisticated, artful inspiration. Housed in New York City’s theater district in the historic Leavitt Building, adjacent to NIOS restaurant and wine bar, this boutique hotel is within easy walking distance of Times Square, Rockefeller Center, the New York Public Library and the Museum of Modern Art. ... more   less 
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Also Known As:
Kimpton New York City
New York City Kimpton
Muse Hotel New York

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