Having booked the hotel after looking at numerous, this place fitted the budget, style and location we were looking for. Our expectation was of a contemporary hotel to spend a romantic weekend with pleasant bars, lounges and surroundings. We arrived at 11pm to be met at the door by bouncers and leering clubbers not the best of starts. It wasn't clear to me whether the doorman was there to help with our bags or run off with them as we couldn't tell he was a doorman. Check in was a difficult process as it was in the middle of the bar the music was so loud we couldn't really hear the instructions we were given. Our plan to dump our cases and go down for a night cap dissolved immediately as the hotel was simply way too hectic and even the reception and bar area seemed like a night club.
On arriving at our room we were disappointed at the cleaniness, size and ambiance, it certainly didn't reflect what we had seen online. The room seemed grubby and not luxurious at all and there were hand marks on handles, doors and worktops, it felt tired and not thoroughly cleaned. Having said that the bed was comfortable and the bedding clean. We were woken 3 times during the night by very noisy clients banging doors and shouting returning from clubbing.
The following morning we checked out and found a much classier hotel. We have to say that the reception was very quiet at this point but smelt of bleach and the tackiness of the night before, it was like a bar/nightclub feel without the clientele not a 4star hotel reception at all.
We feel there is a market for this type of place but its website does not represent that market and what the hotel is. It may be Dream Hotel Downtown but is more like a W Hotel Downmarket. It is a nightclub with rooms. My partner and I both spend 50% of our working lives in 4 and 5 star hotels all over the world and this is not a 5 star hotel in any way shape or form and we were extremely disappointed.
- Official Description (provided by the hotel):
- Carrying on an exciting and imaginative new concept in inventive, full-service luxury travel brought by its predecessors Dream Midtown and Dream South Beach, Dream Downtown is the latest jewel in the impressive Vikram Chatwal Hotel portfolio. Situated between the hip, cool Meatpacking District and chic, charming Chelsea, Dream Downtown's loft-style accommodations and innovative atmosphere breathe new life into the New York hotel scene. Our Downtown Manhattan hotel offers the best location for travelers aching for the interesting in New York City travel. Dream Downtown is within walking distance to The Highline, superior shopping, numerous Chelsea art galleries, Milk Studio, Union Square, and the famous neighborhoods of SoHo, Chelsea, and the West Village. ... more less
- Reservation Options:
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- Also Known As:
- Dream Downtown Hotel New York City