So - been here a few times. Gave them my feedback multiple times, too. But still, there is not the slightest sign of recognition when I return.
For a luxurious place like the Dream it is quite bizarre, as it only takes a nano second to keep guest notes on record.
I normally book through Expedia because I travel a lot, and all my details are stored with them.
The Dream Downtown always wants me to book directly with them, but I don't see any incentive.
This time I've been in a very small room - though I've had 2 windows, 1 facing the Empire State Building. Went for the Queen sized bed. Had other, bigger rooms before.
But overall, it's always a nice interior.
Anyhow - location's great, with the Meatpacking in walking distance. I like the set-up of the rooms - and once you got used to the switches and heavy bathroom door - all is good.
The other fact: there are a lot of folks partying at the Dream Downtown - be prepared they are sort of clogging the elevator or hanging out in the lobby.
What I really like about the DD - the rooms are spotless clean! The room service/maintenance is fast and efficient, and staff generally is real friendly.
This time an airline lost my baggage, and the receptionist brought it immediately upstairs once it arrived. That's been great.
OK, there's a bit room of improvement still re customer retention. But - you never know.
- Official Description (provided by the hotel):
- Carrying on an exciting and imaginative new concept in inventive, full-service luxury travel brought by its predecessors Dream Midtown and Dream South Beach, Dream Downtown is the latest jewel in the impressive Vikram Chatwal Hotel portfolio. Situated between the hip, cool Meatpacking District and chic, charming Chelsea, Dream Downtown's loft-style accommodations and innovative atmosphere breathe new life into the New York hotel scene. Our Downtown Manhattan hotel offers the best location for travelers aching for the interesting in New York City travel. Dream Downtown is within walking distance to The Highline, superior shopping, numerous Chelsea art galleries, Milk Studio, Union Square, and the famous neighborhoods of SoHo, Chelsea, and the West Village. ... more less
- Reservation Options:
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- Also Known As:
- Dream Downtown Hotel New York City