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“Terrific Boutique Hotel convenient to B'way and midtown”
Review of Kimpton Muse Hotel

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Kimpton Muse Hotel
Ranked #56 of 467 Hotels in New York City
Certificate of Excellence
Boston, MA
Level 4 Contributor
36 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
“Terrific Boutique Hotel convenient to B'way and midtown”
Reviewed November 12, 2012

My wife and I booked the Muse because a good friend recommended it, and it was close to theaters as well as my midtown meetings. We arrived just after noon Saturday, eager to get settled and have lunch uptown with friends. The front desk clerk worked with housekeeping to find us a room ready before official check in. It’s the kind of helpful, personal service that we’ve found at smaller hotels like Kimpton’s.

Doormen are uniformly helpful. But it can sometimes be a challenge to get a cab- they’re not allowed to turn left onto 46th from 7th Ave. No problems getting cabs at either end of 46th though- 7th Ave heading south and 6th uptown. Each way is a very short walk.

Facilities: Our room was spacious, clean, and well maintained. Housekeeping did a great job. Bathroom is probably slightly larger than NYC hotel average, but with very limited counter space.

Common sense touches: Like a lot of hotels, Muse has done away with the big, often not so clean bedspread, and opted for fresh down comforters. Plenty of accessible electrical outlets, even 4 in the bathroom, as well as an iPhone docking station. In-room safe large enough to hold a 13” notebook. I’ve never figured out what function dark removable carpets serve in safes other than to gather dust and make it easier to leave stuff behind. Muse has removed them- leaving a relatively bright, clean, more functional storage space. There was a Fedex envelope with airbill in the room for guest use. Windows opened for fresh air.

Breakfast was not a highlight. Buffet only with limited selection. $25 for American, $15 for continental, plus an 18% service charge, in a downstairs conference room rather than a restaurant. Looked like a temporary setup. American was tired scrambled eggs, potatoes, sausage, and bacon all of which had been sitting in the sterno/steam trays too long. We will definitely stay here again, but I’ll find a better breakfast option.

If you’re an InTouch member, WiFi is free. I guess we’ve stayed at nearly half a dozen Kimptons over the past year or so, including Philadelphia, DC, Alexandria, NYC, and we haven’t been disappointed yet. Each one seems just a little bit smaller and friendlier than the big box chains.

Dinner recommendation: Haru on 205 West 43rd Street off Broadway was a great surprise for a chain restaurant. We were just looking for a quick bite before a show. But the sushi was as good as we’ve had in Japan and the service was fast & attentive.

  • Stayed November 2012, traveled as a couple
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Helpful?
2 Thank MAVacationerBoston
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Cardiff, United Kingdom
Level 2 Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed November 12, 2012

We stayed at The Muse New York for a special Anniversary stay and we had a truly wonderful time. The location couldn't be closer to Times Square and all the attractions (they were right around the corner). The staff were very friendly (particular thanks to Sarah Rosenburg), and made our stay special with a complimentary bottle of bubbly and cheesecake with a lovely hand written card congratulating us on our anniversary. We were not expecting complimentary continental breakfast every morning neither, which was a lovley suprise as was the $15 complimentary mini bar voucher and free wi-fi !! SO SPOILT!! The room was elegantly decorated and whilst not the largest room we've stayed in in New York was certainly the nicest, the bathroom was huge by some standards! We stayed just after the terrible hurricane Sandy and whilst there experienced a blizzard (it was VERY COLD), despite this the staff were always smiling and happy and welcoming in the evenings during the wine receptions... which were also a lovely touch. New York, as ever, was buzzing and particularly so because of the election so Times Square was a heaving mass of excitement, it was incredible to experience, we may plan to come back in 4 years just to see it in action again!! we would definately return again on a trip to New York and will be recommending this lovely little gem of a hotel to anyone going to the Big Apple.

  • Stayed November 2012, traveled as a couple
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Helpful?
Thank Bettybond25
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Budapest, Hungary
Level 3 Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed November 12, 2012

Don't normally stay in midtown but this was an exception and was really surprised at what a great hotel this was, particularly the room sizes. I was there for 5 nights and changed room for the last two nights to a double room and it was huge! Only downside tot the room was the airconditioning vent was right by the bed and it was really cold and noisy.
Sara on reception was really helpful for all kinds of questions and room changes.

Had room service which was the only disappointing part. Firstly it took nearly an hour and then the burger was just ok, not what I would expect.

I would definitely recommend this hotel...

Room Tip: Go for a double room!
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  • Stayed November 2012, traveled on business
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Helpful?
Thank DZR_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level 3 Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed November 11, 2012

We try to stay at Kimpton properties wherever we travel, and the Muse reminded us exactly why this is the case. The consistently friendly and well trained staff never disappoints with their hospitality. Special thanks to desk manager Samantha who remembered it was my wife's birthday and left a special treat up in our room. That kind of personal and generous touch is another consistency with Kimpton. The Muse, specifically, was a well decorated and comfortable hotel close to Times Square. Our Executive King room was very spacious and had a corner window view which gave some nice views and the bed was comfortable. Would definitely stay here again and recommend to friends.

  • Stayed November 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Erik L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed November 10, 2012

I've never written a review on here before but I felt this hotel deserves the time spent writing one.
I stayed at The Muse with two of my friends. Being a group of three women we were worried about being cramped in one room but we needn't have worried, the double double room was large enough for us and all our shopping bags! Bathroom is big and there is ample room for hanging clothes. We travelled two days after Hurricane Sandy hit and the only issue we had was a lack of bath towels as they were unable to receive their laundry delivery. As soon as it arrived staff were quick to replenish our bathroom and we had towels galore!
Service at the hotel is fantastic! Amazing staff at reception and bellman were very welcoming! We received a lovely fruit platter and bottle of wine from Linda, on reception, which we loved.
The hotel is literally 1 minute from Times Square, you couldn't ask for a better location. We had a front facing room and you can hear the bin men early in the morning but after our first day in NYC we were so tired we slept through it!
We were originally booked to stay at the Paramount Hotel but cancelled it thru fear of being in tiny tiny rooms and we knew as soon as we arrived it was the best decision we could of made.
I will definitely be planning another trip and WILL definitely be booking this hotel again. Thank you to everyone at the hotel for making our trip so rememberable.

  • Stayed November 2012
    • Value
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Helpful?
1 Thank Theinfamoustrio
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bregenz, Austria
Level 3 Contributor
17 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed November 9, 2012

This boutique style hotel has a great location, just a short half-block off Time Square. Really convenient location. The lobby is upscale and trendy looking. Bar and restaurant by the side of the lobby; excellent Cuisine

  • Stayed October 2012, traveled with friends
    • Value
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Helpful?
1 Thank Doro-110465
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Waterford
Level 3 Contributor
17 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed November 8, 2012

This small but spacious hotel is perfect for a short stay in New York. Its on Times Square doorstep and close to 5th avenue. The rooms are large and spacious and most importantly very clean. The reception and door staff are very friendly and made the whole experience very enjoyable. The only negative side was that they could do with replacing the windows as it tended to be very noisey however I would still stay in this hotel again and have recommended it to friends that are going to NY early next year.

  • Stayed September 2012, traveled with friends
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Helpful?
Thank WellGirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Kimpton Muse Hotel

Property: Kimpton Muse Hotel
Address: 130 West 46th Street, New York City, NY 10036-8501 (Formerly The Muse Hotel New York)
Phone Number:
Location: United States > New York > New York City > Midtown , Times Square / Theater District , Manhattan
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
#13 Spa Hotel in New York City
#34 Family Hotel in New York City
#37 Romantic Hotel in New York City
#50 Luxury Hotel in New York City
#63 Business Hotel in New York City
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — Kimpton Muse Hotel 4.5*
Number of rooms: 200
Official Description (provided by the hotel):
Beautifully renovated, The Muse Hotel New York is a serene, stylish sanctuary centered in midtown Manhattan. With top-notch service, exquisite amenities and luxurious comfort, each spacious guestroom is a sophisticated, artful inspiration. Housed in New York City’s theater district in the historic Leavitt Building, adjacent to NIOS restaurant and wine bar, this boutique hotel is within easy walking distance of Times Square, Rockefeller Center, the New York Public Library and the Museum of Modern Art. ... more   less 
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Also Known As:
Kimpton New York City
New York City Kimpton
Muse Hotel New York

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